TechAssistant 2.0
TechAssistant 2.0

This page is not an official page of the app or its developer, but an independent editorial publication created for informational and commentary purposes. Unless expressly stated otherwise, neither the app nor its developer is affiliated with, endorsed by, sponsored by, authorized by, or otherwise officially connected with MWM, Apple, Google Play, the app publisher, or the app's developer, and nothing on this page implies that the app was developed using MWM's services. Any trademarks, logos, screenshots, and other content remain the property of their respective owners.

Logo of TechAssistant 2.0

TechAssistant 2.0

Eliminate downtime and master every repair with instant access to circuit diagrams, service parts, and technical documentation. Scan, diagnose, and order parts on-site for iCombi and iVario systems—all from your smartphone.

Key Figures

Downloads

5K+

User Rating

1.0/5

Total Ratings

0

Publisher

RATIONAL AG

Category

Food & Drink

Locales

1

Latest Version

1.1.4

Size

46.7 MB

First Released

Jul 18, 2025
Features

The Ultimate Field Tool for RATIONAL Pros

Everything you need to troubleshoot, repair, and maintain RATIONAL systems faster. Built for technicians who demand precision, speed, and a first-time fix.

Smart Scan Identification

Skip the manual search. Scan any nameplate QR code to instantly pull up device-specific circuit diagrams, service parts, and technical specs for the exact model in front of you.

Instant Service Access

Never get stuck on-site. Generate service level PINs and option passwords directly in the app, eliminating wait times and ensuring you can complete the job without a callback.

The following screenshots and description are sourced directly from the app's official store listing and are the property of the app developer.

App Store

Screenshots

TechAssistant 2.0 - TechAssistant 2.0 app start screen with global search and multifunction scanner

TechAssistant 2.0 app start screen with global search and multifunction scanner

TechAssistant 2.0 - TechAssistant 2.0 app home screen showing documentation service reference and navigation tab bar

TechAssistant 2.0 app home screen showing documentation service reference and navigation tab bar

TechAssistant 2.0 - TechAssistant 2.0 app more menu featuring profile and shopping cart management

TechAssistant 2.0 app more menu featuring profile and shopping cart management

TechAssistant 2.0 - Shopping cart administration screen in the TechAssistant 2.0 app showing a list of completed orders for kitchen equipment service parts.

Shopping cart administration screen in the TechAssistant 2.0 app showing a list of completed orders for kitchen equipment service parts.

TechAssistant 2.0 - TechAssistant 2.0 app screen showing detailed equipment information for a Rational iCombi oven including serial number and installation location.

TechAssistant 2.0 app screen showing detailed equipment information for a Rational iCombi oven including serial number and installation location.

TechAssistant 2.0 - TechAssistant 2.0 app screen displaying technical documentation and service information for commercial kitchen units

TechAssistant 2.0 app screen displaying technical documentation and service information for commercial kitchen units

TechAssistant 2.0 - Exploded view diagram of a Rational iCombi cooking system showing numbered service parts

Exploded view diagram of a Rational iCombi cooking system showing numbered service parts

TechAssistant 2.0 - List view of service parts for a RATIONAL iCombi oven in the TechAssistant 2.0 app

List view of service parts for a RATIONAL iCombi oven in the TechAssistant 2.0 app

Description

Access RATIONAL Service Information on the Go with the TechAssistant 2.0 App Use the TechAssistant 2.0 app to quickly and easily access the most important service information for RATIONAL cooking systems while on the move: iCombi Pro, iCombi Classic, iVario, SelfCookingCenter, CombiMaster Plus, and VarioCookingCenter. Log in to the app using your RATIONAL ID. Home – Your Central Overview The following functions are available here: Search – Global Search Search for appliances, service parts, and technical information. Device-specific information such as circuit diagrams, service parts, and additional info can be found using the equipment number. To do this, enter the last seven digits of the serial number or scan the QR code from the nameplate. You can also search specifically for documents by entering relevant keywords. Multifunction Scanner The scanner recognizes QR and barcodes and takes you directly to: • the corresponding device (QR code from the nameplate), • the shopping cart (barcode on service part packaging), • generates passwords for options (QR code on the device), • generates PINs for access to the service level (QR code on the device). Device Information If you don’t have a serial or equipment number, you can select a device using filter criteria here. At the end of the selection, you’ll gain access to the corresponding service parts catalog. Documentation Here you’ll find important documents for all supported devices: • Training materials • Installation instructions • Technical information • Conversion guides • Technical videos Service Reference Compact overview of messages and information related to the devices PINs and Passwords Here you can generate and find PINs for the service level and stored passwords from option management. Tab Bar – Navigation at the Bottom of the Screen Home – Back to the overview Favorites – Quick access to saved content Cart (active) – Overview of current orders More – Additional functions such as: • Cart management • Profile • Digital Service Manager • Marine support • Legal notice Notifications New documents or information are displayed here. RATIONAL decides whether a notification is sent for a document. If the notification is active, you will automatically receive a message.

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This page is not an official page of the app or its developer, but an independent editorial publication created for informational and commentary purposes. Unless expressly stated otherwise, neither the app nor its developer is affiliated with, endorsed by, sponsored by, authorized by, or otherwise officially connected with MWM, Apple, Google Play, the app publisher, or the app's developer, and nothing on this page implies that the app was developed using MWM's services. Any trademarks, logos, screenshots, and other content remain the property of their respective owners.