Take total control of your M1 services. Monitor real-time usage, settle bills in a tap, and unlock personalized deals tailored just for you.
Publisher
Category
BusinessDownloads
619K+User Rating
Total Ratings
32K+Locales
1Discover the interface used by 619K+ users.
The tools that make this app stand out, trusted by 619K+ users.
Monitor your data, talk time, and SMS at a glance to avoid any unexpected charges on your next bill.
View and settle your bills instantly with saved card details for a seamless, paperless experience every month.
Get instant access to the latest lifestyle perks and hardware upgrades tailored specifically to your profile.
Insights from user reviews.
Sentiment Score
Summary
The M1 app generally receives overwhelmingly negative feedback, with users frequently reporting issues related to app stability and performance, alongside cumbersome mandatory updates. Many struggle with critical functions such as login and payment processing, and there are numerous complaints about unexpected charges and the difficulty in managing or cancelling subscriptions. Specific to recent versions, users have experienced login failures and lost payment settings following updates or the transition to the 'M1+' app. While some users acknowledge improvements and appreciate features like eSIM support, the overall sentiment points to a frustrating and unreliable user experience.
Common Themes
Everything you need to know about My M1+.
Description
Latest Version
48.0.1
Size
80.6 MB
First Released
May 20, 2020
Everything you need to know about My M1+
The My M1+ app is a personalized application that manages your M1 services. It provides a dashboard for information at a glance and simplifies billing.
The My M1+ app helps users track their usage of data, talktime, SMS, and worldwide roaming to avoid unexpected charges. This information is visible on the dashboard.
Yes, the My M1+ app dashboard displays important billing information. It allows users to view and pay their bills using credit/debit cards directly within the app.
Yes, the My M1+ app provides a quick look into M1's latest offers and deals directly on the dashboard to keep users informed.
Payments made via the My M1+ app with the preferred method have the least processing time (+2hrs). Payments via other methods may take 1 to 2 business days.
Yes, the My M1+ app allows users to manage roaming services. Users can check for active Daily Passports and explore popular destinations for international travel.
The My M1+ app allows management of multiple M1 services including mobile, Fibre Service (e.g., HomePac 1Gbps), and Fixed Voice, all from one application.
Yes, the My M1+ app includes an AI chatbot named Mindy. It helps users sort out queries by addressing various hot topics and popular questions.
The M1 App Terms and Conditions are available at https://www.m1.com.sg/terms-and-conditions/my-m1-app. Users agree to these terms by downloading the application.
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