The ultimate travel hack for your Spanish adventure. Book 100% digital tickets in seconds to connect Madrid, Barcelona, and beyond with high-speed comfort that's easy on your wallet and the planet.
Publisher
Category
TravelDownloads
906K+User Rating
Total Ratings
400Locales
3Discover the interface used by 906K+ users.
The tools that make this app stand out, trusted by 906K+ users.
Zip between Madrid and Barcelona in under 3 hours for the price of a tapas dinner—it’s the ultimate travel hack.
Forget physical kiosks. Manage your trip, get live notifications, and access tickets offline directly from your phone.
Upgrade to XL seats and add extra luggage for a first-class experience without the high-end price tag.
Insights from user reviews.
Sentiment Score
Summary
The mobile app largely receives negative feedback due to pervasive technical issues. Users frequently report problems with app stability, including crashes, slow loading times, and failures to open, alongside widespread login difficulties where users are constantly logged out or cannot access their accounts, especially after recent updates. The ticket booking process is also heavily criticized, with users unable to view schedules, complete purchases, or integrate tickets with Apple Wallet. Despite a few positive mentions regarding competitive pricing and responsive customer service for specific issues like delays, the app's overall user experience is severely hindered by these persistent functional problems.
Common Themes
Everything you need to know about OUIGO Spain.
Description
Latest Version
2.16.0
Size
52.7 MB
First Released
Dec 9, 2020
Everything you need to know about OUIGO Spain
OUIGO Spain is a travel app that offers low-cost, high-speed train tickets connecting major cities across Spain. It provides a digital, easy, and fast booking experience.
Yes, OUIGO Spain connects main cities in Spain by high-speed train. The app facilitates booking these express routes with competitive pricing.
OUIGO Spain connects major Spanish cities including Madrid, Barcelona, Valencia, Alicante, Seville, Malaga, Tarragona, Zaragoza, Valladolid, Segovia, Cuenca, Albacete, and Elche.
Yes, the OUIGO app allows users to personalize their trips by choosing their seat preference, such as sky, ground, window, aisle, or XL seats.
Yes, OUIGO Spain offers additional services like extra luggage, OUIGO PLUS, and OUIGO FLEX to enhance your travel experience. These options are customizable within the app.
Users can manage their OUIGO reservations directly from the app. It provides options for stress-free changes and booking management from anywhere with a few clicks.
Yes, OUIGO Spain is 100% digital. Users can save their tickets directly within the app or download them for offline viewing.
Yes, OUIGO Spain promotes sustainability. Traveling with OUIGO emits less CO2 compared to flying, making it an eco-friendly choice for passengers.
Yes, OUIGO offers special prices for children. The app is designed to cater to families, ensuring kids also enjoy affordable travel fares.
Yes, the OUIGO app allows users to include pets when searching for train tickets. The booking interface includes an option for "Pets."
Yes, the OUIGO app displays ticket prices directly on the calendar interface when selecting dates for an outbound journey, helping users find the best rates.
OUIGO PLUS is an additional service. It includes priority XL seat assignment, XL seats, hand luggage, additional or XL luggage, and access to premium entertainment.
OUIGO FLEX is an optional service costing +7€ per passenger. It provides unlimited train changes up to 30 minutes before departure time, offering booking flexibility.
Yes, OUIGO Spain provides exclusive offers only accessible through the app. Users receive notifications about promotions not available elsewhere.
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