Renfe

Renfe

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Logo of Renfe

Renfe: Your Official Gateway to High-Speed Travel in Spain

The easiest way to book AVE and long-distance trains with zero management fees. Manage your journey, access paperless tickets, and explore Spain with confidence.

Publisher

Renfe Viajeros SA

Category

Travel

Downloads

3M+

User Rating

4.4/5

Total Ratings

58K+

Locales

6

Spain at Your Fingertips

Discover the interface used by 3M+ users.

The Renfe mobile app home screen featuring a search bar for train travel and navigation icons.

The Renfe mobile app home screen featuring a search bar for train travel and navigation icons.

Renfe app interface displaying train ticket options and prices for travel between Madrid and Barcelona

Renfe app interface displaying train ticket options and prices for travel between Madrid and Barcelona

Renfe mobile app screen showing options to customize a train trip with extras like pet travel and seat selection

Renfe mobile app screen showing options to customize a train trip with extras like pet travel and seat selection

Digital Renfe train ticket on a smartphone screen showing a QR code for an AVE high-speed trip from Madrid to Barcelona

Digital Renfe train ticket on a smartphone screen showing a QR code for an AVE high-speed trip from Madrid to Barcelona

Renfe mobile app user profile screen showing loyalty points and account settings

Renfe mobile app user profile screen showing loyalty points and account settings

Experience Spain Without the Friction

The tools that make this app stand out, trusted by 3M+ users.

🏷️

Official Direct Pricing

Avoid third-party markups and hidden booking fees by securing your seats directly through Spain’s national carrier at the best available rates.

📱

100% Paperless Travel

Carry your entire itinerary in your pocket. Present your digital QR code to board and never worry about finding a printer or losing a ticket again.

🚄

Total Journey Control

Easily manage your high-speed AVE bookings, change your travel times, and track your loyalty points as you explore the country from coast to coast.

Review Analysis

Insights from user reviews.

Sentiment Score

10%
Negative

Summary

This mobile application receives overwhelmingly negative feedback, largely due to severe stability and performance issues, including frequent crashes, freezes, and pervasive error messages that often render it unusable. Users consistently report problems with the payment process, such as failed transactions, 'ghost charges,' and a lack of modern payment options like Apple Pay or the ability to save card details. Additional frustrations stem from an outdated and unintuitive user experience, difficulties with account creation, and app crashes during seat selection, alongside complaints about dynamic pricing and issues applying discounts; notably, several users reported the app malfunctioning or failing to log in specifically on iOS 26, though a small number praised its efficiency and Apple Wallet integration.

Common Themes

App Stability and Bugs(25)
Payment Process(14)
User Experience(8)
Pricing and Discounts(8)
Seat Selection Issues(6)
iOS Compatibility(2)
Positive App Performance(2)
Apple Wallet Integration(1)

About the app

Everything you need to know about Renfe.

Description

Aplicación oficial de Renfe para la compra y gestión de tus viajes en trenes Ave, Larga Distancia, Media Distancia y Avant. Descarga la app de Renfe y descubre todo lo que podrás hacer: - Comprar, cambiar y anular tus billetes más rápido - Guardar tu billete en el móvil y olvidarte del papel - Gestionar tus abonos y formalizar viajes, ¡imprescindible si eres viajero frecuente! - Consultar todas las rutas y los mejores precios - Comprar con código promocional - Asociar tu billete a tu tarjeta de fidelización y consultar tus Puntos Renfe - Accede a tu perfil y gestiona tus datos personales, datos de tus acompañantes y ¡mucho más! Cuando compras tus billetes en la app, ¡no te cobramos gastos de gestión! Además, si quieres sacarle el máximo partido, regístrate en la app y accede a todas las funcionalidades personalizadas que tenemos para ti. ¿A qué esperas? Descarga ya la app de Renfe gratis y empieza a sacarle partido. ¡Buen viaje!

Latest Version

2.10.0

Size

80.7 MB

First Released

Sep 23, 2021

Your Direct Line to Spain's High-Speed Rail

Join over 3 million travelers booking direct with zero management fees. Secure your high-speed AVE tickets today and manage your entire Spanish itinerary from the palm of your hand.

Download on App Store
FAQ

Frequently Asked Questions

Everything you need to know about Renfe

How can I purchase tickets using the Renfe app?

Yes, you can purchase tickets for Ave, Larga Distancia, Media Distancia, and Avant trains directly through the Renfe app. The app allows you to buy, change, and cancel tickets quickly and saves the ticket to your mobile device.

Does the Renfe app charge management fees for ticket purchases?

No, the Renfe app does not charge management fees when you purchase tickets through the application. This is a stated benefit for users buying tickets directly within the app.

What types of trains can be booked on the official Renfe app?

The official Renfe app supports booking tickets for Ave, Larga Distancia, Media Distancia, and Avant trains. Users can manage all these travel types through the application.

Can I manage my Renfe subscriptions or passes in the app?

Yes, the Renfe app allows you to manage your subscriptions and formalize your trips. This feature is essential for frequent travelers to streamline their journey planning.

How do I check my Renfe Points balance through the Renfe app?

You can check your Renfe Points balance by associating your ticket with your loyalty card within the app. The app allows you to consult your accumulated Puntos Renfe in your personal profile area.

What personalization options are available for my trip in the Renfe app?

The Renfe app offers personalization options for your trip. These include adding pets, choosing cancellation/change options (Elige or Premium), and selecting your preferred seat.

Can I save my Renfe ticket on my mobile phone?

Yes, the Renfe app allows you to save your ticket directly to your mobile phone. This eliminates the need for paper tickets and provides convenient access to your travel details.

Is the Renfe app free to download?

Yes, the Renfe app is free to download. Users can install it on their device without cost to access its various features and functionalities for train travel management.

Does the Renfe app display train prices and routes?

Yes, the Renfe app displays all available routes and their corresponding prices. Users can consult the best prices and filter searches, for example, by 'Más barato' (cheapest) or 'Más rápido' (fastest).

App information, icons, screenshots, and descriptions displayed on this page are sourced from the Apple App Store and are the property of their respective developers. Download estimates and rankings are based on MWM's proprietary models and may not reflect actual figures. This page is provided for informational and analytical purposes only.

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