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PosteID

No more lines. The app proves to be an unflinching digital gatekeeper, granting instant access to essential services.

Key Figures

Downloads

10M+

User Rating

4.7/5

Total Ratings

1.9M

Publisher

Poste Italiane S.p.A

An analytical overview of the application's core functionalities designed for secure and convenient access to Italian Public Administration and private online services.

PosteID: Key Features for Digital Identity Management

Biometric Authentication (Touch ID/Face ID)

The app supports rapid and secure access to services using fingerprint or facial recognition, offering a modern and convenient alternative to entering a traditional PosteID code.

QR Code-based Password-Free Access

It allows users to authorize login requests to online services quickly and securely by scanning a QR Code displayed on the service's login page, simplifying the authentication process.

SPID Level 3 Access Support

This tool enables users to access services requiring the highest level of SPID security (SPID 3) by using a dedicated SPID 3 PIN, ensuring compliance with stringent security protocols for sensitive online interactions.

NFC-based Electronic Document Registration

The app provides a convenient method for users to register their digital identity (SPID) online by scanning an electronic identity card (CIE) or passport with an NFC-enabled device, eliminating the need to visit a post office.

Online Registration via Bank Transfer

This tool offers an alternative online identification process, allowing users to complete their SPID registration by making a bank transfer from an Italian account in their name, avoiding physical visits.

Offline PIN Generator Functionality

It provides the capability to generate temporary, one-time PINs within the app, even when offline, which can then be used to access online services, adding flexibility and reliability to authentication.

FAQ

Frequently Asked Questions

Everything you need to know about PosteID

How can I register for PosteID using an electronic document?

Yes, you can register for PosteID online using an electronic Identity Card (CIE) or Passport. This process requires a mobile device enabled with NFC reading capabilities.

Does the PosteID app support Face ID or Touch ID for access?

Yes, the PosteID app supports Face ID and Touch ID. You can quickly authorize access requests using fingerprint or facial recognition as an alternative to the PosteID code.

How do I use a QR Code to log in with PosteID?

To log in with PosteID using a QR Code, you authorize access requests by scanning the QR Code displayed on the service's login page directly through the app.

Can PosteID generate temporary PINs offline?

Yes, the PosteID app can generate temporary PINs. You can use these generated PINs to access services, even if your device is offline at the time of PIN generation.

What languages are supported by the PosteID app?

The PosteID app's functionalities and customer support are exclusively available in Italian. There are no other language options provided for the app or its assistance.

Where do I get the SPID 3 PIN for PosteID?

You obtain the SPID 3 PIN for PosteID by connecting to your personal area on posteid.poste.it. This PIN is necessary for authorizing access to services requiring SPID 3 security level.

What is PosteID?

PosteID is the official Poste Italiane app. It serves as a new digital identity solution, enabling access to Public Administration and private services integrated with the Digital Identity Public System (SPID).

The following screenshots and description are sourced directly from the app's official store listing and are the property of the app developer.

App Store

Screenshots

Description

PosteID è l’App ufficiale di Poste Italiane per la nuova identità digitale che consente di accedere ai servizi della Pubblica Amministrazione e dei privati convenzionati con il Sistema Pubblico d’Identità Digitale (SPID). REGISTRAZIONE CON DOCUMENTO ELETTRONICO Se sei in possesso di un documento elettronico - Carta d’Identità (CIE) o Passaporto - puoi utilizzare l’App PosteID per effettuare la tua identificazione online, senza recarti in ufficio postale. Per utilizzare questa funzionalità devi avere un dispositivo mobile abilitato alla lettura NFC. REGISTRAZIONE CON BONIFICO In alternativa, puoi utilizzare l’App PosteID per effettuare la tua identificazione online e poi completare la richiesta effettuando un bonifico da un conto italiano a te intestato o cointestato. ACCESSO SENZA PASSWORD MEDIANTE QR CODE Puoi autorizzare le richieste di accesso attraverso il QR Code riportato sulla pagina di login del servizio. ACCESSO CON TOUCH ID o FACE ID Puoi autorizzare velocemente gli accessi con l’impronta digitale o facciale in alternativa al codice PosteID. ACCESSO CON LIVELLO SPID 3 Per autorizzare gli accessi ai servizi che richiedono SPID 3, devi essere in possesso del PIN SPID 3. Per ottenerlo, collegati alla tua area personale su posteid.poste.it UTILIZZA L’APP COME UN GENERATORE DI PIN Puoi accedere ai servizi anche con un PIN temporaneo generato in App, anche se questa è off-line. Una volta che avrai generato il PIN, questo andrà inserito sulla pagina di login del servizio, dopo aver inserito il tuo nome utente e la password. Consulta su https://www.poste.it/dichiarazione-accessibilita.html le dichiarazioni di accessibilità. Nota: le funzionalità dell’App e l’assistenza sono disponibili esclusivamente in lingua italiana al numero +39 06.977.977.77 PosteID is the official Poste Italiane app for the new digital ID that lets you access online the services of the Public Administration and authorised Private Bodies with the Digital Identity Public System (SPID). REGISTRATION WITH ELECTRONIC DOCUMENT If you already have an electronic document - Identity Card (CIE) or Passport - you can use the PosteID App for online identification, without going to the post office. A mobile device enabled for NFC reading is required to use this feature. REGISTRATION WITH BANK TRANSFER As an alternative, you can use the PosteID App for online identification and then you can complete the request with a bank transfer from a your italian account (also joint name account). PASSWORD-FREE ACCESS VIA QR CODE You can authorise requests to access via QR Code on the service login page. ACCESS VIA TOUCH ID or FACE ID You can authorise access quickly via fingerprint or face recognition as an alternative to the PosteID code. ACCESS VIA SPID 3 LEVEL SPID 3 PIN is required to authorise requests to access the services that requires SPID 3 security level. To get it, connect to your personal area on posteid.poste.it USE THE APP LIKE A PIN GENERATOR You can also access to the services with a temporary PIN generated in the App, even if this is off-line. Once you’ve generated the PIN, it will be entered on the login page of the service after having entered your username and password. Consult the accessibility statements on https://www.poste.it/dichiarazione-accessibilita.html Note: the app’s functions and support are available in Italian only. If you need to contact customer service, call us on +39 06.977.977.77