随申办市民云

随申办市民云

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Logo of 随申办市民云

随申办市民云: Your One-Stop Digital Gateway to Shanghai Services

Bridge the distance and manage your Shanghai social security, housing funds, and electronic licenses seamlessly from the USA. Experience the ultimate convenience of government services tailored for the global citizen.

Publisher

Shanghai SMMAIL Info Serv Co., Ltd.

Category

Productivity

Downloads

10M+

User Rating

2.8/5

Total Ratings

8K+

Locales

1

Shanghai in Your Pocket

Discover the interface used by 10M+ users.

Interface screens of the Suishenban Citizen Cloud app showing Shanghai government services

Interface screens of the Suishenban Citizen Cloud app showing Shanghai government services

Suishenban Citizen Cloud mobile app home screen showing multi-level navigation and various Shanghai government service icons.

Suishenban Citizen Cloud mobile app home screen showing multi-level navigation and various Shanghai government service icons.

Suishenban Citizen Cloud app interface displaying government services including transportation, credit, and social security options

Suishenban Citizen Cloud app interface displaying government services including transportation, credit, and social security options

Mobile interface of Suishenban Citizen Cloud app showcasing Shanghai district news and services.

Mobile interface of Suishenban Citizen Cloud app showcasing Shanghai district news and services.

Personalized profile page of the Suishenban Citizen Cloud app showing service icons and reminders.

Personalized profile page of the Suishenban Citizen Cloud app showing service icons and reminders.

Everything Shanghai, Anywhere in the World

The tools that make this app stand out, trusted by 10M+ users.

🌍

Remote Service Portal

Apply for official documents and handle government affairs from the USA with 'non-face-to-face' digital processing.

📈

Unified Financial Tracking

Stay updated on your Shanghai pension, housing fund, and medical insurance records with real-time data access.

🛡️

Digital Identity Wallet

Securely store your electronic ID, professional certificates, and health records for instant access during travel or business.

Review Analysis

Insights from user reviews.

Sentiment Score

19%
Negative

Summary

This mobile app receives overwhelmingly negative feedback from users, primarily due to widespread issues with its face recognition feature. Many users report it consistently failing to detect faces, being blurry, or timing out, with specific complaints from those on iOS 26, including iPhone 12 Pro Max, iPhone 13 Pro, and iPhone 15 Pro. Beyond this critical flaw, users are frustrated by poor usability, including data loss when switching apps, complicated workflows, and difficulty uploading multiple photos. The app is also criticized for general instability, frequent errors, intrusive push notifications, and unresponsive customer support.

Common Themes

Face Recognition Issues(31)
Usability & User Interface(9)
Bugs & Stability(7)
iOS 26 Compatibility(6)
Customer Support(3)
Unwanted Notifications/Ads(2)

About the app

Everything you need to know about 随申办市民云.

Description

“随申办”APP 是上海市政府推出的政务服务“一网通办”移动端。“随申办”是上海市“一网通办”移动端政务服务品牌,“申”代指上海,取“随身办”的谐音,寓意用户只需掏出手机,就能随时、随地、随身办理各类政务服务事项。“随申办”APP聚焦高频办事、特色功能以及专栏服务等内容,集成随申码、电子证照等特色服务,汇聚三金查询、信用报告、学历学籍、健康档案等个人信息查询,提供不见面办理、长三角无感漫游、开具证明等优质专栏,着力打造“比你更懂你”的上海“一网通办”移动端超级应用,为用户提供个性化、主动化、精准化、智能化服务。 注意事项 - HealthKit使用说明:用户授权后可以将健康app的运动数据同步到随申办线上运营活动服务中。

Latest Version

8.2.8

Size

198.6 MB

First Released

Nov 26, 2013

Your Shanghai Life, Managed From Anywhere

Experience the convenience of 'One-Stop' government services. From social security to digital certificates, handle your civic duties in Shanghai with a single tap from the USA.

Download on App Store
FAQ

Frequently Asked Questions

Everything you need to know about 随申办市民云

What is the purpose of the 随申办市民云 app?

“随申办市民云”是上海市政府推出的移动政务服务应用。它提供“一网通办”服务,让市民能够随时随地在手机上办理各类政府事务。

What does "随申办" mean in the app's name?

“申”在“随申办”中指代上海。此名称谐音“随身办”,寓意用户可以随时、随地、随身通过手机办理政府服务。

Does 随申办市民云 integrate digital identification?

是的,“随申办市民云”集成了“随申码”和电子证照等数字身份服务。这使得用户可以轻松管理和展示他们的官方凭证。

Can I check my social security details using 随申办市民云?

是的,“随申办市民云”允许用户查询个人信息,包括“三金”(社保、公积金、医保),以及信用报告、学历学籍和健康档案等。

Does 随申办市民云 support services outside Shanghai?

是的,“随申办市民云”支持“长三角无感漫游”服务。此功能可在长三角区域内提供便捷、一体化的政务服务,方便用户跨区域办理事务。

Can 随申办市民云 connect with my health tracking data?

是的,“随申办市民云”可以连接您的健康追踪数据。用户授权后,它将把Apple健康应用(HealthKit)的运动数据同步到其在线运营活动服务中。

How does 随申办市民云 organize its services for users?

“随申办市民云”通过多维度展示服务来组织其服务。用户可以按专题、按部门或按区级进行导航,以便高效访问所需服务。

Does 随申办市民云 offer personalized features for individual users?

是的,“随申办市民云”提供个性化的个人主页。它包含“我的积分”、“主页管理”和“我的办件”等功能,以提供定制化的用户体验。

What are some common services available on the 随申办市民云 personalized homepage?

“随申办市民云”的个性化主页上列出了一些常用服务。这些服务包括“我要租房”、“信用就医”、“三金账单”和“生活账单”等。

Can users access local community services through 随申办市民云?

是的,“随申办市民云”提供本地社区服务。它包含“特色区服务”,并展示与上海特定区域相关的资讯和活动。

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