BVG Tickets: Train, Bus & Tram

BVG Tickets: Train, Bus & Tram

Download on App Store
Logo of BVG Tickets: Train, Bus & Tram

BVG Tickets: Navigate Berlin Like a Local

Skip the kiosk lines and travel seamlessly from BER Airport to the city center. Buy your official train, bus, and tram tickets instantly with Apple Pay and Apple Wallet integration.

Publisher

Berliner Verkehrsbetriebe (BVG) Anstalt des oeffentlichen Rechts

Category

Travel

Downloads

4M+

User Rating

4.5/5

Total Ratings

44K+

Locales

2

Berlin in Your Pocket

Discover the interface used by 4M+ users.

BVG Tickets app interface on a smartphone showing public transport ticket options for Berlin with a yellow train in the background.

BVG Tickets app interface on a smartphone showing public transport ticket options for Berlin with a yellow train in the background.

The BVG Tickets app displaying a digital Deutschlandticket on a smartphone.

The BVG Tickets app displaying a digital Deutschlandticket on a smartphone.

BVG Tickets app mobile screen for purchasing a Berlin public transport ticket.

BVG Tickets app mobile screen for purchasing a Berlin public transport ticket.

BVG Tickets app purchase screen showing various travel ticket types for Berlin.

BVG Tickets app purchase screen showing various travel ticket types for Berlin.

BVG Tickets app showing a calendar interface to purchase Berlin transit tickets up to 180 days in advance

BVG Tickets app showing a calendar interface to purchase Berlin transit tickets up to 180 days in advance

BVG Tickets app screen showing cashless payment options including Apple Pay and PayPal

BVG Tickets app screen showing cashless payment options including Apple Pay and PayPal

BVG Tickets app interface showing a map of Berlin with station markers and a list of nearby public transport stops.

BVG Tickets app interface showing a map of Berlin with station markers and a list of nearby public transport stops.

Digital Berlin public transport ticket for Zone AB displayed on an iPhone

Digital Berlin public transport ticket for Zone AB displayed on an iPhone

Berlin Transit, Simplified

The tools that make this app stand out, trusted by 4M+ users.

💳

Instant Mobile Checkout

Secure your tickets in seconds using Apple Pay, PayPal, or Credit Card. Skip the lines at the station and travel 100% cashless.

📲

Apple Wallet Integration

Save your tickets directly to your digital wallet for instant access. Present your phone to inspectors easily, even when offline.

✈️

Full City & Airport Access

From BER Airport to the heart of Mitte, we've got you covered. Purchase all-zone tickets the moment you land and start exploring.

Review Analysis

Insights from user reviews.

Sentiment Score

17%
Negative

Summary

The mobile app receives overwhelmingly negative feedback, with users frequently reporting critical issues that hinder its core functionality. Many users struggle with payment processing, including inability to add payment methods, Apple Pay failures, and funds being taken without tickets issued. A major point of frustration is unreliable ticket management, where purchased tickets disappear, fail to activate, or are automatically validated, with some users on iOS 26 specifically experiencing problems after updates. Furthermore, the app is plagued by instability with frequent token errors, mandatory re-logging, and slow or inaccurate location services, forcing many users back to physical tickets.

Common Themes

Ticket Management(14)
Payment Processing(12)
Location Services(12)
App Stability(11)
Login & Registration(9)
App Performance(5)
User Experience(4)

About the app

Everything you need to know about BVG Tickets: Train, Bus & Tram.

Description

BVG Tickets is the official app for purchasing public transport tickets in Berlin! With BVG Tickets, you can buy tickets for trains, subways, trams, and buses directly from the official source. Purchase and download your tickets in the app and travel easily throughout Berlin. Whether you’re a local or a tourist, BVG Tickets has the right option for you. Fast, simple, and always convenient! What’s new? The BVG Ticket app has been upgraded! With a focus on refinement, the app has been optimized to enhance your experience. Familiar features remain, while key areas—especially the design—have been refreshed and improved. Check it out and see the difference! How does the BVG Tickets app work? - Download the BVG Tickets app - Login or register a new account - Connect your payment method - Select your desired ticket - Purchase your ticket - Download it instantly and save it to your app or wallet - done! Please note: BVG Tickets is solely for purchasing public transport tickets. For travel routes and connection details, please download our BVG Fahrinfo app. Pay for your tickets on the go: Skip the queues at stations and ticket machines! Simply link your preferred payment method—credit card, SEPA direct debit, Apple Pay or PayPal. Available tariff zones: • Berlin AB • Berlin BC (C area includes, for example, Potsdam and Berlin Airport BER) • Berlin ABC (C area includes, for example, Potsdam and Berlin Airport BER) All it takes to buy your next train, tram, bus, or subway ticket is to register with your email, password, and name—then you’re good to go! Already have a BVG account? Perfect! Just log in and start purchasing tickets. Do you already have a BVG account? Then you don’t need to register again! You can use your current account information to log in and purchase tickets. Tickets available on the BVG app: • Monthly pass (AB) • 7-Day Card (AB) • Monthly Ticket for Trainees (AB) • Berlin Ticket S (AB) • 4-Trip Card • 24-Hour Ticket • Single Ticket • Short Trip Ticket • Connection ticket • Tourist Tickets • Bicycle Ticket No matter where you’re headed—whether to Schöneberg, Kreuzberg, Neukölln, or Prenzlauer Berg—the BVG Tickets app has you covered. Just buy the ticket that fits your needs and get going! Save time, travel faster: Purchasing your Berlin public transport tickets through the BVG Tickets app means no more waiting in line. Enjoy faster, easier ticket buying, and skip the ticket counters and machines! Store your ticket in the app or in Apple Wallet - fast and easy! Make it easy on yourself: load your ticket into Apple Wallet and save yourself the hassle of searching in the app. You'll have it right at your fingertips when you check in. Pull out your phone, open your Wallet and go through security in seconds - no hassle. It couldn't be easier! We value your feedback: We love hearing from our users! For feedback or assistance, reach out to us at appsupport@bvg.de and we’ll respond as soon as possible. Accessibility disclaimer for the BVG Tickets app: https://www.bvg.de/en/subscriptions-and-tickets/all-apps/ticket-app/accessibility-disclaimer-ios

Latest Version

2.0.21

Size

33.4 MB

First Released

Feb 23, 2018

Ready to Explore Berlin Like a Local?

Skip the ticket machine queues at BER Airport and buy your official U-Bahn, S-Bahn, and bus tickets in seconds. Pay securely with Apple Pay or PayPal and save your pass to your Apple Wallet for instant, offline access.

Download on App Store
FAQ

Frequently Asked Questions

Everything you need to know about BVG Tickets: Train, Bus & Tram

How does the BVG Tickets app work?

The BVG Tickets app allows users to download, log in, connect a payment method, select a ticket, purchase it, and instantly download it. This provides a fast and convenient way to acquire public transport tickets for Berlin.

What types of tickets are available on the BVG Tickets app?

The BVG Tickets app offers various tickets including Monthly pass, 7-Day Card, Berlin Ticket S, 4-Trip Card, 24-Hour Ticket, Single Ticket, Short Trip Ticket, Connection ticket, Tourist Tickets, and Bicycle Ticket.

Can I use Apple Pay to purchase tickets with BVG Tickets?

Yes, the BVG Tickets app accepts Apple Pay as a payment method. Users can link their preferred payment method, which includes Apple Pay, credit card, SEPA direct debit, or PayPal.

Which tariff zones does the BVG Tickets app support?

The BVG Tickets app supports Berlin AB and Berlin ABC tariff zones. The C area covers locations such as Potsdam and Berlin Airport BER.

Is BVG Tickets the official app for public transport in Berlin?

Yes, BVG Tickets is the official app for purchasing public transport tickets in Berlin. It enables users to buy tickets directly from the official source for trains, subways, trams, and buses.

What payment methods does the BVG Tickets app accept?

The BVG Tickets app accepts credit card, SEPA direct debit, Apple Pay, and PayPal. Users link their preferred payment method within the app for convenient purchases.

Can I save my purchased tickets to Apple Wallet using the BVG Tickets app?

Yes, users can save purchased tickets directly within the BVG Tickets app or add them to Apple Wallet. This feature allows for quick access and easy display of tickets.

Do I need to register a new account if I already have a BVG account for the BVG Tickets app?

No, users do not need to register a new account if they already possess a BVG account. They can simply log in with their existing account information to purchase tickets.

Does the BVG Tickets app provide travel routes and connection details?

No, the BVG Tickets app is solely for purchasing public transport tickets. For travel routes and connection details, users need to download the BVG Fahrinfo app.

Can I buy tickets in advance using the BVG Tickets app?

Yes, the BVG Tickets app allows users to purchase tickets up to 180 days in advance. This feature provides flexibility for planning future travel needs.

App information, icons, screenshots, and descriptions displayed on this page are sourced from the Apple App Store and are the property of their respective developers. Download estimates and rankings are based on MWM's proprietary models and may not reflect actual figures. This page is provided for informational and analytical purposes only.

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