Harrods

Harrods

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Logo of Harrods

Harrods: Your Gateway to Global Luxury and Exclusive Style

Experience the world’s most iconic department store from anywhere. Shop curated designer collections, unlock Harrods Rewards, and enjoy a personal shopper experience tailored just for you.

Publisher

Harrods Limited

Category

Shopping

Downloads

869K+

User Rating

4.5/5

Total Ratings

1K+

Locales

1

Knightsbridge At Your Fingertips

Discover the interface used by 869K+ users.

Harrods app screen showing luxury designer brands for men

Harrods app screen showing luxury designer brands for men

Harrods app interface showing exclusive Black Tier rewards benefits including points and parking.

Harrods app interface showing exclusive Black Tier rewards benefits including points and parking.

Harrods mobile app Rewards section displaying point balance and loyalty tier

Harrods mobile app Rewards section displaying point balance and loyalty tier

Harrods app home screen showing a personalized greeting, reward points balance, and luxury shopping categories like fine watches and beauty.

Harrods app home screen showing a personalized greeting, reward points balance, and luxury shopping categories like fine watches and beauty.

Harrods app interface for planning an in-store visit including restaurant and service bookings

Harrods app interface for planning an in-store visit including restaurant and service bookings

Harrods mobile app displaying an interactive floor map of the luxury store departments

Harrods mobile app displaying an interactive floor map of the luxury store departments

The Ultimate Luxury Companion

The tools that make this app stand out, trusted by 869K+ users.

🛍️

Exclusive Designer Edits

Shop curated collections and unique Harrods exclusives from premier fashion houses, available wherever you are in the world.

Bespoke Personal Shopping

Experience luxury tailored to you with personalized product recommendations and a personal shopper experience right in your pocket.

👑

Elite Rewards & Access

Unlock Harrods Rewards to earn points on every purchase and gain priority access to member-only offers and private events.

Review Analysis

Insights from user reviews.

Sentiment Score

30%
Negative

Summary

The Harrods app receives predominantly negative feedback from users, with frequent reports of instability, including crashes, freezing, and extremely slow loading times. Many users find the navigation and search functions frustratingly poor, and essential features like the wishlist are often non-functional or prone to disappearing. While some appreciate the app's overall design, its ability to track rewards, and how it can facilitate online shopping, these positive aspects are frequently overshadowed by widespread technical issues. Users commonly cite negative experiences, particularly following recent updates, which have introduced significant performance degradation and login problems.

Common Themes

Account and Rewards(2)
App Design(2)

About the app

Everything you need to know about Harrods.

Description

Have you ever wanted your own Harrods personal shopper in your pocket? Discover the Harrods app. Shop the world's best luxury and designer brands and enjoy personalised recommendations all in one place. Plus, find the new home of our loyalty programme, Harrods Rewards. Earn and redeem points as you shop and access the latest member offers, including 10% weekends, plus a host of benefits that grow as you move up the tiers. Planning a visit to our store? Get the latest news on new brand launches, and in-store pop-ups, book restaurants and services and use the mobile store guide to navigate your way around with the interactive floor maps.​ ​The world's most-loved designer brands ​ * Shop across fashion, beauty, food, home and lifestyle​ * Shop 24/7​ * Curated Brand edits * Harrods Exclusives​ ​Unlock Harrods Rewards​ * Earn and redeem points​ * Access member-only benefits​ ​Personalised shopping​ * Product recommendations​ * Offers exclusive to you​​ See what's in-store​ * Book restaurants and services​ * News & events​ * Interactive store navigation​

Latest Version

9.5.5

Size

101.8 MB

First Released

May 18, 2011

Your Knightsbridge Personal Shopper Awaits

Join Harrods Rewards and experience the world’s most iconic luxury destination from the palm of your hand. Download now for exclusive access to designer edits and bespoke recommendations.

Download on App Store
FAQ

Frequently Asked Questions

Everything you need to know about Harrods

What brands and categories can I shop for on the Harrods app?

The Harrods app allows shopping for the world's best luxury and designer brands. It features curated brand edits and Harrods Exclusives across fashion, beauty, food, home, and lifestyle.

Does the Harrods app include a loyalty program?

Yes, the Harrods app integrates the Harrods Rewards loyalty programme. Members earn and redeem points as they shop, access member-only offers, and receive benefits that grow with their tier level.

How do Harrods Rewards members earn points using the Harrods app?

Harrods Rewards members earn points by shopping through the app. Screenshot #3 explicitly states earning '1 point for every £1 spent'. These points contribute to tier progression and can be redeemed.

Can I use the Harrods app to navigate the physical store?

Yes, the Harrods app provides a mobile store guide with interactive floor maps. Users navigate their way around the physical store, get the latest news, and plan their visit efficiently.

Does the Harrods app allow booking of in-store services or restaurants?

Yes, the Harrods app allows users to book restaurants and various services directly. It also provides news on new brand launches and in-store pop-ups for planning purposes.

Does the Harrods app offer personalized shopping features?

Yes, the Harrods app offers a personalized shopping experience. This includes product recommendations tailored to the user and exclusive offers designed specifically for them.

What benefits do Harrods Rewards members receive with the Harrods app?

Harrods Rewards members receive benefits like earning and redeeming points, access to member-only offers including 10% weekends, and other benefits that increase with their tier level.

Is 24/7 shopping available through the Harrods app?

Yes, the Harrods app facilitates shopping across fashion, beauty, food, home, and lifestyle categories 24 hours a day, 7 days a week, providing constant access to luxury brands.

App information, icons, screenshots, and descriptions displayed on this page are sourced from the Apple App Store and are the property of their respective developers. Download estimates and rankings are based on MWM's proprietary models and may not reflect actual figures. This page is provided for informational and analytical purposes only.

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