OptumRx

OptumRx

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OptumRx: Simplify Your Pharmacy Experience and Save More

Skip the pharmacy trips with convenient home delivery, compare drug prices instantly, and manage your family's prescriptions with ease on any device.

Publisher

Optum Inc

Category

Medical

Downloads

1M+

User Rating

4.7/5

Total Ratings

146K+

Locales

1

Pharmacy at Your Fingertips

Discover the interface used by 1M+ users.

OptumRx mobile app screen for managing medications and finding the lowest prices

OptumRx mobile app screen for managing medications and finding the lowest prices

OptumRx app interface showing drug price comparisons between home delivery and retail pharmacies

OptumRx app interface showing drug price comparisons between home delivery and retail pharmacies

OptumRx mobile app screen promoting convenient home delivery for prescription medications with benefits like saving time and money

OptumRx mobile app screen promoting convenient home delivery for prescription medications with benefits like saving time and money

OptumRx mobile app interface displaying a list of active medications with auto refill status and pricing details

OptumRx mobile app interface displaying a list of active medications with auto refill status and pricing details

OptumRx mobile app screen displaying current order status tracker and estimated prescription delivery date

OptumRx mobile app screen displaying current order status tracker and estimated prescription delivery date

A mobile interface for the OptumRx app showing how to schedule and manage automatic prescription refills using a calendar

A mobile interface for the OptumRx app showing how to schedule and manage automatic prescription refills using a calendar

Digital pharmacy member ID card display in the OptumRx app showing plan details and deductibles

Digital pharmacy member ID card display in the OptumRx app showing plan details and deductibles

Take Control of Your Pharmacy Benefits

The tools that make this app stand out, trusted by 1M+ users.

💰

Find the Lowest Prices

Compare drug costs instantly and find the most affordable options covered by your specific health plan.

📦

Convenient Home Delivery

Get your medications delivered straight to your door with easy refills, order tracking, and automatic shipping.

📱

Your Digital ID & Cabinet

Access your member ID card and track your entire medication history on any device, whether you're at home or at the doctor.

Review Analysis

Insights from user reviews.

Sentiment Score

19%
Negative

Summary

The Optum app receives predominantly negative feedback, with critical issues reported across core functionalities. Users frequently encounter problems with prescription refills, particularly for family members, alongside persistent login difficulties including frequent password resets and unreliable biometric authentication. Many reviews highlight significant bugs such as slow performance, blank screens, inaccurate order tracking, and features breaking after recent updates. Despite these widespread frustrations, some users have acknowledged positive changes like improved app responsiveness, an aesthetically streamlined design, and new options for managing communication preferences, although these improvements are often overshadowed by fundamental usability failures.

Common Themes

Prescription Management(3)
App Updates(1)
Communication Management(1)
Performance Improvements(1)
User Interface(1)
Pill Reminder(1)

About the app

Everything you need to know about OptumRx.

Description

The OptumRx mobile app helps members manage pharmacy benefits without walking into a pharmacy. Compare drug prices, view all your medications, and transfer eligible medications to home delivery. Users can also refill their home delivery prescriptions, check order status, set up automatic refills, and more. Other features include: • View member ID card • Resolve home delivery order holds • Manage account information Search, compare and save. With our easy-to-use tools, you'll get the info you need to find the right drug and pricing options for you. Send medications right to your home. You may be eligible for the convenience of Home Delivery, avoiding trips to the pharmacy to pick up your medications. Manage your Medicine Cabinet anywhere. Easily manage your medications and orders on any device- whether at home or on the go. Our Promises There are some things in life we depend on. Medication is often one of them. We promise to deliver simple ways to get the medication you need. • Affordability We help you find the medications you need at the lowest price available to you. • Accessibility Everything we do centers on getting you the medication you need, when you need it, your way. • Advocacy We'll be here to guide you any time you need us with compassionate care and a simple experience.

Latest Version

4.51.2

Size

80.1 MB

First Released

Jan 28, 2015

Ready to Simplify Your Pharmacy Experience?

Join over 1 million members who save time and money by managing prescriptions from anywhere. Download OptumRx today for home delivery, price comparisons, and total peace of mind.

Download on App Store
FAQ

Frequently Asked Questions

Everything you need to know about OptumRx

What is the OptumRx mobile app?

The OptumRx mobile app helps members manage their pharmacy benefits. Users can compare drug prices, view medications, transfer eligible medications for home delivery, and manage refills and order status.

Can I compare drug prices using the OptumRx app?

Yes, the OptumRx app allows users to compare drug prices to find the lowest cost options. This feature helps members manage affordability for their medications.

How can I view my medications in the OptumRx app?

The OptumRx app provides a consolidated view of all your medications. Users can access their active and archived prescriptions directly within the "Medications" section of the app.

Does OptumRx offer home delivery for prescriptions?

Yes, the OptumRx app enables users to transfer eligible medications to home delivery. This service offers convenience, potentially saving time and money by avoiding pharmacy trips.

How do I check the status of my home delivery orders with OptumRx?

The OptumRx app allows users to check the status of their home delivery orders. This includes tracking stages like "Received by us," "Order processing," "Shipped," and "Delivered."

Can I manage automatic refills in the OptumRx app?

Yes, the OptumRx app supports managing auto-refill prescriptions. Users can set up and adjust automatic refills directly within the app to ensure continuous medication supply.

How do I access my member ID card using the OptumRx app?

The OptumRx app allows members to view their ID card digitally. This feature provides access to member ID, plan, BIN, and PCN information directly from the app.

What are the benefits of OptumRx home delivery?

OptumRx home delivery offers convenience, saves time, and provides a secure way to receive medications. It delivers a 3-month supply, potentially reducing costs and pharmacy visits.

Does the OptumRx app help find affordable medications?

Yes, the OptumRx app helps users find medications at the lowest available price. It allows comparing prices across different providers and home delivery options to ensure affordability.

Can I manage my account information within the OptumRx app?

Yes, the OptumRx app allows users to manage their account information. This feature helps members keep their personal details and preferences updated within the application.

App information, icons, screenshots, and descriptions displayed on this page are sourced from the Apple App Store and are the property of their respective developers. Download estimates and rankings are based on MWM's proprietary models and may not reflect actual figures. This page is provided for informational and analytical purposes only.

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