Skip the pharmacy trips with convenient home delivery, compare drug prices instantly, and manage your family's prescriptions with ease on any device.
Publisher
Category
MedicalDownloads
1M+User Rating
Total Ratings
146K+Locales
1Discover the interface used by 1M+ users.
The tools that make this app stand out, trusted by 1M+ users.
Compare drug costs instantly and find the most affordable options covered by your specific health plan.
Get your medications delivered straight to your door with easy refills, order tracking, and automatic shipping.
Access your member ID card and track your entire medication history on any device, whether you're at home or at the doctor.
Insights from user reviews.
Sentiment Score
Summary
The Optum app receives predominantly negative feedback, with critical issues reported across core functionalities. Users frequently encounter problems with prescription refills, particularly for family members, alongside persistent login difficulties including frequent password resets and unreliable biometric authentication. Many reviews highlight significant bugs such as slow performance, blank screens, inaccurate order tracking, and features breaking after recent updates. Despite these widespread frustrations, some users have acknowledged positive changes like improved app responsiveness, an aesthetically streamlined design, and new options for managing communication preferences, although these improvements are often overshadowed by fundamental usability failures.
Common Themes
Everything you need to know about OptumRx.
Description
Latest Version
4.51.2
Size
80.1 MB
First Released
Jan 28, 2015
Everything you need to know about OptumRx
The OptumRx mobile app helps members manage their pharmacy benefits. Users can compare drug prices, view medications, transfer eligible medications for home delivery, and manage refills and order status.
Yes, the OptumRx app allows users to compare drug prices to find the lowest cost options. This feature helps members manage affordability for their medications.
The OptumRx app provides a consolidated view of all your medications. Users can access their active and archived prescriptions directly within the "Medications" section of the app.
Yes, the OptumRx app enables users to transfer eligible medications to home delivery. This service offers convenience, potentially saving time and money by avoiding pharmacy trips.
The OptumRx app allows users to check the status of their home delivery orders. This includes tracking stages like "Received by us," "Order processing," "Shipped," and "Delivered."
Yes, the OptumRx app supports managing auto-refill prescriptions. Users can set up and adjust automatic refills directly within the app to ensure continuous medication supply.
The OptumRx app allows members to view their ID card digitally. This feature provides access to member ID, plan, BIN, and PCN information directly from the app.
OptumRx home delivery offers convenience, saves time, and provides a secure way to receive medications. It delivers a 3-month supply, potentially reducing costs and pharmacy visits.
Yes, the OptumRx app helps users find medications at the lowest available price. It allows comparing prices across different providers and home delivery options to ensure affordability.
Yes, the OptumRx app allows users to manage their account information. This feature helps members keep their personal details and preferences updated within the application.
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