Bus Booking- IntrCity SmartBus
Book your journey with confidence from anywhere in the world. Enjoy AC sleeper berths, in-built washrooms, and 24/7 GPS tracking for a safe, hygienic, and punctual travel experience across India.
Publisher
Category
TravelDownloads
604K+User Rating
Total Ratings
25K+Locales
1Discover the interface used by 604K+ users.
The tools that make this app stand out, trusted by 604K+ users.
Peace of mind for you and your family with 24/7 CCTV monitoring, professional Bus Captains, and live GPS tracking shareable from the US.
Travel without compromise featuring in-built clean washrooms, sanitized AC sleeper berths, and fresh linens provided for every trip.
Maximize your vacation time with an on-time performance guarantee, high-speed Wi-Fi, and a seamless app experience for easy remote booking.
Insights from user reviews.
Sentiment Score
Summary
The IntrCity SmartBus app and service receive predominantly negative feedback from users. While some appreciate the general cleanliness, comfortable seating, and helpfulness of certain staff members, as well as the intuitive app functionality for tracking, these positives are frequently overshadowed by critical issues. Many users report extremely poor customer service, including unresponsiveness and rudeness, coupled with concerning staff behavior such as privacy violations and even drunk or distracted driving. Punctuality is a major concern with frequent delays and cancellations, often without prior notice, and buses frequently suffer from poor maintenance, including non-functional AC and unhygienic washrooms.
Common Themes
Everything you need to know about Bus Booking- IntrCity SmartBus.
Description
Latest Version
2.2
Size
112.0 MB
First Released
Jan 10, 2020
Download the app now to secure your premium SmartBus seat. Get ₹150 OFF your first booking and travel India with Western-standard safety, hygiene, and punctuality.
Everything you need to know about Bus Booking- IntrCity SmartBus
IntrCity SmartBus is India's premier intercity bus booking service, offering secure and stress-free travel with branded Volvo buses. It provides online ticket booking, on-time performance, and personalized assistance.
Yes, you can easily book AC sleeper bus tickets online using the IntrCity SmartBus app. It allows users to pick preferred seats, boarding times, and locations in just a few taps.
Yes, 85% of IntrCity SmartBuses have in-built washrooms for passenger convenience. This feature is part of the key amenities offered during the trip.
IntrCity SmartBus ensures safety with a 24x7 Command Centre that monitors every bus. This centre uses continuous CCTV and GPS tracking to oversee journeys and prevent breakdowns.
Yes, the IntrCity SmartBus app includes in-app GPS tracking. This allows passengers to monitor their bus's live location and progress during the journey.
Yes, the IntrCity SmartBus app provides special seating options. Passengers can choose from seats like Extra Tall, Private, or those suitable for Pregnant Women or Women with Infants.
The IntrCity Club Membership allows users to earn 4 Miles for every ₹100 spent. These miles can then be used to pay for bookings or unlock free seat upgrades.
Yes, the Smart Switch feature allows passengers to modify various booking details. This includes changing the time, bus, date, seat, route, boarding point, or dropping point at their convenience.
The SmartBus Savings Card offers up to ₹600 off on trips. Priced at ₹99, it provides a 10% discount on each trip (up to ₹200) and is valid for six months.
IntrCity SmartBus provides amenities like spacious seats, AC sleeper berths with clean linen, free mineral water, and high-speed Wifi. Most buses also feature in-built washrooms.
Yes, IntrCity SmartBus provides personalized assistance. A boarding crew helps with check-in, and a trained Bus Captain assists passengers throughout the entire journey for a hassle-free experience.
Yes, new users can receive ₹150 off their first SmartBus booking. Simply use the promotional code WELCOME during the booking process.
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