Proximus+: telecom and more

Proximus+: telecom and more

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Logo of Proximus+: telecom and more

Proximus+: Your All-in-One Digital Command Center for Daily Life

Streamline your routine by managing telecom, energy, and transit in one place, while unlocking exclusive deals designed to save you time and money.

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Publisher

Proximus

Category

Utilities

Downloads

1M+

User Rating

4.1/5

Total Ratings

187K+

Locales

4

Your Life, Simplified

Discover the interface used by 1M+ users.

Proximus plus app interface showing mobile data usage and account overview

Proximus plus app interface showing mobile data usage and account overview

Proximus plus app screen showing monthly bill and services menu

Proximus plus app screen showing monthly bill and services menu

Proximus plus mobile app interface showing bill payment details and spending evolution chart

Proximus plus mobile app interface showing bill payment details and spending evolution chart

Proximus plus app interface showing home wifi management and device monitoring features

Proximus plus app interface showing home wifi management and device monitoring features

Proximus plus app help screen showing 24/7 support options including AI assistant and contact numbers

Proximus plus app help screen showing 24/7 support options including AI assistant and contact numbers

Proximus plus app interface showing mobility energy and lifestyle services

Proximus plus app interface showing mobility energy and lifestyle services

Proximus plus app screen showing cashback rewards and brand discounts for popular merchants

Proximus plus app screen showing cashback rewards and brand discounts for popular merchants

Proximus plus app screen showing customer rewards and service offers

Proximus plus app screen showing customer rewards and service offers

Your Digital Life, Simplified

The tools that make this app stand out, trusted by 1M+ users.

📱

Smart Telecom Management

Monitor data usage in real-time, pay bills securely, and get 24/7 support to stay connected without the stress.

💰

Exclusive Deals & Savings

Access member-only discounts on top brands and optimize your energy consumption to save money every month.

🚉

All-In-One Urban Travel

Skip the app fatigue. Buy train tickets, manage city parking, and discover local spots directly from your home screen.

Review Analysis

Insights from user reviews.

Sentiment Score

9%
Negative

Summary

User feedback for the Proximus+ app is overwhelmingly negative, primarily citing critical technical issues such as frequent white screens, freezing, and general instability. Many criticize the redesigned user interface as confusing, unintuitive, and bloated with unnecessary features like weather and restaurant bookings, which distract from core telecom functionalities. Users frequently encounter login problems and struggle to access detailed bills or manage consumption, especially with non-Belgian credentials. While a few appreciate the new design and Itsme login, these positives are overshadowed by widespread dissatisfaction with the app's performance and core utility.

Common Themes

App Design(2)
Overall App Experience(2)
Login Experience(1)
Core Functionality(1)
New Features(1)
Network Performance(1)
Customer Service(1)

About the app

Everything you need to know about Proximus+: telecom and more.

Description

Welcome to Proximus+ - your user-friendly app that puts your telecom services and everyday essentials within easy reach, including exclusive deals. Make the most of all your Proximus products and services with just a few taps! Stay connected and take control with features like: • Easy bill management: View, download, and pay your bills securely from anywhere, anytime. • Real-time usage tracking: Monitor your data, calls, and SMS usage to stay within your plan limits. • Product & service monitoring through one single interface: In case an issue is detected, follow our step-by-step digital guide to find a quick resolution. • Customizable options: Add new TV options, extra data, or device protection with just a few clicks. • 24/7 Customer support: Get immediate assistance through our Proximus Assistant. • Overview of all benefits for Proximus customers in Proximus for You. But that’s not all! Proximus+ offers a wide range of services to enhance your daily life, including: • Unlock discounts on top brands when shopping online or at partner stores. • Challenge yourself with our games to win amazing prizes. • Buy your train or bus tickets and manage your parking. • Track and control your energy consumption with smart insights and get the best energy rates. • Connect with your neighbours and book nearby restaurants. • Get wellbeing tips. Why Choose Proximus+? To benefit from an all-in-one app with a personalized experience: a dynamic home screen that adapts to your unique needs, making everything accessible in one place, with tips and notifications tailored to your situation. Download Proximus+ now

Latest Version

6.11.1

Size

149.5 MB

First Released

Dec 21, 2011

Ready to Simplify Your Entire Daily Routine?

Join over 1 million users who manage their telecom, transit, energy, and exclusive rewards in one powerful app. Download Proximus+ today and take full control of your connected lifestyle.

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FAQ

Frequently Asked Questions

Everything you need to know about Proximus+: telecom and more

What is the Proximus+ app?

Proximus+ is a user-friendly app that consolidates Proximus telecom services and everyday essentials. It offers features like bill management, usage tracking, discounts, transport tickets, and energy insights in one personalized interface.

Can users manage and pay their telecom bills using the Proximus+ app?

Yes, Proximus+ allows users to view, download, and securely pay their bills directly within the app. It also provides a detailed bill evolution graph to track past payments.

Does the Proximus+ app provide real-time tracking for data usage?

Yes, Proximus+ offers real-time usage tracking for data, calls, and SMS. Users can monitor their consumption directly on the app's home screen to stay within their plan limits.

How can users access customer support within the Proximus+ app?

Users can access 24/7 customer support within Proximus+ through the Proximus Assistant chat. The app also provides FAQs, allows tracking of support requests, and lists phone numbers for direct contact.

What additional everyday services does the Proximus+ app provide?

Beyond telecom, Proximus+ offers features like discounts on top brands, games, buying train or bus tickets, managing parking, tracking energy consumption, and booking restaurants, enhancing daily life.

Can users manage their home Wi-Fi and connected devices through the Proximus+ app?

Yes, Proximus+ enables users to manage their Wi-Fi and connected devices. Features include managing specific devices, sharing Wi-Fi via QR code, and performing internet speed tests directly from the app.

Does the Proximus+ app offer discounts or cashback opportunities?

Yes, Proximus+ provides users with access to discounts on top brands for online and in-store shopping. It also features cashback opportunities that users can claim directly within the app.

Does Proximus+ offer features for tracking and managing energy consumption?

Yes, Proximus+ includes features for energy consumption management. Users can track and control their energy usage with smart insights and also access information to find the best energy rates.

App information, icons, screenshots, and descriptions displayed on this page are sourced from the Apple App Store and are the property of their respective developers. Download estimates and rankings are based on MWM's proprietary models and may not reflect actual figures. This page is provided for informational and analytical purposes only.

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