JetBlue - Book & manage trips

JetBlue - Book & manage trips

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Logo of JetBlue - Book & manage trips

JetBlue – Elevate Your Journey from Booking to Boarding

Experience seamless travel with real-time flight tracking, effortless check-ins, and personalized rewards right in the palm of your hand.

Download on App Store

Publisher

JetBlue Airways Corporation

Category

Travel

Downloads

14M+

User Rating

4.9/5

Total Ratings

1M+

Locales

38

Your Journey, Visualized

Discover the interface used by 14M+ users.

JetBlue mobile app displaying a digital boarding pass for a flight from New York JFK to San Francisco SFO with a QR code and flight details.

JetBlue mobile app displaying a digital boarding pass for a flight from New York JFK to San Francisco SFO with a QR code and flight details.

JetBlue mobile app showing upcoming flight itineraries for San Francisco Denver and Boston

JetBlue mobile app showing upcoming flight itineraries for San Francisco Denver and Boston

A digital boarding pass on the JetBlue mobile app for a flight from New York to Los Angeles.

A digital boarding pass on the JetBlue mobile app for a flight from New York to Los Angeles.

JetBlue app My Trips screen showing upcoming flight details for San Francisco, Denver, and Boston destinations.

JetBlue app My Trips screen showing upcoming flight details for San Francisco, Denver, and Boston destinations.

JetBlue mobile app flight search screen showing booking options for a roundtrip flight from New York to San Francisco.

JetBlue mobile app flight search screen showing booking options for a roundtrip flight from New York to San Francisco.

JetBlue mobile app screen showing options for flight tracker travel tools and inflight details

JetBlue mobile app screen showing options for flight tracker travel tools and inflight details

JetBlue mobile app live chat interface showing a support conversation with a crewmember

JetBlue mobile app live chat interface showing a support conversation with a crewmember

JetBlue mobile app widget showing real-time flight information from JFK to LAX

JetBlue mobile app widget showing real-time flight information from JFK to LAX

JetBlue app live activity on a lock screen showing flight status and boarding time for a flight from Atlanta to Boston

JetBlue app live activity on a lock screen showing flight status and boarding time for a flight from Atlanta to Boston

Interface of the JetBlue mobile app showing real time tracking updates for checked luggage

Interface of the JetBlue mobile app showing real time tracking updates for checked luggage

Travel Smarter, Not Harder

The tools that make this app stand out, trusted by 14M+ users.

📲

Live Status on Your Lock Screen

Stay informed without unlocking your phone. Track gate changes, boarding calls, and flight status in real-time using Live Activities.

🎟️

Instant Mobile Boarding

Skip the paper and the stress. Access your boarding pass directly from your home screen for a seamless breeze through security.

🛋️

Total Trip Customization

Upgrade to Even More Space, manage your TrueBlue points, or chat with a crewmember instantly—all within a single, sleek interface.

Review Analysis

Insights from user reviews.

Sentiment Score

17%
Negative

Summary

The mobile app receives overwhelmingly negative feedback, primarily due to recent updates and a redesigned interface that users find clunky and difficult to navigate. Common complaints include persistent login issues, lack of multi-day flight views, and missing filtering or sorting options in search results, hindering the booking process. Additionally, users report performance problems like freezing, payment processing failures, and intrusive promotional notifications, with several on older iOS versions (e.g., 16.7.12) experiencing compatibility issues.

Common Themes

Ease of Use(3)
Previous App Design(3)
Relevant Notifications(1)
Booking and Management(1)
Customer Support Accessibility(1)
Past App Improvements(1)
TrueBlue Rewards(1)

About the app

Everything you need to know about JetBlue - Book & manage trips.

Description

Take JetBlue everywhere you go! Download our award-winning app to book, manage and check in for your trips, access boarding passes and more. Day of travel – Your day of travel is a breeze with key info, including your boarding pass, right on the home screen. Manage trips – Update your seat selection, add extras or make changes to your itinerary with just a few taps. Boarding pass – Check in and get to your gate quickly without the hassle of printing a boarding pass – one less thing to carry on! My trips – Add your upcoming and past itineraries to access everything you need to know. Book flights – Search and book your next trip with ease. Chat with us – Get your questions answered quickly and connect with a JetBlue crewmember through live chat. Travel Tools – Add hotels, vacation rentals, car rentals and extras with Paisly or schedule a shuttle to the airport. Inflight experience – View all of our snacks, drinks and entertainment options. My TrueBlue – Enroll or sign in to TrueBlue to keep track of your TrueBlue points, view your Travel Bank balance (if you have one), request points for past trips and enjoy a more personalized experience. Live activities on your lock screen - See real-time flight status, boarding calls & trip details on your lock screen. & More – Access our flight tracker, airport maps and other content.

Latest Version

8.5.0

Size

153.9 MB

First Released

Feb 3, 2012

Ready for a Smoother Way to Fly?

Join millions of travelers who use our award-winning app to track flights in real-time on their lock screen, manage itineraries with ease, and maximize their TrueBlue rewards.

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FAQ

Frequently Asked Questions

Everything you need to know about JetBlue - Book & manage trips

Can I book flights directly through the JetBlue app?

Yes, the JetBlue app allows users to search and book their next trip with ease, including options for roundtrip, one-way, and flights + hotel.

Does the JetBlue app provide a mobile boarding pass?

Yes, the JetBlue app provides a mobile boarding pass. Users can check in and access their boarding pass directly on the home screen without the need for printing.

How can I manage my flight details using the JetBlue app?

The JetBlue app allows users to manage trips by updating seat selections, adding extras, or making changes to their itinerary with just a few taps from the "My trips" section.

Can I chat with a JetBlue crewmember for support using the app?

Yes, the JetBlue app features a live chat function that allows users to connect with a JetBlue crewmember to get their questions answered quickly.

Does the JetBlue app show real-time flight status on my phone's lock screen?

Yes, the JetBlue app supports Live Activities on your lock screen, displaying real-time flight status, boarding calls, and trip details.

How do I manage my TrueBlue points in the JetBlue app?

Users can enroll or sign in to TrueBlue within the JetBlue app to track their TrueBlue points, view Travel Bank balances, and request points for past trips.

Can I add my JetBlue boarding pass to Apple Wallet from the app?

Yes, the JetBlue app allows users to add their boarding passes directly to Apple Wallet for easy access and convenience.

Does the JetBlue app provide real-time bag tracking?

Yes, the JetBlue app enables users to track their bags with real-time updates directly within the application, showing status like "Bag unloaded from plane."

App information, icons, screenshots, and descriptions displayed on this page are sourced from the Apple App Store and are the property of their respective developers. Download estimates and rankings are based on MWM's proprietary models and may not reflect actual figures. This page is provided for informational and analytical purposes only.

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