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Swiss Post

Complexity dissolves. This app delivers pure logistical control to the user's hand, transforming chaos into precision.

Government & Public Services ›

Key Figures

Downloads

1M+

User Rating

4.2/5

Total Ratings

10.6K

Publisher

Die Schweizerische Post

An analysis of core functionalities enhancing postal, financial, and mobility services for digitally active Swiss residents.

Key Features of the Swiss Post App

Parcel Tracking & Management

The app provides comprehensive tracking for incoming parcels and offers push notifications to keep users informed about their deliveries.

Digital Mail & Invoice Management (ePost)

This tool features a digital ePost service, allowing users to receive letters, pay invoices, sign documents, and manage correspondence entirely within the app.

Digital Stamp & Postage (DigitalStamp)

It allows users to conveniently frank letters and parcels directly from their smartphone, including AI-powered letter size calculation.

Home Parcel Collection (pick@home)

The app enables users to schedule convenient parcel collections from their home or any specified address using the pick@home service.

24/7 Parcel Services (My Post 24)

This tool features My Post 24, providing users with 24/7 access to terminals for sending and collecting parcels and registered letters.

Delivery Management for Missed Parcels

It allows users to manage missed deliveries by scanning collection notes, extending collection periods, or rescheduling delivery attempts.

Live PostBus Tracking

The app provides real-time tracking of PostBus vehicles, showing live positions and timetable data for efficient journey planning.

Location Finder & Opening Hours

It allows users to locate nearby branches, letterboxes, and other Post services, complete with opening hours and collection times.

In-app Support Chat

The app features an integrated support chat, connecting users with chatbots and customer service specialists for direct assistance.

Barcode/QR Code Scanner

This tool features a built-in scanner for barcodes and QR codes, streamlining various postal operations within the app.

FAQ

Frequently Asked Questions

Everything you need to know about Swiss Post

What is the Swiss Post app?

The Swiss Post app provides essential postal services on your smartphone. It allows users to track, manage, frank letters and parcels, use pick@home, My Post 24 services, and oversee all postal transactions.

What languages does the Swiss Post app support?

The Swiss Post app supports German, French, Italian, and English. Users can choose their preferred language directly within the application settings.

Can I track my parcels with the Swiss Post app?

Yes, the Swiss Post app allows you to track your consignments. It provides push notifications for upcoming deliveries and enables convenient management of your parcel deliveries directly.

Does the Swiss Post app provide live tracking for Postbuses?

Yes, the Swiss Post app offers live tracking for Postbuses. Users view real-time timetable data and the live positions of all PostBus vehicles directly through the app.

How can I find Swiss Post locations and opening hours using the app?

The Swiss Post app features a function to locate branches, letter boxes, and other services. It displays their collection times and current opening hours directly within the application.

How do I frank letters with the Swiss Post app?

The Swiss Post app offers DigitalStamp, allowing users to frank letters and parcels conveniently with a smartphone. It uses AI to calculate letter size for accurate postage.

Can I send and receive parcels 24/7 with the Swiss Post app?

Yes, the Swiss Post app supports My Post 24 services. This feature enables users to send or collect parcels and registered letters 24/7 at designated terminals using the app.

How does ePost work in the Swiss Post app?

The ePost feature in the Swiss Post app enables digital mail handling. Users receive letters, pay invoices, sign contracts, and securely file and retrieve documents, all within one workflow.

What is pick@home in the Swiss Post app?

The pick@home service in the Swiss Post app allows users to have parcels collected conveniently from their home or a chosen address. This simplifies the sending process for users.

Can I manage a missed delivery with the Swiss Post app?

Yes, the Swiss Post app provides a "Collection note" function. Users scan a QR code to extend the collection period or plan a second delivery attempt for missed consignments directly.

The following screenshots and description are sourced directly from the app's official store listing and are the property of the app developer.

App Store

Screenshots

Swiss Post - The app provides a centralized dashboard for managing postal needs, showcasing immediate "On its way" consignment updates and quick access to "My consignments." — The app provides a centralized dashboard for managing postal needs, showcasing immediate "On its way" consignment updates and quick access to "My consignments."
Effortless Home Hub

Swiss Post - Users can monitor parcel progress with detailed delivery address information and a comprehensive map visualizing the shipment's route. — Users can monitor parcel progress with detailed delivery address information and a comprehensive map visualizing the shipment's route.
Real-time Tracking

Swiss Post - This tool offers flexible sending choices, allowing users to select between "In 1 working day" or "In 2-3 working days" delivery and easily determine letter size with visual "Standard (B5)" and "Large (B4)" guides. — This tool offers flexible sending choices, allowing users to select between "In 1 working day" or "In 2-3 working days" delivery and easily determine letter size with visual "Standard (B5)" and "Large (B4)" guides.
Simplified Sending Options

Swiss Post - The app helps users locate nearby services through an interactive map displaying various Post Branch and Letter box icons, complete with detailed opening hours for selected locations like "Post Branch PostParc." — The app helps users locate nearby services through an interactive map displaying various Post Branch and Letter box icons, complete with detailed opening hours for selected locations like "Post Branch PostParc."
Location Finder

Swiss Post - Users can seamlessly manage digital correspondence with a clean inbox displaying items like "Invoice vehicle insurance" and "Your insurance policy," all accessible from the dedicated "Inbox" tab. — Users can seamlessly manage digital correspondence with a clean inbox displaying items like "Invoice vehicle insurance" and "Your insurance policy," all accessible from the dedicated "Inbox" tab.
Digital Mailbox

Swiss Post - This feature allows real-time monitoring of PostBus vehicles on an interactive map and provides precise timetable information for upcoming stops, such as "Schwarzenberg LU, Ennematt." — This feature allows real-time monitoring of PostBus vehicles on an interactive map and provides precise timetable information for upcoming stops, such as "Schwarzenberg LU, Ennematt."
Live Mobility Tracking

Description

Your Swiss Post. Simple, fast and anywhere. With the Post-App, you’ll always have our most important services at hand. You can track, manage or frank letters and parcels in just a few clicks, use the pick@home or My Post 24 services with ease and keep an overview of your postal transactions at all times – whether at home, in the office or on the go. Functions in detail: • My consignments: Never miss a delivery. You receive information about upcoming consignments via push notifications and can manage deliveries conveniently. • Code scanner: Scan or manually enter barcodes and QR codes. • ePost: Handle your mail digitally: receive letters, pay invoices, sign and return contracts, file and retrieve documents. All in one workflow, anytime and anywhere. • Track Postbuses live: Track timetable data and live positions of all PostBus vehicles in real time • Location and opening hours: Find branches, letter boxes and other services, including collection times and opening hours. • pick@home: Have parcels collected conveniently from your home or an address of your choice. • DigitalStamp: Frank letters and parcels easily and conveniently with your smartphone, anytime and anywhere, and calculate letter size using artificial intelligence. • My Post 24: Send or collect parcels and registered letters 24/7 at terminals (without a display). • Collection note: Missed a delivery? Scan QR code, extend collection period or plan second attempted delivery. • Support chat: Our chatbot and our customer service specialists will support you with your query directly in the app. • Languages: The app is available in German, French, Italian and English. • Feedback: Share your opinion and help to develop the app.