Rakuten Link
The all-in-one super-app for Japanese expats and travelers. Enjoy unlimited free calling to Japan, earn Rakuten Points through daily missions, and manage your Rakuten ecosystem seamlessly from anywhere in the world.
Publisher
Category
Social NetworkingDownloads
6M+User Rating
Total Ratings
264K+Locales
2Discover the interface used by 6M+ users.
The tools that make this app stand out, trusted by 6M+ users.
Place high-quality calls to any Japanese mobile or landline from the USA for 0 yen. Stay close to family and handle official business without international fees.
Turn your downtime into rewards. Earn Rakuten Points through missions and the Super Point Screen to use across the entire Rakuten economic zone.
Access your Rakuten Wallet, check point balances, and read the latest Japanese news in one app. Your digital home follows you wherever you go.
Insights from user reviews.
Sentiment Score
Summary
The Rakuten mobile app receives highly mixed to negative feedback from users. While many appreciate the significant cost savings and free calling feature, enabling them to make calls without incurring charges, the app is heavily criticized for its poor performance and intrusive user experience. Common complaints include slow startup times, frequent disconnections, low call quality, and an excessive number of irrelevant advertisements and unnecessary features. Users also report persistent issues with network stability and signal reception, particularly affecting call reliability, with specific problems noted on iPhone devices such as inability to receive calls and chat functionality failing on iOS 26.
Common Themes
Everything you need to know about Rakuten Link.
Description
Latest Version
3.6.0
Size
286.3 MB
First Released
Jul 7, 2020
Download Rakuten Link to enjoy unlimited free calls to Japan and maximize your rewards within the Rakuten Economic Zone, no matter where you are in the US.
Everything you need to know about Rakuten Link
Yes, Rakuten Link provides unlimited domestic calls to Rakuten Link users, other mobile networks, and landlines in Japan for Rakuten Mobile subscribers. It also includes 66 designated countries and regions.
Rakuten Mobile subscribers can make unlimited calls to 66 designated countries and regions using Rakuten Link. This service is in addition to free domestic calls within Japan.
Yes, Rakuten Link supports group chats for up to 100 people. Users can send messages, share photos, videos, and documents within these fun group conversations.
The Rakuten Link 'Home' feature serves as a central hub. It offers one-stop access to Rakuten Group services, exclusive deals, data usage, billing information, and point earning features.
Yes, the Rakuten Link Wallet lets users check their Rakuten point status, including available and term-limited points. It also enables payment services like Rakuten Pay and Rakuten Point Card.
Users earn Rakuten points by using the Rakuten Link Super Point Screen to view ads. Additionally, participating in various in-app campaigns and missions also provides points.
Yes, the Rakuten Link app includes a News section for daily updates and weather forecasts for your area. Users can also clip articles for later reading.
No, Rakuten Link is compatible exclusively with iPhone devices. It does not support iPad or iPod touch models.
If a call is made without using the Rakuten Link app, a 30-second call costs 22 yen. Certain numbers may not qualify for free calls even within the app.
To resolve problems with the Rakuten Link app, uninstall the application first. Then, reinstall it. This process often fixes common technical issues.
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