Easily recharge for family in Pakistan, activate 4G bundles, and manage your account remotely. The essential self-service app for the Pakistani diaspora to stay connected and in control.
Publisher
Category
UtilitiesDownloads
1M+User Rating
Total Ratings
34K+Locales
3Discover the interface used by 1M+ users.
The tools that make this app stand out, trusted by 1M+ users.
Easily top-up your balance or recharge for family members back home in Pakistan using secure online payment methods directly from the app.
Keep your Pakistani SIM active for bank OTPs and essential services by monitoring your data, minutes, and balance expiry in real-time.
Browse and activate the latest 4G data and hybrid bundles before you land, ensuring you are connected the moment you arrive in Pakistan.
Insights from user reviews.
Sentiment Score
Summary
User reviews for the Zong mobile app present a highly polarized experience. While some customers praise the network as "best" and "smooth" with "amazing deals," many others express deep dissatisfaction with network performance, citing "slow network," "poor signal," and frequent connectivity issues, making it "useless" in many areas. The app itself is often described as "buggy," "useless," and prone to freezing, with reports indicating a "new update" contributes to these freezing issues, alongside recurring problems related to billing, unauthorized deductions, and payments not being reflected. Furthermore, several users highlight "pathetic" customer service and a lack of responsiveness to critical problems, overshadowing positive feedback about specific features like balance saving.
Common Themes
Everything you need to know about My-Zong.
Description
Latest Version
5.7.8
Size
120.3 MB
First Released
Sep 4, 2016
Everything you need to know about My-Zong
The My-Zong App allows users to manage their profile, browse and activate bundles, recharge online, get loans, check usage details, and access entertainment services.
Yes, users can create custom bundles using the My-Zong App. This feature allows selection of validity, data, Zong minutes, and off-net minutes.
Users can recharge their account through the My-Zong App by selecting an amount and choosing payment methods like Debit/Credit or Easypaisa. The app supports online recharge.
Yes, the My-Zong App provides detailed usage information. Users can track internet, social media, on-net, and off-net minutes, along with their usage history and current balance.
The My-Zong App supports three languages: English, Urdu, and Chinese. Users can select their preferred language within the application.
Yes, users can get a loan directly through the My-Zong App. This service is available with just a click of a button within the application.
Yes, the My-Zong App offers rewards for new installations. New users receive 200MB daily for 30 days simply by logging into the app each day.
The My-Zong App includes an Entertainment section. This section offers Online TV, Theatre, and Games, providing a variety of options for user engagement.
Users can check their current balance and its expiry date directly within the My-Zong App. This information is readily available in the account management section.
Yes, the My-Zong App allows users to activate a range of bundles specifically designed for MBB devices and Internet SIMs. This functionality is available within the app.
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