My3: Your All-In-One Gateway to Seamless Connectivity and Exclusive Rewards

Summary

This mobile app receives overwhelmingly negative feedback, with numerous users reporting severe difficulties with account access, including pervasive login and registration failures, and persistent issues with password resets. Many crucial functionalities like bill payment and top-ups are frequently reported as non-operational, leading to frustration and, in some cases, financial loss due to lost credit. While a small number of users praise the app for its comprehensive account management capabilities and the helpfulness of the support team, the general sentiment highlights the app's poor performance, unreliability, and a confusing user experience often described as a 'website inside an app'. Furthermore, many users encountered significant problems during the transition to a new app version and after general updates, with UK users specifically noting geo-restrictions preventing app usage.