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Minha Claro Residencial (NET)

Access your bills, schedule technical support, and manage your Wi-Fi settings from anywhere in the world. Enjoy full digital self-service for your internet and TV without the need for international calls.

Utilities & Home Services ›

Key Figures

Downloads

6M+

User Rating

4.2/5

Total Ratings

583K+

Publisher

Claro S A

Take Control of Your Brazilian Home from Anywhere

Manage your internet, TV, and landline services in Brazil directly from the USA. Save time, avoid expensive international calls, and handle everything with a few taps.

Hassle-Free Billing

Access invoices, download PDFs, and get payment barcodes instantly to keep your Brazilian services active and up to date from abroad.

Remote Tech Support

Diagnose connection issues or schedule and manage technician visits for your family back home without the need for a long-distance call.

FAQ

Frequently Asked Questions

Everything you need to know about Minha Claro Residencial (NET)

What is Minha Claro Residencial (NET)?

Minha Claro Residencial (NET) is a self-service application consolidating residential Claro and former NET services. It provides quick and easy access to features like billing, technical support, and Wi-Fi management.

How can I access and pay my bills in the Minha Claro Residencial (NET) app?

Yes, users access bills in the Minha Claro Residencial (NET) app by viewing payment status, generating a barcode, or creating a 2nd copy (PDF) of their invoice. Payment options include barcode, credit card, and PIX.

Can I get technical support or schedule a visit using Minha Claro Residencial (NET)?

Yes, the Minha Claro Residencial (NET) app allows users to check their current products' status, use 'Preciso de Ajuda' for issue identification, and schedule, reschedule, or cancel technical visits.

How do I manage my Wi-Fi network through Minha Claro Residencial (NET)?

Users manage Wi-Fi settings in Minha Claro Residencial (NET) by sharing or changing their Wi-Fi network's name and password. This feature is available directly within the app.

Does Minha Claro Residencial (NET) allow me to manage my service plans?

Yes, the Minha Claro Residencial (NET) app displays current internet, TV, and cellular plans. Users can explore and modify their plans, or view other available product upgrades directly in the app.

Are there any loyalty programs or benefits for Minha Claro Residencial (NET) customers?

Yes, clients of Minha Claro Residencial (NET) can access exclusive benefits. The app features 'Claro clube' where users can accumulate and redeem points, and find various discounts from partners.

Can I manage my personal data and account password in Minha Claro Residencial (NET)?

Yes, the Minha Claro Residencial (NET) app allows customers to manage personal data, including changing their account password. It centralizes personal information and related services.

The following screenshots and description are sourced directly from the app's official store listing and are the property of the app developer.

App Store

Screenshots

Minha Claro Residencial (NET) - Multiple smartphone screens showing the billing and technical support dashboard of the Minha Claro Residencial app — Multiple smartphone screens showing the billing and technical support dashboard of the Minha Claro Residencial app

Minha Claro Residencial (NET) - Three smartphone screens showing bill payment options and invoice details in the Minha Claro Residencial app. — Three smartphone screens showing bill payment options and invoice details in the Minha Claro Residencial app.

Minha Claro Residencial (NET) - A smartphone displaying the support section of the Minha Claro Residencial app with options for troubleshooting and technical visits — A smartphone displaying the support section of the Minha Claro Residencial app with options for troubleshooting and technical visits

Minha Claro Residencial (NET) - Interface of the Minha Claro Residencial app showing current internet and TV service plans with upgrade options. — Interface of the Minha Claro Residencial app showing current internet and TV service plans with upgrade options.

Minha Claro Residencial app interface showing user profile details contract number and service management options

Description

NET agora está na Claro Os serviços do Minha NET agora você encontra no Minha Claro residencial! Com o App Minha Claro residencial você tem autoatendimento na palma da sua mão! Acesse os principais serviços de forma rápida e fácil. Veja algumas das funcionalidades que você vai encontrar por aqui: FATURA Quer praticidade? No App Minha Claro residencial você consegue visualizar o status de pagamento das suas faturas, além de emitir o código de barras para pagá-las a qualquer momento. Você também pode gerar e compartilhar a 2ª via (PDF) da sua fatura. SUPORTE E VISITA TÉCNICA Identifique e repare os problemas de seus produtos através do "Preciso de Ajuda" e, caso seu problema persistir, agende uma visita presencial com um técnico. Surgiu um imprevisto horas antes da visita? Não tem problema! Além de consultar as Visitas já agendadas, você pode remarcá-las ou cancelá-las de onde estiver. E TAMBÉM Você pode compartilhar ou alterar nome e senha das suas redes Wi-fi, configurar a forma de recebimento da sua fatura, além de acessar os benefícios que só quem é cliente Claro residencial possui. Queremos saber o que mais você gostaria que tivesse no App Minha Claro residencial. Então, por favor, não se esqueça de nos avaliar e deixar o seu comentário.