Bách Hóa Xanh
Order high-quality meat, seafood, and fresh produce at competitive prices. Your one-stop shop for daily essentials and authentic Vietnamese ingredients.
Publisher
Category
ShoppingDownloads
2M+User Rating
Total Ratings
2K+Locales
1Discover the interface used by 2M+ users.
The tools that make this app stand out, trusted by 2M+ users.
Get daily-delivered vegetables and high-quality seafood that meet the strict safety standards your family deserves.
The ultimate solution for the diaspora to support relatives in Vietnam with direct grocery delivery to their doorstep.
Access a massive selection of specialized ingredients and 'Mother & Baby' products not found in local US supermarkets.
Insights from user reviews.
Sentiment Score
Summary
The app receives overwhelmingly negative feedback, primarily due to persistent technical issues such as frequent, mandatory updates that are slow and resource-intensive, along with general app lag and bugs affecting registration, login, and order processing. Many users report significant problems with delivery, including extreme delays, damaged items, high shipping fees, and unhelpful customer service interactions. Additional frustrations stem from issues with the loyalty program and deceptive pricing. While a few users appreciate recent updates for improving the user interface and introducing new features, these positive aspects are largely overshadowed by widespread frustration over the app's poor performance and unreliable service.
Common Themes
Everything you need to know about Bách Hóa Xanh.
Description
Latest Version
2.0.32
Size
79.1 MB
First Released
Feb 23, 2017
Join over 2 million users and experience the convenience of fresh, high-quality Vietnamese groceries and daily essentials delivered right to your doorstep.
Everything you need to know about Bách Hóa Xanh
Bách Hóa Xanh is a mini supermarket chain by The Gioi Di Dong, specializing in fresh food, necessities, and daily consumer products. It offers diverse goods, convenience, and competitive prices.
Bách Hóa Xanh offers fresh meat, fish, poultry, high-quality seafood, safe vegetables, mother and baby products, and cosmetics. They aim to meet daily shopping needs with a diverse range of items.
Yes, Bách Hóa Xanh provides fast delivery services. The app prominently displays "GIAO NHANH TRONG 4H," indicating that delivery can occur within 4 hours.
Yes, Bách Hóa Xanh provides free shipping. Orders from 100,000 VND qualify for free delivery, as explicitly stated within the app interface.
Yes, the Bách Hóa Xanh app features a "Flash Sale" section with time-limited deals on various products. Users can find discounted items and special promotions.
Yes, Bách Hóa Xanh operates a loyalty program allowing users to accumulate points. Shopping earns points, which can then be redeemed for various gifts and special offers.
Bách Hóa Xanh ensures customer satisfaction for fresh products. They offer a "Refund or immediate redelivery" policy if products are not fresh, spoiled, or expired.
You can contact Bách Hóa Xanh customer service via phone at 1900.1908 or 028.3622.9900. Their official headquarters are located in Ho Chi Minh City.
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