平安好医生全球版

平安好医生全球版

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Logo of 平安好医生全球版

平安好医生全球版: Your 24/7 Bridge to Professional Medical Care

Empowering the global Chinese community with 60-second response times, expert TCM advice, and a one-stop health platform to care for yourself and your loved ones back home.

Download on App Store

Publisher

Ping An Health Cloud Company Limited

Category

Medical

Downloads

8M+

User Rating

4.0/5

Total Ratings

21K+

Locales

2

Healthcare at a Glance

Discover the interface used by 8M+ users.

Screenshot of the Ping An Good Doctor app homepage featuring an AI search bar and healthcare service icons

Screenshot of the Ping An Good Doctor app homepage featuring an AI search bar and healthcare service icons

Ping An Good Doctor app screen showing 24/7 one-on-one family doctor service and health consultation features.

Ping An Good Doctor app screen showing 24/7 one-on-one family doctor service and health consultation features.

Ping An Good Doctor app health mall screen featuring medical products, pharmacy services, and daily check-in rewards.

Ping An Good Doctor app health mall screen featuring medical products, pharmacy services, and daily check-in rewards.

Ping An Good Doctor app interface showing the medicine delivery service with a one hour arrival guarantee and pharmacy listings

Ping An Good Doctor app interface showing the medicine delivery service with a one hour arrival guarantee and pharmacy listings

Comprehensive Healthcare Without Borders

The tools that make this app stand out, trusted by 8M+ users.

👨‍⚕️

24/7 Instant Doctor Access

Skip the long wait times of the US medical system. Connect with professional doctors in under 60 seconds for 1-on-1 consultations, anytime and anywhere.

🌿

Bilingual & Cultural Expertise

Communicate complex symptoms naturally in Chinese and access a unique blend of Western clinical medicine and Traditional Chinese Medicine (TCM) specialists.

🌎

Cross-Border Family Care

Manage your family's health back home in China. Easily book check-ups, purchase insurance, and coordinate pharmacy needs for your loved ones from the USA.

Review Analysis

Insights from user reviews.

Sentiment Score

27%
Negative

Summary

The app is met with overwhelmingly negative feedback, primarily due to serious concerns regarding its medical services, such as alleged misdiagnosis and doctors seemingly prioritizing sales over patient care. Users frequently experience significant app performance issues, including crashes, freezing, and slow loading times, often worsened by updates; a specific bug on iOS 7p related to screen rotation and ads was also noted. Additionally, many report fraudulent promotional activities where promised rewards are not honored. Customer service is consistently criticized for being unresponsive and unhelpful, especially concerning complex refund and delivery problems.

Common Themes

Promotions & Rewards(12)
Customer Support(9)
App Performance(8)
Medical Consultation Quality(7)
Shopping & Delivery(6)
User Interface(5)

About the app

Everything you need to know about 平安好医生全球版.

Description

【平安好医生App】为您提供专业医疗及健康服务,掌上医生随时问! 专业医生全面服务-提供专业的医疗及健康服务、快速链接优质就医挂号协助资源,提供名医导航服务 会员专属签约医生-1对1签约您的家庭医生、7*24小时服务,更有特色中医问诊服务 【专业医疗服务】 专科问诊――汇聚全国三甲背景名医,覆盖37个科室,7*24h全天候线上问诊服务,提供三甲背景专家线上坐诊,60s快速接诊,守护您及家人健康。 家庭医生——自聘全职医生团队,平均年资10年+,拥有丰富临床经验。提供7*24小时一对一服务,企微医生随时在线,图文问诊、健康咨询、体检报告解读以及就医服务推荐等一站式服务。 健康体检——健康体检套餐种类齐全,随时随地预约,满足用户全方位检前、检中、检后健康管理一站式服务。 AI医生——提供药品识别、医典自查等服务,随时随地问一问,为您实现优健康的生活目标! 【一站式购药体验】 在线购药――中药、西药、常用药、专科药一应俱全,专业药师实时提供用户用药咨询,省心、又省钱 健康商城――涵盖医药、保健、器械、美妆、母婴等近100万款优质健康商品 ,帮用户一站式购健康 闪电购药――全国150+城市支持1小时闪电送药服务。更有b2c药品支持全国极速发货 备注:以上数据统计时间截至2025年11月 【健康保险】 中国平安旗下保险代理,海量产品线上投保,就医、理赔全流程服务,百万医疗险,一站配置全家保障,让您和您的家人生活无忧。 【HealthKit】 平安好医生App已接入HealthKit,您授权同意后会获取“Apple健康”数据,包括:步数、睡眠、体重、心率。我们将通过多种图表方便您管理身体的健康状态。为您提供针对性健康管理建议。 注意事项: 1. 本 App会通过HealthKit读取你手机上的健康数据,包括:步数、睡眠、体重、心率,并利用这些数据分析出您的心率在各种场景下的趋势。 2. 本 App的图表、数据等仅用于心率数据参考。它无法给您专业的健康建议,更不能替代专业医生和仪器。如果您觉得自己的健康存在问题,请务必咨询专业医生。 【联系我们】 如您在使用平安好医生App过程中有任何问题,可打开平安好医生APP,点击右下角【我的】-页面右上角【客服】进行咨询反馈,我们会即刻跟进您的问题。 官方网址:https://www.jk.cn/ 联系邮箱:ml_180105245@pingan.com.cn

Latest Version

9.30.0

Size

261.5 MB

First Released

Feb 27, 2015

Your Professional Family Doctor, Just 60 Seconds Away

Join 8 million+ users worldwide. Access 24/7 expert consultations, Traditional Chinese Medicine wisdom, and seamless health management for your family, all in your native language.

Download on App Store
FAQ

Frequently Asked Questions

Everything you need to know about 平安好医生全球版

What medical services does 平安好医生App provide?

平安好医生App offers professional medical services including specialized doctor consultations, family doctor services, health check-ups, and AI doctor functions for drug identification and medical encyclopedia self-checks.

Does 平安好医生App offer 24/7 doctor consultations?

Yes, 平安好医生App provides 7*24-hour online consultation services with specialized doctors and 7*24-hour one-on-one services from contracted family doctors.

Can I purchase medicine through 平安好医生App?

Yes, 平安好医生App offers an online pharmacy where users can purchase Chinese, Western, common, and specialized drugs. Professional pharmacists provide medication consultation.

Does 平安好医生App offer fast drug delivery?

Yes, 平安好医生App provides 1-hour flash drug delivery service in over 150 cities nationwide. B2C drugs also support nationwide express shipping.

What kind of health products are available in the 平安好医生App Health Mall?

The 平安好医生App Health Mall features nearly 1 million quality health products. These include medicine, health care, medical equipment, beauty products, and mother and baby items.

Does 平安好医生App integrate with Apple HealthKit?

Yes, 平安好医生App integrates with HealthKit. Upon user authorization, it retrieves Apple Health data such as steps, sleep, weight, and heart rate for health management.

How does 平安好医生App use my HealthKit data?

平安好医生App reads health data like steps, sleep, weight, and heart rate from HealthKit. It uses this data to analyze heart rate trends and manage body health through various charts.

Can I get health insurance through 平安好医生App?

Yes, 平安好医生App allows users to purchase health insurance products online. It is an insurance agent under China Ping An, offering services for medical treatment and claims.

What is the average experience of doctors on 平安好医生App?

The full-time doctor team for family doctor services on 平安好医生App has an average of over 10 years of clinical experience, ensuring professional consultation.

Does 平安好医生App offer traditional Chinese medicine services?

Yes, 平安好医生App includes special traditional Chinese medicine (TCM) consultation services as part of its member exclusive signed family doctor offering.

App information, icons, screenshots, and descriptions displayed on this page are sourced from the Apple App Store and are the property of their respective developers. Download estimates and rankings are based on MWM's proprietary models and may not reflect actual figures. This page is provided for informational and analytical purposes only.

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