This page is not an official page of the app or its developer, but an independent editorial publication created for informational and commentary purposes. Unless expressly stated otherwise, neither the app nor its developer is affiliated with, endorsed by, sponsored by, authorized by, or otherwise officially connected with MWM, Apple, Google Play, the app publisher, or the app's developer, and nothing on this page implies that the app was developed using MWM's services. Any trademarks, logos, screenshots, and other content remain the property of their respective owners.
民航12326
Finally, an official channel that gives passengers a voice and gets answers. This app cuts through the red tape.
Downloads
750k+User Rating
Total Ratings
347Publisher
Category
ProductivityLocales
2Latest Version
1.2.0Size
59.6 MBFirst Released
Aug 30, 2021A Critical Analysis of the Official Civil Aviation Traveler Service Platform in China
民航12326 App Evaluation
Official Resolution Assurance
The app provides an official channel supervised by the Civil Aviation Administration of China (CAAC), ensuring that submitted issues reach the right authorities for resolution.
Official Complaint Submission
It allows users to submit formal complaints directly to the Civil Aviation Administration of China (CAAC) regarding their air travel experiences.
Flight Delay Reason Confirmation
The app enables passengers to officially confirm the reasons for flight delays, which is crucial for understanding impacts and potential remedies.
Service Feedback & Evaluation
This tool features a platform for travelers to provide feedback and evaluate airline services, contributing to overall industry improvement.
Frequently Asked Questions
Everything you need to know about 民航12326
What is the 民航12326 app?
民航12326 is an official mobile application developed by the Civil Aviation Administration of China (CAAC). It offers features for passenger complaints, online service evaluations, common questions, and flight delay reason confirmation.
Can I file a complaint using the 民航12326 app?
Yes, the 民航12326 app allows users to file complaints. It provides a dedicated '我要投诉' (I want to complain) feature for addressing passenger service issues directly.
How can I confirm flight delay reasons with 民航12326?
Yes, users can confirm flight delay or cancellation reasons through the 民航12326 app. The functionality is accessible via the '我要确认' (I want to confirm) option on the main interface.
Is the 民航12326 app officially supported by CAAC?
Yes, the 民航12326 app is officially supported by the Civil Aviation Administration of China (CAAC). CAAC supervises its operation to ensure consumer rights and service quality.
What services does the 民航12326 app provide to passengers?
The 民航12326 app offers functions such as filing complaints, making inquiries, confirming flight delay reasons, providing suggestions, and submitting service evaluations, alongside access to civil aviation regulations.
Does the 民航12326 app allow users to submit service evaluations?
Yes, the 民航12326 app allows users to provide service evaluations. It includes a '我要点评' (I want to comment) feature and specific surveys like '中国民航服务旅客满意度评价'.
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This page is not an official page of the app or its developer, but an independent editorial publication created for informational and commentary purposes. Unless expressly stated otherwise, neither the app nor its developer is affiliated with, endorsed by, sponsored by, authorized by, or otherwise officially connected with MWM, Apple, Google Play, the app publisher, or the app's developer, and nothing on this page implies that the app was developed using MWM's services. Any trademarks, logos, screenshots, and other content remain the property of their respective owners.


