Hutch App
The essential utility for the diaspora to manage 078 & 072 connections. Securely reload with your card, pay bills for family back home, and customize data plans in one powerful app.
Publisher
Category
UtilitiesDownloads
308K+User Rating
Total Ratings
500Locales
1Discover the interface used by 308K+ users.
The tools that make this app stand out, trusted by 308K+ users.
Easily manage multiple connections for your parents or siblings back home. Monitor their daily data usage and activate voice or data packs instantly from your phone.
Securely pay postpaid bills or reload prepaid credit using your US debit or credit cards. Save your details for faster, hassle-free future payments.
Keep your Sri Lankan number active for banking OTPs and roaming. Track usage history for up to 30 days and take instant loans if your balance runs low.
Insights from user reviews.
Sentiment Score
Summary
The mobile app receives overwhelmingly negative feedback, primarily due to severe network performance issues such as consistently slow speeds, poor coverage, and unreliable data connectivity across various regions. Users frequently report significant app functionality problems, including failed reloads where money is deducted but not applied, difficulties with the sign-up process, and a lack of user-friendliness with missing essential features like transaction history. Further dissatisfaction stems from unresponsive customer support and perceived misleading marketing practices concerning data packages and forced advertisements. Despite these issues, a small number of users appreciate the app's interface, continuous data balance updates, and the availability of good offers.
Common Themes
Everything you need to know about Hutch App.
Description
Latest Version
4.3.0
Size
43.8 MB
First Released
Oct 30, 2017
The essential tool for the Sri Lankan diaspora: reload for family, pay bills securely with your US card, and keep your SIM active for OTPs.
Everything you need to know about Hutch App
Yes, the Hutch App is available for 078 & 072 Prepaid and Postpaid users on Hutch network.
Yes, users receive 2GB of free data on their first download of the Hutch App.
Users can create custom plans using the 'Hutch My Plan' feature. It allows combining data, voice, and SMS packs according to preference, showing the price and validity.
Yes, the Hutch App supports online reload and bill payments using Credit or Debit Cards. You can also save card details for future payments.
Yes, the Hutch App allows users to add multiple numbers and manage all their connections within the app.
The Hutch Cheer Points loyalty program rewards users for their spending and tenure with Hutch. Users earn points and can redeem them for various offers.
Yes, the Hutch App has an 'Invite a Friend' feature. Users share a unique promo code, and friends receive app-exclusive offers when registering, potentially earning data rewards.
Users can view daily billed charges for Calls, Data, SMS, and VAS. They can also track Data MBs, Call Units, and SMS units consumed daily for up to 30 days.
Yes, the Hutch App provides an 'Instant Loan' feature. This allows users to obtain a loan if they run out of their current credit balance.
Yes, the Hutch App offers trilingual language support to cater to a broader user base.
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