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Nilex Service Platform

Name: Nilex Service Platform
Availability: InStock
Rating: 1 (1 reviews)

Empower your field technicians with the tools to create, track, and resolve helpdesk cases anywhere. Featuring built-in Google Maps integration and advanced filtering, Nilex transforms your smartphone into a high-performance workstation.

Key Figures

Downloads

User Rating

1.0/5

Total Ratings

Publisher

Nilex AB

Efficiency Without Borders

Designed for the mobile technician, Nilex Service Platform removes the administrative friction of field work by putting real-time ticket management in your hands.

Desktop-Free Operations

Register new cases and handle helpdesk tickets on the go. Your mobile device is now a fully functional workstation that travels with you.

Visual Route Optimization

See your workload plotted on Google Maps. Prioritize tasks based on location to minimize travel time and maximize your daily output.

The following screenshots and description are sourced directly from the app's official store listing and are the property of the app developer.

App Store

Screenshots

Nilex Service Platform - Nilex Service Platform mobile app domain entry screen with a submit button — Nilex Service Platform mobile app domain entry screen with a submit button

Nilex Service Platform - Side navigation menu of the Nilex Service Platform mobile app featuring Home Tickets and CMDB sections — Side navigation menu of the Nilex Service Platform mobile app featuring Home Tickets and CMDB sections

Nilex Service Platform mobile app user profile page showing technician contact information and organization details.

Nilex Service Platform - Nilex Service Platform mobile app showing a detailed IT support ticket view with requester and category information — Nilex Service Platform mobile app showing a detailed IT support ticket view with requester and category information

Description

Nilex Mobile is application for real-time handling of helpdesk tickets by a mobile unit. It makes the helpdesk functions available for those who are on the move. By using this application, you don’t need to have access to your computer in order to get cases or to register new ones. You can create new tickets, search and browse for existing tickets on grid view and Google maps view, and there are many filtering criteria for ease of reference.