Manulife Mobile

Manulife Mobile

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Logo of Manulife Mobile

Manulife Mobile: Your Workplace Benefits and Retirement, Simplified

Submit health claims in seconds, track your savings growth, and access your digital benefits card anytime. Designed for the busy professional who values speed, security, and financial clarity.

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Publisher

The Manufacturers Life Insurance Company

Category

Finance

Downloads

1M+

User Rating

4.5/5

Total Ratings

140K+

Locales

2

Your Benefits, Simplified

Discover the interface used by 1M+ users.

Manulife Mobile app login screen with fields for username and password

Manulife Mobile app login screen with fields for username and password

Manulife Mobile app screen showing total retirement savings balances and plan returns

Manulife Mobile app screen showing total retirement savings balances and plan returns

Manulife Mobile app home screen showing options to submit a claim and view health benefits on a smartphone.

Manulife Mobile app home screen showing options to submit a claim and view health benefits on a smartphone.

Maximize Your Workplace Benefits

The tools that make this app stand out, trusted by 1M+ users.

Instant Claims Filing

Skip the paperwork. Snap a photo of your receipt and submit health claims in seconds for faster reimbursement directly to your account.

💰

Smart Retirement Insights

Stay connected to your financial future. Monitor your savings totals, view contributions, and track your rates of return in real-time.

💳

Digital Wallet & Care Finder

Access your benefits card via Apple Wallet and quickly locate nearby healthcare providers or lower-cost drug alternatives on the go.

Review Analysis

Insights from user reviews.

Sentiment Score

19%
Negative

Summary

The Manulife mobile app receives overwhelmingly negative feedback from users, primarily due to severe stability and performance issues, including frequent crashes, slowness, and persistent bugs. Many users report significant difficulties with basic functionalities like submitting claims, accessing coverage details, or navigating the interface, often receiving error messages like "something went wrong." Additionally, customers are frustrated by exceptionally long claims processing times and inadequate customer support. While a few users appreciate the app's ease of use and simple navigation, the general consensus highlights a critical need for substantial improvements in functionality and user experience. Specific bugs mentioned include incompatibility with Android UI 8.0 and freezing on iPhone 7 Plus with iOS 15.8.4 after recent updates.

Common Themes

Information Access & Clarity(17)
App Stability & Bugs(16)
Claims Processing Efficiency(10)
Claim Submission Issues(6)
Customer Support(4)
Positive User Experience(2)

About the app

Everything you need to know about Manulife Mobile.

Description

Manulife Mobile is the only app you need to manage your Group Benefits and Group Retirement plans with Manulife. The fresh, intuitive design gives you access to your Manulife benefits and retirement plans quickly and easily while on the go. For even easier access you can use Apple Touch ID® and Face ID®. As a Group Benefits plan member, you can: • submit your claims • review recent claims and payment information • see your benefit balances • access your benefits card and load it to your Apple wallet • find health care providers in your area with directions on how to get there • search for a drug and find the lowest cost alternative As a Group Retirement and VIP Room plan member, you can: • check your savings totals and plan details • review your recent activity • view all contributions made to your plan • see your rates of return Rest assured your personal data is always kept confidential and encrypted. You’ll need valid sign in information to use the app. Register directly from the app or at https://manulife.ca. Forgot your password? No problem. Quickly reset it and you're on your way. You can find more information at https://manulife.ca/mobile. Please note: Some employer plan designs may limit the features available to employees. The Manufacturers Life Insurance Company (Manulife)

Latest Version

6.10.0

Size

201.3 MB

First Released

Mar 28, 2017

Take Control of Your Benefits and Retirement Today

Join over 1 million professionals who manage claims and track savings on the go. Secure, fast, and built to simplify your busy work-life balance.

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FAQ

Frequently Asked Questions

Everything you need to know about Manulife Mobile

What is the Manulife Mobile app?

Manulife Mobile is an app for Manulife Group Benefits and Group Retirement plan members. It allows users to manage their plans, submit claims, review benefits, track savings, and access other plan details directly from their mobile device.

How do I sign in to the Manulife Mobile app?

You can access Manulife Mobile by signing in with your Manulife ID and password. For easier access, the app supports secure login using Apple Face ID® or Touch ID®.

Can I submit claims using the Manulife Mobile app?

Yes, as a Group Benefits plan member, you can submit your claims directly through the Manulife Mobile app. You can also review recent claims and payment information within the app.

Does Manulife Mobile allow me to track my retirement savings?

Yes, Group Retirement and VIP Room plan members can use Manulife Mobile to check their savings totals and plan details. The app displays recent activity, contributions, and rates of return.

Is my personal data secure in the Manulife Mobile app?

Yes, your personal data is kept confidential and encrypted within the Manulife Mobile app. It requires valid sign-in information to ensure your security and privacy.

Can I find healthcare providers using the Manulife Mobile app?

Yes, Group Benefits plan members can use the Manulife Mobile app to find healthcare providers in their local area. The app also provides directions to these providers.

How do I register for Manulife Mobile?

Yes, you can register for Manulife Mobile directly within the app itself. Alternatively, registration is available through the Manulife website at manulife.ca.

App information, icons, screenshots, and descriptions displayed on this page are sourced from the Apple App Store and are the property of their respective developers. Download estimates and rankings are based on MWM's proprietary models and may not reflect actual figures. This page is provided for informational and analytical purposes only.

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