Italo: Italian Highspeed Train

Italo: Italian Highspeed Train

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Logo of Italo: Italian Highspeed Train

Italo: Italian Highspeed Train - Your Official Gateway to Italy

Experience Italy at 190 mph with the official app. Book your high-speed journey in seconds, manage tickets on the go, and enjoy the best prices with zero booking fees.

Publisher

Italo S.p.A.

Category

Travel

Downloads

3M+

User Rating

4.7/5

Total Ratings

88K+

Locales

1

Your Window to Italy

Discover the interface used by 3M+ users.

Home screen of the Italo app featuring the ticket booking search and a promotional banner for high speed train travel in Italy

Home screen of the Italo app featuring the ticket booking search and a promotional banner for high speed train travel in Italy

Search results in the Italo app showing high-speed train times and prices from Rome to Florence.

Search results in the Italo app showing high-speed train times and prices from Rome to Florence.

Italo train app booking screen showing Prima Business class benefits and fare for Rome to Florence journey

Italo train app booking screen showing Prima Business class benefits and fare for Rome to Florence journey

Italo app summary and payment screen showing a train trip from Rome to Florence for thirty five Euros with credit card and PayPal options.

Italo app summary and payment screen showing a train trip from Rome to Florence for thirty five Euros with credit card and PayPal options.

Digital train ticket in the Italo app showing a QR code for a trip from Rome to Florence with an add to Apple Wallet button

Digital train ticket in the Italo app showing a QR code for a trip from Rome to Florence with an add to Apple Wallet button

User profile screen in the Italo high-speed train app showing loyalty member status and a discount offer.

User profile screen in the Italo high-speed train app showing loyalty member status and a discount offer.

Travel Italy at High Speed

The tools that make this app stand out, trusted by 3M+ users.

🎫

Official Tickets, Zero Fees

Get the best prices directly from the source without hidden service charges or third-party markups.

Book in Just 3 Clicks

Secure your seat in seconds, even up to 3 minutes before departure, for total flexibility while you explore.

📲

100% Paperless Travel

Integrate seamlessly with Apple Wallet to keep your tickets at your fingertips. No printing, no stress.

Review Analysis

Insights from user reviews.

Sentiment Score

33%
Negative

Summary

The mobile app for Italo receives predominantly negative feedback, primarily due to severe performance issues such as frequent freezing, crashes, and general slowness, with many users reporting it often fails to open on iPhones. A significant number of users express frustration over the persistent lack of modern payment options like Apple Pay, Google Pay, and Satispay, a feature requested for years. Additional complaints include the app's unreliability in saving purchased tickets, remembering login credentials, and providing accurate real-time train status. While a few users praise its ease of use and efficient ticket purchasing, these positive experiences are largely overshadowed by widespread reports of functional deficiencies and issues related to pricing and promotions.

Common Themes

App Stability & Performance(17)
Ease of App Use(12)
Missing Payment Options(7)
Pricing & Offers(5)
Login & Ticket Access Issues(4)
Customer Support(2)
Real-time Information Accuracy(2)

About the app

Everything you need to know about Italo: Italian Highspeed Train.

Description

Welcome to the Italo app - The Official Italian high-speed train, where you can book your tickets to travel all over Italy, always at the best prices and without booking fees. Purchase your tickets with Italo to travel at maximum speed between Italy's most captivating cities, such as Rome, Milan, Naples, Florence, Venice, as well as to over 1000 destinations nationwide thanks to bus and regional train connections. · Rome-Florence in only 1 hour and 30 minutes travel time. · Rome-Venice in only 3 hour and 50 minutes travel time. · Naples-Rome in only 1 hour and 10 minutes travel time. · Milan-Venice in only 2 hours and 30 minutes travel time. · Venice-Florence in only 2 hours travel time. · Florence-Milan in less than 2 hours. · Milan-Rome in less than 3 hours. Why should you download the Italo app? · No booking fees and always the most convenient prices available within the app. · Streamlined and faster purchase process to obtain your ticket in just a few clicks. · Easily purchase your ticket up to 3 minutes before train departure. · Passbook integration is now also available. · Effortlessly manage all your tickets in your personal area. · Set up your preferred payment method for seamless transactions, with both credit card and PayPal being accepted.

Latest Version

5.5.1

Size

42.7 MB

First Released

Feb 5, 2014

Ready for Your Italian Adventure?

Download the official Italo app to secure the best fares and enjoy a seamless, high-speed journey through the heart of Italy.

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FAQ

Frequently Asked Questions

Everything you need to know about Italo: Italian Highspeed Train

Does the Italo app charge booking fees?

No, the Italo app does not charge any booking fees. Users can always find the most convenient prices directly within the application.

What payment methods does the Italo app accept?

The Italo app accepts credit card payments, including Mastercard, Visa, and American Express, as well as PayPal. Users can set up their preferred payment method.

Can I purchase Italo train tickets shortly before departure?

Yes, the Italo app allows users to easily purchase tickets up to 3 minutes before the scheduled train departure time.

Does the Italo app support Apple Wallet integration?

Yes, the Italo app offers Passbook integration, allowing users to add their purchased tickets directly to their Apple Wallet for convenient access.

What destinations can I reach using the Italo app?

The Italo app allows booking tickets for high-speed travel across Italy's major cities like Rome, Milan, Naples, Florence, and Venice. It also connects to over 1000 nationwide destinations via bus and regional trains.

How long does the Italo high-speed train take from Rome to Florence?

The Italo high-speed train travels from Rome to Florence in approximately 1 hour and 30 minutes.

What are the benefits of Prima Business ambiance on Italo trains?

Prima Business ambiance on Italo trains offers wide, comfortable seats, fast track access at the station, complimentary coffee, tea, snacks, and Free Wi-Fi.

Can I manage my Italo tickets within the app?

Yes, users can effortlessly manage all their purchased tickets within their personal area in the Italo app.

How can I find train tickets in the Italo app?

Users can find train tickets in the Italo app by entering their departure and arrival stations on the home screen. A "Find ticket" option is also available in the bottom navigation.

Is there a loyalty program available with Italo?

Yes, Italo offers a loyalty program. Users can view their membership details and access it through the "My Profile" section of the app.

App information, icons, screenshots, and descriptions displayed on this page are sourced from the Apple App Store and are the property of their respective developers. Download estimates and rankings are based on MWM's proprietary models and may not reflect actual figures. This page is provided for informational and analytical purposes only.

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