My M1+

My M1+

Download on App Store
Logo of My M1+

My M1+: Your Entire Mobile Experience in One Simple App

Take total control of your M1 services. Monitor real-time usage, settle bills in a tap, and unlock personalized deals tailored just for you.

Publisher

M1 Limited

Category

Business

Downloads

619K+

User Rating

4.4/5

Total Ratings

32K+

Locales

1

Control at Your Fingertips

Discover the interface used by 619K+ users.

Screenshots of the My M1 plus mobile app showing account dashboard and billing features

Screenshots of the My M1 plus mobile app showing account dashboard and billing features

My M1 plus app screen displaying mobile data usage and service management

My M1 plus app screen displaying mobile data usage and service management

Dashboard of the My M1 plus app showing mobile data and talktime usage tracking

Dashboard of the My M1 plus app showing mobile data and talktime usage tracking

My M1 plus app screen showing the billing dashboard with zero amount due and payment options

My M1 plus app screen showing the billing dashboard with zero amount due and payment options

My M1 plus app interface showing the global roaming data and daily passport feature for travelers.

My M1 plus app interface showing the global roaming data and daily passport feature for travelers.

My M1 plus app interface displaying a dashboard for managing mobile and fibre services.

My M1 plus app interface displaying a dashboard for managing mobile and fibre services.

Interface of Mindy the chatbot in the My M1 plus app providing customer support for data and billing queries

Interface of Mindy the chatbot in the My M1 plus app providing customer support for data and billing queries

Master Your M1 Services with Ease

The tools that make this app stand out, trusted by 619K+ users.

📊

Real-Time Usage Tracking

Monitor your data, talk time, and SMS at a glance to avoid any unexpected charges on your next bill.

💳

One-Tap Bill Payments

View and settle your bills instantly with saved card details for a seamless, paperless experience every month.

🎁

Exclusive Offers & Deals

Get instant access to the latest lifestyle perks and hardware upgrades tailored specifically to your profile.

Review Analysis

Insights from user reviews.

Sentiment Score

25%
Negative

Summary

The M1 app generally receives overwhelmingly negative feedback, with users frequently reporting issues related to app stability and performance, alongside cumbersome mandatory updates. Many struggle with critical functions such as login and payment processing, and there are numerous complaints about unexpected charges and the difficulty in managing or cancelling subscriptions. Specific to recent versions, users have experienced login failures and lost payment settings following updates or the transition to the 'M1+' app. While some users acknowledge improvements and appreciate features like eSIM support, the overall sentiment points to a frustrating and unreliable user experience.

Common Themes

Billing & Charges(16)
Login & Authentication(11)
App Improvements/Ease of Use(9)
App Stability & Performance(8)
Customer Service(7)
Frequent/Forced Updates(7)
Network Quality & Coverage(6)
Subscription Management(5)

About the app

Everything you need to know about My M1+.

Description

My M1+ app is a personalised application that manages your M1 services the way you want it to be. Dashboard for Info at a Glance - Keep track of your usage to avoid unexpected charges - Never miss a bill again with important billing information displayed on the dashboard - Quick look into our latest offers and deals Billing Made Easy - View and pay your bill using credit/debit card in just a few taps - Save your card details to ensure a quick and seamless bill payment Please note that by downloading this app, you agree to the M1 App T&Cs which is available at https://www.m1.com.sg/terms-and-conditions/my-m1-app and the M1 Data Protection Policy which is available at https://www.m1.com.sg/data-protection

Latest Version

48.0.1

Size

80.6 MB

First Released

May 20, 2020

Ready to Master Your Mobile Experience?

Join over 600,000 users who manage their services with total transparency. Download My M1+ now to track usage in real-time, settle bills instantly, and never miss an exclusive deal again.

Download on App Store
FAQ

Frequently Asked Questions

Everything you need to know about My M1+

What is the My M1+ app?

The My M1+ app is a personalized application that manages your M1 services. It provides a dashboard for information at a glance and simplifies billing.

How does My M1+ app help manage usage?

The My M1+ app helps users track their usage of data, talktime, SMS, and worldwide roaming to avoid unexpected charges. This information is visible on the dashboard.

Can I view and pay bills using the My M1+ app?

Yes, the My M1+ app dashboard displays important billing information. It allows users to view and pay their bills using credit/debit cards directly within the app.

Does the My M1+ app show offers and deals?

Yes, the My M1+ app provides a quick look into M1's latest offers and deals directly on the dashboard to keep users informed.

What is the payment processing time in the My M1+ app?

Payments made via the My M1+ app with the preferred method have the least processing time (+2hrs). Payments via other methods may take 1 to 2 business days.

Can I manage roaming services with the My M1+ app?

Yes, the My M1+ app allows users to manage roaming services. Users can check for active Daily Passports and explore popular destinations for international travel.

Which M1 services can I manage using the My M1+ app?

The My M1+ app allows management of multiple M1 services including mobile, Fibre Service (e.g., HomePac 1Gbps), and Fixed Voice, all from one application.

Does the My M1+ app offer customer support via chatbot?

Yes, the My M1+ app includes an AI chatbot named Mindy. It helps users sort out queries by addressing various hot topics and popular questions.

Where can I find the My M1+ app's Terms and Conditions?

The M1 App Terms and Conditions are available at https://www.m1.com.sg/terms-and-conditions/my-m1-app. Users agree to these terms by downloading the application.

App information, icons, screenshots, and descriptions displayed on this page are sourced from the Apple App Store and are the property of their respective developers. Download estimates and rankings are based on MWM's proprietary models and may not reflect actual figures. This page is provided for informational and analytical purposes only.

Believe this page infringes your intellectual property? File a dispute