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Haidilao

No more waiting in line. The app puts Haidilao's coveted hotpot experience directly in your pocket.

Lifestyle & Utility ›Food & Drink ›

Key Figures

Downloads

750k+

User Rating

3.8/5

Total Ratings

Publisher

SINGAPORE SUPER HI DINING PTE. LTD.

An analytical overview of key features driving customer engagement and convenience.

Haidilao App: Core Functionality and Value Proposition

Table Reservations

The app allows users to easily book tables in advance, significantly reducing wait times and enhancing the overall dining experience by ensuring a confirmed spot at popular times.

Points Redemption

This tool enables members to utilize accumulated points to redeem a variety of popular dishes and exclusive merchandise, providing tangible rewards and increasing loyalty.

Birthday Benefits

It automatically grants members discount vouchers during their birthday month, adding personalized value and making special occasions more rewarding.

Membership Upgrade Benefits

The app provides exclusive benefits and gifts to members upon each successful upgrade to a new membership level, encouraging continued engagement and loyalty.

Store Locator

It helps users quickly find nearby Haidilao restaurant locations, including operational details, which is crucial for planning visits and maximizing convenience.

Events & Promotions

This feature allows users to view current store events and promotions, keeping them informed about special offers and unique dining experiences.

FAQ

Frequently Asked Questions

Everything you need to know about Haidilao

What is the Haidilao app used for?

The Haidilao app provides users with updates on news, store locations, table reservations, and events. It also offers exclusive member benefits such as points redemption, birthday vouchers, and level-up gifts.

How do Haidilao app members redeem points?

Yes, Haidilao app members can redeem points for popular dishes and merchandise. To redeem, members log in to the store's PAD and click on the points section.

Does the Haidilao app offer birthday rewards?

Yes, the Haidilao app provides birthday benefits. Members who complete their birthday information automatically receive discount vouchers during their birthday month, with benefits varying by membership level.

Can I check my membership benefits in the Haidilao app?

Yes, members can view their personal benefits at any time within the Haidilao app. This includes details for points redemption, birthday benefits, customer benefits, and upgrade benefits.

In how many countries does the Haidilao app operate?

The Haidilao app supports services across 14 countries. This allows users to access its features seamlessly in various international locations where Haidilao operates.

Does the Haidilao app track my points and orders?

Yes, the Haidilao app allows users to track points and orders easily. The 'Growth Value' section provides a detailed breakdown of all growth value transactions.

How do I manage my vouchers in the Haidilao app?

Users manage vouchers through the 'My Coupons' section in the Haidilao app. This section displays available vouchers, including their value, minimum spend requirements, and expiration dates.

The following screenshots and description are sourced directly from the app's official store listing and are the property of the app developer.

App Store

Screenshots

Haidilao - Users can stay informed with the app's real-time push notifications, which deliver timely updates on exclusive member perks and important event announcements directly to the Message Center. — Users can stay informed with the app's real-time push notifications, which deliver timely updates on exclusive member perks and important event announcements directly to the Message Center.
Alerts & Offers

Haidilao - This screen empowers users to effortlessly manage their exclusive discount vouchers, showcasing specific monetary values and clearly outlining the associated usage rules for each offer. — This screen empowers users to effortlessly manage their exclusive discount vouchers, showcasing specific monetary values and clearly outlining the associated usage rules for each offer.
Voucher Management

Haidilao - Users can easily explore their comprehensive member benefits, neatly categorized into sections like 'Redemption of points' and 'Birthday benefit', while the app clearly highlights their current Premium Member status. — Users can easily explore their comprehensive member benefits, neatly categorized into sections like 'Redemption of points' and 'Birthday benefit', while the app clearly highlights their current Premium Member status.
Privilege Overview

Description

Welcome to the official Haidilao APP! Here, you can stay updated on Haidilao news, check store locations, reserve tables, and view store events, among other features. The entire Haidilao team looks forward to your visit, and we wish you a delightful dining experience at Haidilao! Exclusive Benefits, Colorful Enjoyment! -Redemption of points Redeem gifts at will. Members can log in to the store's PAD and click on points to redeem. Use points to redeem products. Popular dishes, popular merchandise, easy redemption. -Birthday Benefits Members who provide complete birthday information will automatically receive discount vouchers during their birthday month, based on different membership levels. Haidilao may not have been there for your past, but Haidilao'll be with you in your future. -Upgrade Benefits Upon each membership level upgrade, members can receive exclusive benefits and gifts corresponding to their new level. Witness the growth, walk together with you.