ParkMate (NZ)

ParkMate (NZ)

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Logo of ParkMate (NZ)

ParkMate (NZ): The Smartest Way to Find and Pay for Parking

Join over 500,000 drivers across New Zealand. Navigate 400+ car parks, enjoy ticketless convenience, and pay only for the minutes you use with our contactless Start-Stop technology.

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Publisher

Advam Pty Ltd

Category

Travel

Downloads

514K+

User Rating

4.4/5

Total Ratings

12K+

Locales

1

A Glimpse Inside

Discover the interface used by 514K+ users.

The home screen of the ParkMate mobile app on a smartphone displaying parking options and search features

The home screen of the ParkMate mobile app on a smartphone displaying parking options and search features

A mobile app screen showing a map of Auckland with available car park locations and prices.

A mobile app screen showing a map of Auckland with available car park locations and prices.

ParkMate app screen showing the option to select casual or all day parking products for a specific location.

ParkMate app screen showing the option to select casual or all day parking products for a specific location.

ParkMate app interface showing a confirmation popup to start a parking session with one tap.

ParkMate app interface showing a confirmation popup to start a parking session with one tap.

ParkMate NZ app interface showing how to save favorite car parks and parking products.

ParkMate NZ app interface showing how to save favorite car parks and parking products.

ParkMate NZ app interface showing the Park Again feature and favorite parking locations

ParkMate NZ app interface showing the Park Again feature and favorite parking locations

Parking Perfected

The tools that make this app stand out, trusted by 514K+ users.

⏱️

Start-Stop Precision

Eliminate the guesswork and the 'time tax.' Pay only for the exact minutes you use with our intuitive Start-Stop session timer.

📱

100% Ticketless Experience

Go completely digital. No dashboard tickets, no physical meters, and no coins—just a seamless, contactless parking experience.

Three-Touch Favourites

Streamline your daily routine. Save your most-used spots to start your parking session in seconds, keeping you on schedule.

Review Analysis

Insights from user reviews.

Sentiment Score

28%
Negative

Summary

This mobile parking app is largely met with negative feedback, highlighted by persistent issues with its onboarding and account management, where users struggle with verification codes, linked phone numbers, and slow setup processes. A significant number of complaints revolve around billing inaccuracies and overcharging, with the app frequently charging for parking durations beyond what was intended or agreed upon, and a lack of responsive customer support to address these financial discrepancies. While some users appreciate the improved map view for finding parking locations, the overall user experience suffers from a non-intuitive interface, performance glitches, and a clear absence of user-friendly features such as flexible payment options and effective parking reminders. The frequent mention of "new update" or "new platform" also suggests that recent changes have not resolved these core problems and, in some cases, introduced new usability challenges.

Common Themes

Onboarding and Setup(14)
User Interface and Missing Features(13)
Billing and Overcharging(10)
App Performance and Stability(8)
Map and Navigation Features(5)
Vehicle Management(5)
Customer Support and Policies(3)

About the app

Everything you need to know about ParkMate (NZ).

Description

Do more with ParkMate Parking woes? Say no more. ParkMate is here to help you find a car park, get directions, and pay for your parking, every time you need to park. Choose from over 400 car parks across New Zealand. How ParkMate helps you: · Convenient – search for car parks close to your destination to save time. · Cost effective – no need to guess your time, simply use the Start-Stop option when you park and end your Active session when you are finished. You can also Extend your session from the app if you’re using a prepaid option. · Reminders – set up reminders to notify you that you have a session running or if it’s about to expire. · Favourites – if you park in the same car park often, you can set up a specific car park or session as a favourite and start a parking session each day with only three touches. · Bundles and Promotions – save on parking all over New Zealand with promo codes and bundle purchases. · Ticketless - no need to display anything on your dashboard. It’s all monitored digitally. · Transaction history – keep track of when and where you have parked and get receipts resent through the Transaction History section in the main menu. · Contactless – to help keep you safe. ParkMate also caters to businesses: · Fleet Parking – we provide a simple, centralised platform to manage your fleets parking needs · Staff Parking - we can set your car park up for only your staff to use, pre-book and view occupancy before they arrive. · Customer Parking - providing parking for your customers is a breeze with ParkMate’s Customer parking solutions · Marketing - you can take advantage of our marketing tools and have customised messaging to your users via EDM, splash screens, push notifications or text. ParkMate. Do more. Visit www.parkmate.co.nz for more information.

Latest Version

2.16.1

Size

38.8 MB

First Released

Jul 23, 2018

Ready to Park Smarter and Do More?

Join over 514,000 Kiwis who have eliminated parking stress. Download ParkMate today for a contactless, ticketless, and cost-effective way to park at 400+ locations across New Zealand.

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FAQ

Frequently Asked Questions

Everything you need to know about ParkMate (NZ)

What is ParkMate (NZ) and what does it do?

ParkMate (NZ) is a mobile app enabling users to find car parks, get directions, and pay for parking throughout New Zealand. It helps manage parking sessions efficiently.

Where can I use the ParkMate app to find parking?

Yes, ParkMate is available nationwide across New Zealand. The app provides access to over 400 car parks in various locations.

How does the ParkMate app help users save on parking costs?

ParkMate offers a 'Start-Stop' option for precise billing, bundles, and promotions. Users can also extend prepaid sessions directly from the app to manage costs.

Can users set up parking session reminders within the ParkMate app?

Yes, ParkMate allows users to set reminders. These notifications alert users when a parking session is running or nearing expiration, preventing overstays.

Does ParkMate (NZ) offer solutions for businesses and organizations?

Yes, ParkMate offers specialized solutions for businesses, including Fleet Parking, Staff Parking, and Customer Parking. It provides a centralized platform for managing commercial parking needs.

How can I quickly start a parking session using the ParkMate app?

Users can quickly start a parking session by saving favorites for specific car parks or sessions. The 'Park Again' feature allows restarting previous sessions in just three taps.

Does ParkMate (NZ) apply any transaction fees to parking payments?

Yes, ParkMate (NZ) applies a transaction fee to parking payments. For example, a $0.50 transaction fee is shown during the confirmation process.

Can users access transaction history and receive receipts through the ParkMate app?

Yes, ParkMate includes a Transaction History section. Users can view past parking activities and request that receipts be resent directly from the app.

Is parking with the ParkMate app ticketless and digitally monitored?

Yes, ParkMate provides ticketless parking. Users do not need to display physical tickets, as all parking sessions are digitally monitored through the app for convenience.

App information, icons, screenshots, and descriptions displayed on this page are sourced from the Apple App Store and are the property of their respective developers. Download estimates and rankings are based on MWM's proprietary models and may not reflect actual figures. This page is provided for informational and analytical purposes only.

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