Assist Card
Protect your journey with 24/7 multilingual assistance and immediate medical support across 190 countries. Experience the peace of mind that over 1 million travelers trust since 1972.
Publisher
Category
TravelDownloads
1M+User Rating
Total Ratings
6K+Locales
3Discover the interface used by 1M+ users.
The tools that make this app stand out, trusted by 1M+ users.
Access doctor appointments and emergency medical transport worldwide with a single tap, 24/7.
Break the language barrier with 24/7 assistance in your native tongue from our 74 global offices.
We track lost baggage and manage flight rebookings, ensuring your trip stays on track no matter what happens.
Insights from user reviews.
Sentiment Score
Summary
The mobile app receives predominantly negative feedback, with a global sentiment score indicating significant user dissatisfaction. The most common complaint centers on the app's poor functionality, as many users experience issues with it failing to open, getting stuck on loading screens, or performing very slowly. While a few users praise the app's ease of use and report positive experiences with direct medical assistance, a substantial number of reviews point to unresponsive customer service and significant problems with claims and reimbursements. These issues often lead users to feel frustrated or even 'scammed.'
Common Themes
Everything you need to know about Assist Card.
Description
Latest Version
7.81
Size
175.6 MB
First Released
Nov 7, 2012
Travel with the confidence of 50 years of expertise. Download Assist Card now for instant medical, baggage, and flight assistance across 190+ countries.
Everything you need to know about Assist Card
Assist Card offers comprehensive travel assistance, providing non-stop multilingual support 24/7. Services include medical appointments, medical transport, baggage location, and flight booking, among others.
Yes, Assist Card provides travel assistance in over 190 countries. It operates through a worldwide provider network and has 9 regional centers.
Yes, Assist Card guarantees non-stop multilingual assistance 24 hours a day, 7 days a week, ensuring support is always available for travelers.
Yes, the Assist Card app allows users to request medical assistance directly. It also supports medical video call consultations with a doctor for immediate care.
Yes, you can request a reimbursement for expenses through the Assist Card app. The process involves attaching necessary documents like passport photos and flight details.
Yes, the Assist Card app features a "Viajan conmigo" section where users can add and manage members of their travel group to expedite assistance requests.
Yes, the Assist Card app lets you visualize the status of your assistance requests. It shows current assistances marked as "En curso" and completed ones as "Cerrado."
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App information, icons, screenshots, and descriptions displayed on this page are sourced from the Apple App Store and are the property of their respective developers. Download estimates and rankings are based on MWM's proprietary models and may not reflect actual figures. This page is provided for informational and analytical purposes only.
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