Shopify Point of Sale (POS)

Shopify Point of Sale (POS)

Download on App StoreDownload on Google Play
Logo of Shopify Point of Sale (POS)

Shopify Point of Sale (POS): The Unified Solution for Modern Retail Success

Bring your online and in-store sales together with one powerful app. Sync inventory in real-time, sell anywhere with your iPhone or iPad, and grow your revenue by 30% with the world’s most trusted retail ecosystem.

Publisher

Shopify Inc.

Category

Business

Downloads

3M+

User Rating

4.3/5

Total Ratings

11K+

Locales

19

Commerce in Motion

Discover the interface used by 3M+ users.

Shopify POS mobile app interface showing a customizable retail dashboard for sales and inventory management on an iPhone.

Shopify POS mobile app interface showing a customizable retail dashboard for sales and inventory management on an iPhone.

Shopify POS screen showing Tap to Pay on iPhone for a retail transaction

Shopify POS screen showing Tap to Pay on iPhone for a retail transaction

Shopify POS app interface showing a detailed customer profile with purchase history and marketing preferences

Shopify POS app interface showing a detailed customer profile with purchase history and marketing preferences

Shopify POS mobile interface displaying an order summary with the pickup in store fulfillment option selected

Shopify POS mobile interface displaying an order summary with the pickup in store fulfillment option selected

Mobile view of Shopify POS showing a list of customer orders with fulfillment and payment statuses

Mobile view of Shopify POS showing a list of customer orders with fulfillment and payment statuses

Return summary screen in the Shopify POS app showing item details and a refund button.

Return summary screen in the Shopify POS app showing item details and a refund button.

Shopify POS mobile app screen showing options to customize the smart grid by adding product and discount tiles

Shopify POS mobile app screen showing options to customize the smart grid by adding product and discount tiles

Shopify POS app interface showing a customizable home screen with tiles for loyalty rewards and delivery integrations.

Shopify POS app interface showing a customizable home screen with tiles for loyalty rewards and delivery integrations.

The Heart of Your Omnichannel Brand

The tools that make this app stand out, trusted by 3M+ users.

🔄

Perfectly Synced Inventory

Never worry about overselling again. Your stock levels update instantly across your online store, social media channels, and physical locations.

🤝

360° Customer Profiles

Recognize your regulars immediately. Access cross-channel purchase history and loyalty rewards right from your iPad to offer a truly personal touch.

📱

Sell Anywhere, Fulfill Everywhere

Master the omnichannel world with local pickup, curbside delivery, and the ability to email carts to customers who want to finish their purchase online later.

Review Analysis

Insights from user reviews.

Sentiment Score

14%
Negative

Summary

The mobile app receives overwhelmingly negative feedback, primarily due to persistent performance issues, frequent bugs, and unreliable connectivity for hardware like printers and payment devices. Users are frustrated by constant updates that often degrade the user experience, remove useful features like colored tiles, and slow down checkout processes. Significant concerns are raised about poor customer support and severe problems with payouts, including funds being held and accounts terminated without clear explanation. Many merchants find essential features are missing or locked behind additional costs, making the app difficult and expensive to use for their business needs.

Common Themes

Performance & Bugs(13)
Negative Impact of Updates(13)
Connectivity & Hardware Issues(10)
Missing or Limited Features(9)
Support & Communication(6)
Payout & Billing Problems(5)
Pricing & Hidden Costs(5)

About the app

Everything you need to know about Shopify Point of Sale (POS).

Description

Shopify POS unifies your online and retail stores to strengthen sales conversions everywhere you sell, streamline store management, and help you build stronger relationships with your customers. It has all the essential features you need to make sales, track performance, and manage customers, orders, and inventory. With local pickup and delivery — and the ability to sell from other locations — you can reach more customers and give them seamless shopping experiences. Learn why retailers using Shopify grow revenue by 30% year over year by unifying online and in-store sales. CHECKOUT’S BEST FRIEND • Take your smartphone or tablet to your customer—and sell anywhere in-store. • Securely accept all major credit cards, Apple Pay, Google Pay, Shop Pay, and cash. • Process all credit cards at the same low rate with no hidden fees with Shopify Payments. • Automatically apply the correct sales tax at checkout based on your store’s location. • Collect customer contacts with SMS and email receipts. • Customize printed receipts with your website URL, store hours, promotions, or store policies. • Save carts and retrieve them later to continue serving other customers quickly. • Create discounts and promo codes that span your ecommerce and retail business. • Scan product barcode labels with the camera on your phone or tablet. • Identify store staff that helped with a sale to keep track of performance. • Integrate barcode scanners, cash drawers, receipt printers, and more. MAKE THE SALE EVERY TIME—FROM ONLINE TO CHECKOUT LINE • Email carts to customers to remind them of their in-store favorites so they can buy online. • Track all pickup orders from your online store and notify customers when they’re ready. • Sell inventory available at other locations and automatically calculate the right shipping rates at checkout. TURN ONE-TIME CUSTOMERS INTO LIFETIME FANS • Easily exchange and return items purchased online or at other locations. • Create fully-synced customer profiles so staff can give every customer a personal shopping experience with quick access to notes, lifetime spend, and order history. • Add loyalty apps to your POS to reward customers for shopping with you, both in-store and online. • Create personalized marketing campaigns via email and social media in your Shopify admin. STREAMLINE OPERATIONS • Manage one product catalogue and sync inventory so it’s available for online and in-person selling. • Create staff login PINs to secure access and track activity. • Use customizable role-based permissions to give staff the right level of access. • Make informed decisions with insights on your store’s daily sales performance. • Track payments to hold staff accountable for transactions by payment types and cash handled. • Adapt to growing trends in your business with unified analytics that blend in-store and online sales in your Shopify admin • Generate purchase orders and transfer stock based on inventory forecasts and performance. "It’s impossible to think of retail as separate. You have to be able to bring the physical into the digital, and the digital into the physical...this idea of unified retail is the future.” Juliana Di Simone, Tokyobike Questions? We'd love to learn more about your business and how we can help. https://help.shopify.com/

Latest Version

10.15.2

Size

207.7 MB

First Released

Aug 28, 2013

Ready to Unify Your Sales and Scale Your Brand?

Join the retailers growing 30% year-over-year. Download Shopify POS to connect your online store and retail space into one seamless experience.

Download on App StoreDownload on Google Play
FAQ

Frequently Asked Questions

Everything you need to know about Shopify Point of Sale (POS)

What is Shopify Point of Sale (POS)?

Shopify POS unifies online and retail stores, strengthening sales conversions, streamlining store management, and building stronger customer relationships. It provides essential features for sales, performance tracking, and managing customers, orders, and inventory.

How does Shopify POS handle payments?

Shopify POS securely accepts major credit cards, Apple Pay, Google Pay, Shop Pay, and cash. It processes all credit cards at a low rate with no hidden fees using Shopify Payments and automatically applies sales tax.

Can I use my iPhone to accept payments with Shopify POS?

Yes, Shopify POS allows you to accept Tap to Pay on iPhone. You can take your smartphone or tablet to your customer and sell anywhere in-store, facilitating mobile transactions.

Does Shopify POS allow for custom discounts and promotions?

Yes, Shopify POS enables users to create discounts and promo codes. These can span both your ecommerce and retail businesses, ensuring consistent pricing strategies across channels.

How does Shopify POS manage customer information?

Shopify POS creates fully-synced customer profiles with quick access to notes, lifetime spend, and order history. Staff can provide personalized shopping experiences and create targeted marketing campaigns.

Can Shopify POS track inventory across multiple locations?

Yes, Shopify POS manages one product catalogue and syncs inventory across locations. It allows selling inventory available at other stores and automatically calculates shipping rates for customer fulfillment.

Does Shopify POS support product returns and exchanges?

Yes, Shopify POS easily handles returns and exchanges for items. This includes products purchased online or from other physical store locations, streamlining the customer service process.

Can staff roles and permissions be customized in Shopify POS?

Yes, Shopify POS allows creating staff login PINs for secure access. Users can also use customizable role-based permissions to grant staff appropriate access levels and track their activity effectively.

Does Shopify POS integrate with external hardware?

Yes, Shopify POS integrates with essential external hardware such as barcode scanners, cash drawers, and receipt printers. This enhances the in-store checkout experience and operational efficiency.

Can I use Shopify POS for local pickup and delivery orders?

Yes, Shopify POS supports local pickup and delivery options. It tracks all pickup orders from your online store and notifies customers when their items are ready for collection.

App information, icons, screenshots, and descriptions displayed on this page are sourced from the Apple App Store and are the property of their respective developers. Download estimates and rankings are based on MWM's proprietary models and may not reflect actual figures. This page is provided for informational and analytical purposes only.

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