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Klara – Patient communication

Connect with your care team through secure messaging and video visits. Skip the phone tag, fill out forms digitally, and manage your health on your terms—all in one HIPAA-compliant app.

Medical ›

Key Figures

Downloads

1M+

User Rating

4.7/5

Total Ratings

12K+

Publisher

Klara Technologies Inc.

Healthcare that fits your lifestyle

Stop waiting on hold and start communicating. Klara brings your doctors directly to your phone for a seamless, stress-free health experience tailored for your busy life.

Message Your Provider Anytime

Skip the phone tag. Send secure messages to your care team to ask questions or request refills when it is convenient for you, not just during office hours.

No More Waiting Room Paperwork

Complete intake forms and sign medical documents digitally from your phone before you arrive. Save time and breeze through your appointments without the clipboard.

FAQ

Frequently Asked Questions

Everything you need to know about Klara – Patient communication

What is the Klara app?

Klara is a secure messaging and telemedicine solution for healthcare teams and patients. It facilitates secure communication, video visits, and automated patient outreach, enhancing patient care and practice efficiency.

Is the Klara app HIPAA compliant?

Yes, Klara ensures HIPAA compliance for all transmitted information, including messages, documents, photos, and eForms. This protects sensitive patient health information.

How do patients access Klara?

Patients access Klara by downloading the app or by visiting patient.klara.com and entering their mobile phone number. No login or password is required for the web portal.

Can healthcare providers use Klara for video visits?

Yes, Klara enables healthcare providers to conduct secure video visits with patients, fully integrated within the platform. This facilitates remote care delivery.

Does Klara offer automated patient communication?

Yes, Klara automates routine patient outreach, including appointment reminders, pre-visit instructions, and post-visit follow-ups. This streamlines communication and frees up staff time.

Can Klara integrate patient eForms?

Yes, Klara allows healthcare teams to send eForms for patients to fill out digitally. The platform manages the submission and integration of these forms, including HIPAA documents.

How do healthcare teams collaborate within Klara?

Klara supports team collaboration through shared inboxes, allowing colleagues to communicate internally, assign messages, and coordinate patient care efficiently.

Can Klara manage voicemails and text messages?

Yes, Klara centralizes responses to texts, voicemails, and website messages. It includes features like call-to-text and voicemail transcriptions to streamline patient communication efficiently.

Who needs a Klara account to use the app?

Providers need a Klara account to use the app. Patients use the app if their healthcare provider utilizes Klara, or they access it via patient.klara.com.

The following screenshots and description are sourced directly from the app's official store listing and are the property of the app developer.

App Store

Screenshots

Klara – Patient communication - A mobile app interface showing a secure chat between a healthcare provider and a patient with uploaded medical documents — A mobile app interface showing a secure chat between a healthcare provider and a patient with uploaded medical documents

Klara – Patient communication - Klara app features for patient communication including text messaging web chat call to text and voicemail transcriptions — Klara app features for patient communication including text messaging web chat call to text and voicemail transcriptions

Klara – Patient communication - Interface of the Klara app showing an automated medical follow-up message with post-procedure instructions sent to a patient. — Interface of the Klara app showing an automated medical follow-up message with post-procedure instructions sent to a patient.

Klara – Patient communication - Klara app interface showing a list of customizable message templates for healthcare provider communication. — Klara app interface showing a list of customizable message templates for healthcare provider communication.

Klara – Patient communication - Interface of the Klara app showing a clinical team shared inbox with patient message threads and status tags. — Interface of the Klara app showing a clinical team shared inbox with patient message threads and status tags.

Klara – Patient communication - A secure chat window in the Klara app showing communication between a patient and a medical provider with a document attachment. — A secure chat window in the Klara app showing communication between a patient and a medical provider with a document attachment.

Klara – Patient communication - Klara app interface for a healthcare provider to start a secure video telehealth visit with a patient — Klara app interface for a healthcare provider to start a secure video telehealth visit with a patient

Description

Thousands of healthcare teams across more than 40 specialties connect with and care for their patients using Klara’s secure messaging and telemedicine solution because it’s convenient and accessible to patients with no login, password, or download required—ever. With Klara, practices grow by providing patients with the convenient experience they demand while making their operations more efficient. Customer support is available in-app or by email at support@klara.com. FOR PROVIDERS (Patients, see below) With Klara, you can: 1. Provide your patients with excellent care no matter where they are through secure messaging and video visits 2. Communicate directly with patients, team members, and external providers 3. Whatever you’re sending — messages, documents, photos, or eForms — it’s all secure and HIPAA-compliant 4. Respond to texts, voicemails, website messages in one central place 5. Assign messages to your colleagues for quick responses 6. Send eForms for patients to fill out digitally 7. Automate routine patient outreach to patients before and after their appointments, including reminders, pre-visit instructions, post-visit follow-up, etc. 8. And more! You need a Klara account to use this app. Sign up for a free demo on our website. FOR PATIENTS Download the Klara app to connect with your doctor and other healthcare providers over secure messaging and video visits. You can also access Klara by going to patient.klara.com and entering your mobile phone number. Your healthcare provider must use Klara for you to use this app. If they’re not already using Klara, ask them to sign up today!