This page is not an official page of the app or its developer, but an independent editorial publication created for informational and commentary purposes. Unless expressly stated otherwise, neither the app nor its developer is affiliated with, endorsed by, sponsored by, authorized by, or otherwise officially connected with MWM, Apple, Google Play, the app publisher, or the app's developer, and nothing on this page implies that the app was developed using MWM's services. Any trademarks, logos, screenshots, and other content remain the property of their respective owners.
MyAcea Energia
Take full control of your electricity and gas from anywhere in the world. Securely pay bills, track real-time consumption, and simplify Italian administration with our 24/7 digital assistant.
Downloads
181K+User Rating
Total Ratings
200Publisher
Category
UtilitiesLocales
2Latest Version
1.3.1Size
74.9 MBFirst Released
Feb 28, 2022Manage Your Italian Utilities from Anywhere
The MyAcea Energia app bridges the gap between the US and Italy, giving you 24/7 autonomous control over your energy supplies with zero paperwork and no international calls.
Time-Zone Independent Management
Forget calling during Italian business hours. Submit meter readings, track request statuses, and chat with our 24/7 digital assistant Lumi anytime from the US.
Total Consumption Transparency
Monitor your energy trends with clear usage graphs. Stay informed about your Rome or Lazio property's costs even when you are thousands of miles away.
Frequently Asked Questions
Everything you need to know about MyAcea Energia
What is the MyAcea Energia app?
The MyAcea Energia app allows customers with a tax code to manage their electricity and gas supplies. Users can check bills, communicate meter readings, and activate various services conveniently.
How do I access the MyAcea Energia app?
Access the MyAcea Energia app using the same email and password as your MyAcea Energia reserved area. New users can register directly within the app or on the my.acea.it/energia/registrazione website.
Can I manage both electricity and gas supplies with MyAcea Energia?
Yes, the MyAcea Energia app allows users to manage both electricity ("Luce") and gas supplies. This is a core functionality for customers with a tax code.
How can I check my bills using the MyAcea Energia app?
The MyAcea Energia app provides a "Fatture e pagamenti" section to monitor your bills, check their status, and pay overdue ones via credit card.
Does the MyAcea Energia app support online bill payments?
Yes, the MyAcea Energia app allows users to pay due bills online using a credit card directly from the "Fatture e pagamenti" section.
Can I activate web billing (Bolletta web) through MyAcea Energia?
Yes, the MyAcea Energia app enables users to activate the "Bolletta web" service. This delivers bills directly to your email, eliminating paper copies and supporting an ecological choice.
How do I set up direct debit for my bills with MyAcea Energia?
The MyAcea Energia app offers a "Servizio domiciliazione" to activate or modify the direct debit of your bills to your current account. This service is free of charge.
Does MyAcea Energia offer a digital assistant?
Yes, the MyAcea Energia app features "Chatbot Lumi," a 24/7 digital assistant. Lumi provides immediate answers to frequently asked questions about electricity and gas supplies, bills, and Acea Energia services.
How can I monitor my energy consumption with the MyAcea Energia app?
The MyAcea Energia app provides a "Consumi e letture" feature. This allows users to visualize consumption trends and consult the historical meter readings for their electricity and gas supplies.
Can I communicate my meter reading via the MyAcea Energia app?
Yes, the MyAcea Energia app allows users to communicate their self-readings ("autolettura") for electricity and gas supplies. This feature is available within the consumption monitoring section.
Can I track the status of my requests in MyAcea Energia?
Yes, the MyAcea Energia app includes a feature for "Richiesta nuove operazioni e monitoraggio avanzamento." Users can track the status of requests, such as changing power or voltage, or paying an estimate.
The following screenshots and description are sourced directly from the app's official store listing and are the property of the app developer.
App Store
Screenshots
MyAcea Energia app dashboard on a smartphone showing utility details and consumption data
Smartphone screen displaying the MyAcea Energia app for managing electricity and gas supplies.
A mobile app screenshot showing the Lumi chatbot interface for MyAcea Energia customer support
Monitoring electricity and gas consumption in the MyAcea Energia app with monthly charts
MyAcea Energia app interface showing digital bill payment status and an overdue energy bill in Euros
MyAcea Energia mobile app interface for activating the Bolletta Web paperless billing service with ecological icons.
Direct debit activation screen in the MyAcea Energia app for managing utility payments
A mobile interface for the MyAcea Energia app showing steps to manage service requests, review quotes, and complete payments.
Description
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This page is not an official page of the app or its developer, but an independent editorial publication created for informational and commentary purposes. Unless expressly stated otherwise, neither the app nor its developer is affiliated with, endorsed by, sponsored by, authorized by, or otherwise officially connected with MWM, Apple, Google Play, the app publisher, or the app's developer, and nothing on this page implies that the app was developed using MWM's services. Any trademarks, logos, screenshots, and other content remain the property of their respective owners.