The O2 Venue App
Unlock contactless entry with mobile tickets, skip the long queues by pre-ordering food and drinks, and navigate the arena with ease using personalized, seat-based info.
Publisher
Category
EntertainmentDownloads
2M+User Rating
Total Ratings
39K+Locales
8Discover the interface used by 2M+ users.
The tools that make this app stand out, trusted by 2M+ users.
Swiftly enter with AXS Mobile ID for a secure, contactless ticket experience right from your phone.
Pre-order your favorite drinks and official merch for quick collection at exclusive app-only pickup points.
Discover the nearest facilities and snacks with smart navigation tailored to your specific seating section.
Insights from user reviews.
Sentiment Score
Summary
The O2 Venue app receives overwhelmingly negative feedback, with users frequently reporting critical issues that prevent them from accessing their purchased event tickets. A predominant complaint is the app crashing, particularly when attempting to view tickets or after successful Face ID/PIN authentication. Users also face significant login and account management frustrations, including perpetual password resets, confusing distinctions between O2 and AXS accounts, and being erroneously blocked as bots. This unreliable functionality, combined with the necessity of the app for digital ticket access, leads to high levels of stress and a poor overall event experience.
Common Themes
Everything you need to know about The O2 Venue App.
Description
Latest Version
18.132
Size
96.2 MB
First Released
Aug 18, 2017
Join 2M+ fans using contactless entry and skip-the-line ordering. Download now to spend less time waiting and more time at the show.
Everything you need to know about The O2 Venue App
Yes, The O2 Venue App allows users to display and transfer tickets using AXS Mobile ID for contactless entry. It also provides options to transfer and sell tickets.
Yes, The O2 Venue App enables purchasing food, drink, and merchandise. Users can collect their orders from dedicated app pick-up points within the arena.
The O2 Venue App provides personalized visitor information. This includes the closest concessions, facilities, and exits, tailored to the user's seating location.
Yes, The O2 Venue App facilitates outlet shopping. Users can browse offers, student offers, and explore various stores within the venue.
Yes, The O2 Venue App helps users discover bars and restaurants. It provides access to 'The O2 arena food and drink' section, listing over 30 options.
Yes, The O2 Venue App displays 'All Events' and allows users to search by categories like Music, Family, Entertainment, and Sport. It facilitates finding and buying tickets.
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