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Barceló Hotel Group

Travelers gain mastery over their luxury hotel stays. This app cuts through the noise, delivering control and exclusivity.

Travel & Local ›

Key Figures

Downloads

750k+

User Rating

4.7/5

Total Ratings

13.0K

Publisher

Barcelo Gestion Hotelera SL

An analytical overview for discerning travelers seeking a personalized and seamless luxury resort experience.

Key Features of the Barceló Hotel Group App

In-App Service Reservations

The app provides a convenient way to book various hotel services, such as restaurant tables, spa treatments, poolside cocktails, and room service, both before and during a stay.

Seamless Online Check-in

It allows users to save valuable time upon arrival by completing the check-in process electronically.

My Barceló Benefits & Exclusive Offers

This tool features access to a private area for My Barceló Benefits customers, providing exclusive offers and personalized advantages.

Personalized Stay Preferences

The app enables a more comfortable stay by adapting to the user's personal preferences across all Barceló Hotel Group brands.

Curated Local Experiences

It allows users to discover local attractions and book expertly designed activities through 'Barceló Experiences,' enhancing their destination exploration.

Real-time Hotel Information

This tool provides immediate access to service menus, daily activity schedules, and entertainment programs during the stay.

Interactive Resort Map

For large resorts, the app provides a digital map to easily locate rooms, facilities, and services within the property.

Event Organization & Room Details

It enables users to explore room possibilities and contact staff to organize various events, from conferences to weddings.

FAQ

Frequently Asked Questions

Everything you need to know about Barceló Hotel Group

Can I book services like spa treatments and restaurants using the Barceló App?

Yes, the Barceló App allows users to book services like restaurants, spa treatments, cocktails by the pool, and room service directly through the application.

What is 'my Barceló Benefits' in the Barceló App?

The Barceló App offers a private area for my Barceló Benefits customers. This area provides access to exclusive offers and allows users to manage their bookings and loyalty advantages.

Does the Barceló App support online check-in?

Yes, the Barceló App allows for online check-in, saving time upon arrival at the hotel. This feature enhances the convenience of the guest experience.

Does the Barceló App offer hotel maps for navigation?

Yes, the Barceló App provides access to digital maps, especially for large resorts. These maps show the exact location of rooms, facilities, and services within the hotel property.

What are Barceló Experiences within the Barceló App?

The Barceló App integrates Barceló Experiences, designed by local experts. These provide information on local attractions and activities available at the destination, complementing your stay.

Can I see the daily activity schedule for my hotel in the Barceló App?

Yes, the Barceló App enables users to view available activities and shows taking place during their stay at the hotel. Users can check daily schedules and event details.

Does the Barceló App show food menus and prices for hotel restaurants?

Yes, the Barceló App allows users to check menus for various services, including restaurants and room service. Prices for items are visible within the app.

Which hotel brands are supported by the Barceló App?

The Barceló App can be used for hotels across all Barceló Hotel Group brands. This includes Royal Hideaway, Barceló, Occidental, and Allegro properties.

Can I organize events like weddings through the Barceló App?

Yes, the Barceló App allows users to contact staff for organizing events. This includes requests for congresses, weddings, and other specific arrangements.

Can I communicate with hotel staff after making a reservation via the Barceló App?

Yes, the Barceló App facilitates direct communication with hotel staff after a service reservation. Users receive confirmation messages and can exchange further details.

The following screenshots and description are sourced directly from the app's official store listing and are the property of the app developer.

App Store

Screenshots

Barceló Hotel Group - Users can track their 'my Barceló Unique' membership status and explore 'My advantages' like booking flexibility and tiered discounts. — Users can track their 'my Barceló Unique' membership status and explore 'My advantages' like booking flexibility and tiered discounts.
Exclusive Member Perks

Barceló Hotel Group - This tool showcases 'Exclusive hotels across the world' and allows users to browse 'Top destinations' like Riviera Maya and Bavaro. — This tool showcases 'Exclusive hotels across the world' and allows users to browse 'Top destinations' like Riviera Maya and Bavaro.
Discover Destinations

Barceló Hotel Group - Users can navigate an interactive 'Map' displaying numerous points of interest and view details for 'Restaurants & Bars' like Palo Santo. — Users can navigate an interactive 'Map' displaying numerous points of interest and view details for 'Restaurants & Bars' like Palo Santo.
Resort Exploration

Barceló Hotel Group - This screen provides a detailed description of 'À la carte Restaurant Palo Santo' and offers access to its 'Food Menú' and 'Wine Menu'. — This screen provides a detailed description of 'À la carte Restaurant Palo Santo' and offers access to its 'Food Menú' and 'Wine Menu'.
Culinary Delights

Barceló Hotel Group - The app facilitates booking by allowing users to easily 'Choose a day and time' for their restaurant reservations, displaying available time slots. — The app facilitates booking by allowing users to easily 'Choose a day and time' for their restaurant reservations, displaying available time slots.
Seamless Reservations

Barceló Hotel Group - This interface showcases 'In Room Dining' options, featuring categorized selections like 'Sandwiches' and 'Meat' with quantity adjustment. — This interface showcases 'In Room Dining' options, featuring categorized selections like 'Sandwiches' and 'Meat' with quantity adjustment.
In-Room Dining

Barceló Hotel Group - Users receive a clear 'Reservation Confirmed' message for services like 'Pool Service' and can engage in 'Messages with staff' for order updates. — Users receive a clear 'Reservation Confirmed' message for services like 'Pool Service' and can engage in 'Messages with staff' for order updates.
Instant Confirmation

Barceló Hotel Group - The app displays a detailed schedule of 'Activities for adults' for specific dates, including options like 'Yoga' and 'Padel' at the resort. — The app displays a detailed schedule of 'Activities for adults' for specific dates, including options like 'Yoga' and 'Padel' at the resort.
Daily Itinerary

Description

Welcome to the Barceló App! Discover a new way to plan your trips and make the most of your stay at our hotels by using our new App. We want you to feel unique and that you live unforgettable moments with us. Thanks to our App, you can book more easily, enjoy your private area as a my Barceló Benefits customer and access exclusive offers. In addition, you can enjoy a much more comfortable stay adapted to your personal preferences in any of the hotels of all the Barceló Hotel Group brands: Royal Hideaway, Barceló, Occidental and Allegro. Take advantage of benefits such as: • Reservation of services, before arriving at the hotel or during your stay. Book a table at a restaurant, a treatment at the spa, order a cocktail by the pool or room service. • Check the menus of the available services or the program of activities and shows that take place during your stay at the hotel. • Find out what to see and do at your destination and book the activities we have prepared for you at Barceló Experiences. Designed by our local experts, they are the ideal complement to your stay. Let us surprise you! • Save time with the online check-in service. • Discover all the possibilities of our rooms and get in touch with our staff to organize any event, from congresses to weddings. • Finally, don't miss anything about our hotels. In large resorts, we provide you with a digital map where you can find out the exact location of your room and all the facilities and services. All these advantages and many more thanks to the Barceló App. Download it now and start enjoying everything Barceló can do for you.