myHelsana: Your Health Insurance, Completely Digital

The myHelsana app is for digitally managing all health insurance matters, including questions, invoices, and contact details. It serves as a digital folder for your insurance.

Yes, the myHelsana app provides access to your digital insurance card. You can also add it to your Apple Wallet for convenient access during emergencies.

The myHelsana app enables you to scan, send, and view invoices digitally. You can also track outstanding invoices and review your claims history within the app.

Yes, you can quickly change your address, accident coverage, or annual deductible using the myHelsana app. It also allows instant management of your payment data.

Yes, your data is secure with myHelsana. The app uses encrypted communication to ensure the protection of your personal and insurance information at all times.

To use the myHelsana app, a myHelsana account is required. Further information regarding account creation is available on the official myHelsana website.

Yes, the myHelsana app allows you to keep track of your deductible and excess amounts. It also provides access to your benefit statements and policies.

The myHelsana app facilitates direct communication with Helsana's support team. You can use the in-app channel to address any questions you may have.

Yes, the myHelsana app features a quick search function. It helps you locate doctors, therapists, or Helsana-recognised fitness centres nearby.