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SamFM Smart Request

Name: SamFM Smart Request
Availability: InStock
Rating: 1 (1 reviews)

Empower your team and visitors to report issues in seconds. From QR code scanning to real-time tracking, ensure a frictionless work environment with our integrated maintenance solution.

Key Figures

Downloads

User Rating

1.0/5

Total Ratings

Publisher

Planon International B.V.

Streamline Your Workspace Requests

Empower your team and visitors with a frictionless way to report issues, track services, and maintain a high-quality office environment in real-time.

Instant QR Reporting

Eliminate administrative friction. Simply scan a QR code on any equipment or location to submit a request in seconds, with or without a login.

Real-Time Status Tracking

No more 'black hole' tickets. Stay informed with live updates as your request moves directly from facility managers to the technician's mobile device.

The following screenshots and description are sourced directly from the app's official store listing and are the property of the app developer.

App Store

Screenshots

SamFM Smart Request - SamFM Smart Request mobile app interface showing a QR code scanner for reporting maintenance issues in a corporate facility — SamFM Smart Request mobile app interface showing a QR code scanner for reporting maintenance issues in a corporate facility

SamFM Smart Request - Maintenance request category selection screen in the SamFM Smart Request app — Maintenance request category selection screen in the SamFM Smart Request app

SamFM Smart Request - A mobile interface of the SamFM Smart Request app showing a list of common plumbing issues for reporting maintenance requests. — A mobile interface of the SamFM Smart Request app showing a list of common plumbing issues for reporting maintenance requests.

SamFM Smart Request - Mobile app interface for reporting a maintenance issue such as a lack of hot water. — Mobile app interface for reporting a maintenance issue such as a lack of hot water.

SamFM Smart Request - Interface of the SamFM Smart Request app showing available workplace services like badge requests and supply orders — Interface of the SamFM Smart Request app showing available workplace services like badge requests and supply orders

SamFM Smart Request - Badge management menu in the SamFM Smart Request app showing options for creating or deactivating access badges. — Badge management menu in the SamFM Smart Request app showing options for creating or deactivating access badges.

SamFM Smart Request - User interface of SamFM Smart Request app showing a badge service request form — User interface of SamFM Smart Request app showing a badge service request form

SamFM Smart Request - A list of reported facility maintenance issues in the SamFM Smart Request app journal including elevator and lighting repairs — A list of reported facility maintenance issues in the SamFM Smart Request app journal including elevator and lighting repairs

SamFM Smart Request - A mobile app screen showing a maintenance request for missing hot water with a follow up option — A mobile app screen showing a maintenance request for missing hot water with a follow up option

Description

Smart Request est une application destinée aux clients internes ainsi qu'aux visiteurs, qu'ils soient connectés ou non. Elle facilite la création et le suivi des demandes d'interventions et de services pour tous les usagers des bâtiments, partout et à tout moment. Smart Request est connectée en temps réel à SamFM mais aussi à l'application du technicien: Smart'Sam, ainsi qu'à celle du superviseur: Smart Monitoring. Le suivi des demandes est donc optimal et chaque acteur dispose des informations dont il a besoin pour que la demande soit résolue dans les meilleures conditions. Les plus de Smart Request : • Simplifier le processus de création d'intervention, avec ou sans QR code • Disponible en mode connecté ou anonyme • Permet la mise à disposition des services de maintenance aux usagers • Améliorer la qualité de l'environnement de travail