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FrontApp

Name: FrontApp
Availability: InStock
Rating: 3.57 (300 reviews)

Combine help desk efficiency with the familiarity of email. Centralize your communication, automate manual workflows, and collaborate in real-time to deliver the personal service your customers deserve.

Key Figures

Downloads

19K+

User Rating

3.6/5

Total Ratings

300

Publisher

FrontApp. Inc.

Everything your team needs to deliver world-class service

Front replaces cluttered inboxes with a powerful collaboration hub, combining the simplicity of email with the intelligence of a modern help desk.

One inbox for every channel

Manage email, SMS, and WhatsApp in a single view. Stop switching tabs and ensure no customer message ever falls through the cracks.

Collaborate behind the scenes

Chat with teammates directly inside any email thread. Eliminate messy internal CCs and forwards to make faster, more informed decisions.

The following screenshots and description are sourced directly from the app's official store listing and are the property of the app developer.

App Store

Screenshots

FrontApp - FrontApp mobile interface displaying a collaborative customer service inbox with swipe actions to archive or snooze messages. — FrontApp mobile interface displaying a collaborative customer service inbox with swipe actions to archive or snooze messages.

FrontApp - FrontApp mobile interface showing internal team members chatting on an email thread. — FrontApp mobile interface showing internal team members chatting on an email thread.

FrontApp - Front app mobile interface showing team members collaborating on a shared email draft with internal comments — Front app mobile interface showing team members collaborating on a shared email draft with internal comments

FrontApp - FrontApp mobile app interface for assigning inquiries to team agents — FrontApp mobile app interface for assigning inquiries to team agents

Description

Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer communication by combining the efficiency of a help desk and the familiarity of email, with automated workflows and real-time collaboration behind the scenes. With Front, teams can centralize messages across channels, route them to the right person, and unlock visibility and insights across all of their customer operations. More than 8,000 businesses use Front to drive operational efficiency that prevents churn, improves retention, and propels customer growth.