Question 1

What is the خط الاتحاد app used for?

Accepted Answer

The خط الاتحاد app allows customers to send, review, and track their logistics orders. It provides a platform to manage shipments and monitor any changes to these requests.

Question 2

What services does the خط الاتحاد app provide to customers?

Accepted Answer

The خط الاتحاد app enables customers to submit new logistics requests, review existing orders, and monitor their status. Users can also view detailed financial summaries related to their shipments.

Question 3

How do users track their orders with the خط الاتحاد app?

Accepted Answer

Users track orders in the خط الاتحاد app by navigating to the "الوصولات" (Orders) section. Here, they can view current order statuses, including "تم التسليم" (Delivered) or "مؤجل" (Delayed), and access detailed information.

Question 4

Can I view detailed information for each order in the خط الاتحاد app?

Accepted Answer

Yes, the خط الاتحاد app provides detailed order information. This includes the order number, client name, recipient phone, delivery location (e.g., Baghdad), total amount, delivery fees, and the current order status.

Question 5

Does the خط الاتحاد app display financial summaries for orders?

Accepted Answer

Yes, the خط الاتحاد app displays financial summaries. Users can view their "الحساب الحالي" (Current Account) showing total amounts, delivery fees, and net amounts, alongside a total account summary.

Question 6

How can I check the status of a specific delivery in the خط الاتحاد app?

Accepted Answer

To check a delivery status, access the "الوصولات" (Orders) screen in the خط الاتحاد app. Orders are categorized by status like "تم التسليم" (Delivered) or "مؤجل" (Delayed), and specific order details show the current "الحالة" (Status).