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Freshchat

Name: Freshchat
Availability: InStock
Rating: 4.15 (200 reviews)

Empower your sales and support teams with modern mobile messaging. Stay responsive with real-time visitor insights, push notifications, and instant FAQ sharing—all from your pocket.

Key Figures

Downloads

21K+

User Rating

4.2/5

Total Ratings

200

Publisher

FRESHWORKS TECHNOLOGIES PRIVATE LIMITED

Engage and Convert, No Matter Where You Are

Freshchat brings the power of a professional CRM into your pocket, allowing you to delight customers and close deals with the speed and ease of your favorite messaging apps.

Real-Time Response Anywhere

Never miss a lead. Respond to visitors and manage conversations instantly with push notifications, ensuring your business stays always-on without being tied to a desk.

Personalized Customer Insights

Access full visitor profiles, event timelines, and usage history. Deliver context-aware solutions that build trust and drive higher conversion rates.

The following screenshots and description are sourced directly from the app's official store listing and are the property of the app developer.

App Store

Screenshots

Freshchat - Freshchat mobile app interface displaying the conversation management sidebar menu — Freshchat mobile app interface displaying the conversation management sidebar menu

Freshchat - Interface of Freshchat mobile app displaying a list of assigned customer support conversations and chat history — Interface of Freshchat mobile app displaying a list of assigned customer support conversations and chat history

Freshchat - Freshchat mobile app interface showing a resolved conversation and a five-star customer rating — Freshchat mobile app interface showing a resolved conversation and a five-star customer rating

Description

Engage with website visitors and users on the go with the Freshchat (formerly Freshdesk Messaging) iOS app. Freshchat is a modern messaging app for sales and customer engagement teams. A leap from legacy live-chat systems, it brings the continuity and experience of consumer messaging apps to businesses to help them convert visitors and delight users. With the iOS app, teams can: • Ace Conversations - View, reply to, assign, and manage conversations from anywhere, anytime. • Know who you’re talking to - Get access to the visitor profile with details like contact information, event timeline, and usage history to make relevant conversations. • Never miss a message - With Push Notifications, get notified when you receive replies on conversations or when a user proactively reaches out. Stay on top of messages even when you’re not inside the app. • Enable a faster response time - Optimize team productivity even while on the go by sharing FAQ articles with visitors and users.