Cebu Pacific

Cebu Pacific

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Logo of Cebu Pacific

Cebu Pacific: Your Low-Fare Gateway to the Philippines and Beyond

Join over 3 million travelers booking the best deals to 60+ destinations. Easily manage group travel for up to 20 people, find the lowest fares with our 7-day search, and pay your way with integrated local and international payment options.

Publisher

CEBU AIR, INC.

Category

Travel

Downloads

3M+

User Rating

3.7/5

Total Ratings

20K+

Locales

1

Your Journey at a Glance

Discover the interface used by 3M+ users.

Cebu Pacific mobile app interface showing flight selection from Manila to Cebu with seat sale pricing

Cebu Pacific mobile app interface showing flight selection from Manila to Cebu with seat sale pricing

Cebu Pacific app interface showing travel add-ons like meals and transfers with prices

Cebu Pacific app interface showing travel add-ons like meals and transfers with prices

Cebu Pacific mobile app screen showing baggage and seat selection options

Cebu Pacific mobile app screen showing baggage and seat selection options

Cebu Pacific app screen for rebooking and managing flight details

Cebu Pacific app screen for rebooking and managing flight details

Cebu Pacific mobile app displaying a digital boarding pass with a QR code

Cebu Pacific mobile app displaying a digital boarding pass with a QR code

Cebu Pacific mobile app interface showing the 24/7 customer support chat with AI assistant Charlie

Cebu Pacific mobile app interface showing the 24/7 customer support chat with AI assistant Charlie

Everything You Need to Fly Home and Explore

The tools that make this app stand out, trusted by 3M+ users.

👨‍👩‍👧‍👦

Book for the Whole Clan

Planning a major family reunion? Easily book flights for up to 20 passengers at once, ensuring everyone stays together on the same itinerary.

📅

Smart 7-Day Fare Search

Never miss a deal with our flexible search tool. Compare a week's worth of fares at a glance to lock in the lowest price for your next island getaway.

💳

Secure Global Payments

Pay your way with ease. We support everything from US Credit/Debit cards and PayPal to local favorites like GCash, PayMaya, and GrabPay.

Review Analysis

Insights from user reviews.

Sentiment Score

24%
Negative

Summary

Users overwhelmingly report the app to be largely dysfunctional and unreliable, frequently describing it as "useless" or "a tragedy." Major complaints center around critical issues with core functionalities like booking flights, managing reservations, and selecting dates, often exacerbated by slow performance, crashes, and unresponsiveness. Additionally, users struggle with login problems, unreceived verification codes, and unexpected price changes or hidden fees during the booking process. While the check-in feature is occasionally cited as the app's sole functional aspect, and some iPhone-specific bugs have been addressed, the overall experience remains highly frustrating for most.

Common Themes

Core Functionality(36)
Booking & Management(27)
Website Interaction(8)
Performance & Stability(7)
Login & Account Issues(5)
Price Discrepancy(4)
Check-in Feature(1)

About the app

Everything you need to know about Cebu Pacific.

Description

Cebu Pacific Cebu Pacific is the largest airline in the Philippines, offering low fares all year round to over 60 destinations in Asia, Australia and the Middle East. We’re rolling out special app features just for you: • Book flights for up to 20 passengers • 7-day flight search results • Fare Bundles • Add-ons: Baggage, CEB Flexi, Meals, Seats, Travelsure • Integrated payment options: Credit/Debit Card, GCash, PayMaya, GrabPay, PayPal, Payment Center, Travel Fund Enjoying our app? Leave us a rating on the App Store!

Latest Version

3.78.0

Size

96.9 MB

First Released

Jul 8, 2017

Ready for Your Next Philippine Adventure?

Join 3 million+ travelers. Download the app to unlock exclusive Piso Sales, book group trips for the whole family, and fly to 60+ destinations at the lowest rates.

Download on App Store
FAQ

Frequently Asked Questions

Everything you need to know about Cebu Pacific

What is the Cebu Pacific app?

The Cebu Pacific app allows users to book flights with the largest airline in the Philippines, offering low fares to over 60 destinations and special features for managing bookings.

How many destinations does Cebu Pacific fly to?

Cebu Pacific flies to over 60 destinations across Asia, Australia, and the Middle East, providing low fares all year round.

Can I book flights for multiple passengers using the Cebu Pacific app?

Yes, the Cebu Pacific app allows users to book flights for up to 20 passengers in a single transaction, offering a convenient special feature.

What is the flight search range available in the Cebu Pacific app?

The Cebu Pacific app provides 7-day flight search results, allowing users to view and select flight options for a full week.

What add-ons can I purchase through the Cebu Pacific app?

The Cebu Pacific app enables purchasing add-ons such as Baggage, CEB Flexi, Meals, Seats, and Travelsure to customize your travel needs.

What payment methods are supported by the Cebu Pacific app?

The Cebu Pacific app supports integrated payment options including Credit/Debit Card, GCash, PayMaya, GrabPay, PayPal, Payment Center, and Travel Fund.

Can I rebook my flight using the Cebu Pacific app?

Yes, the Cebu Pacific app allows users to manage their bookings, including rebooking flights, as indicated by the 'Rebook Flight' feature on the screen.

Does the Cebu Pacific app provide access to my boarding pass?

Yes, the Cebu Pacific app provides easy access to your boarding pass after completing online check-in, visible directly within the application.

Is customer support available within the Cebu Pacific app?

Yes, the Cebu Pacific app features an in-app customer support assistant named 'Charlie,' available 24/7 to address travel inquiries.

Does Cebu Pacific offer fare bundles through its app?

Yes, the Cebu Pacific app offers Fare Bundles as a special feature to provide users with comprehensive flight booking options.

App information, icons, screenshots, and descriptions displayed on this page are sourced from the Apple App Store and are the property of their respective developers. Download estimates and rankings are based on MWM's proprietary models and may not reflect actual figures. This page is provided for informational and analytical purposes only.

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