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Protection 360™

Name: Protection 360™
Availability: InStock
Rating: 4.55 (51000 reviews)

From cracked screens to setup help, get instant access to 24/7 live tech support and effortless claim filing to keep your T-Mobile devices running smoothly.

Key Figures

Downloads

1M+

User Rating

4.5/5

Total Ratings

51K+

Publisher

T-Mobile USA, Inc.

Your Personal Tech Safety Net

Experience total peace of mind with 24/7 expert assistance and streamlined device protection designed for your busy lifestyle.

24/7 Personal Tech Concierge

Skip the wait with instant access to live experts who can solve any connectivity or setup issue for all your connected devices.

Stress-Free Digital Claims

Whether it’s a cracked screen or a liquid spill, file your claim in seconds and get back online without the typical insurance headache.

The following screenshots and description are sourced directly from the app's official store listing and are the property of the app developer.

App Store

Screenshots

Protection 360™ - Protection 360 app dashboard with options for device help file a claim and plan details — Protection 360 app dashboard with options for device help file a claim and plan details

Protection 360™ - Interface of Protection 360 app displaying device coverage options for accidental damage and loss protection — Interface of Protection 360 app displaying device coverage options for accidental damage and loss protection

Protection 360™ - Interface of the Protection 360 app showing a curated collection of lifestyle and self-help articles for smartphone users. — Interface of the Protection 360 app showing a curated collection of lifestyle and self-help articles for smartphone users.

Protection 360™ - Tech support screen in the Protection 360 app with options for call, chat, and scheduled help sessions — Tech support screen in the Protection 360 app with options for call, chat, and scheduled help sessions

Protection 360™ - Protection 360 app screen displaying step by step troubleshooting and device setup tutorial categories — Protection 360 app screen displaying step by step troubleshooting and device setup tutorial categories

Protection 360™ - The Tools screen of the Protection 360 app showing included benefits like McAfee Security, True Key Password Management, and Personal Help Desk. — The Tools screen of the Protection 360 app showing included benefits like McAfee Security, True Key Password Management, and Personal Help Desk.

Description

Protection 360™ by Assurant® gives you everything you need to enjoy a trouble-free and optimized device experience. Get instant access to live tech support, view coverage details, file and track a claim and more. This easy-to-use app helps you get the most out of your connected world. Protection 360™ by Assurant® lets you: • Access Live Tech Support – Instant access 7 days a week to live tech support via call or chat for all your connected devices. Get help with setup, installation, device-to-device connectivity, Bluetooth, Wi-Fi and more. Automatically available at no extra cost to all Protection 360™ customers. • File a Claim – With just a few taps, you can file an accidental damage claim for drops, spills or cracks, or a (Hardware Service) mechanical breakdown claim for device malfunctions. • View Coverage Details – Access your coverage documents and deductible info, as well as FAQs. • Browse Curated Self-Help Articles – Get the most out of your devices and discover helpful Step-by-Step Guides. • Access Your Extras – Enjoy all the Extra Benefits of Protection 360™ in one place. Register in the app with your T-Mobile phone number to enable services and verify your eligibility. If you’re not eligible for technical support, that feature will be removed 14 days after registration.