Trenord

Trenord

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Logo of Trenord

Trenord: Navigate Milan and Lombardy Like a Local

Skip the ticket lines and explore Northern Italy with ease. From Malpensa Express to the shores of Lake Como, manage your entire journey with secure mobile tickets and real-time updates.

Publisher

Trenord Srl

Category

Travel

Downloads

1M+

User Rating

4.3/5

Total Ratings

35K+

Locales

2

Your Journey, Visualized

Discover the interface used by 1M+ users.

Trenord app splash screen with the headline Travelling with us becomes easier and a preview of the ticket search interface

Trenord app splash screen with the headline Travelling with us becomes easier and a preview of the ticket search interface

Trenord mobile app ticket purchase screen with Malpensa Express option

Trenord mobile app ticket purchase screen with Malpensa Express option

Trenord mobile app interface for searching and purchasing train tickets in Lombardy Italy

Trenord mobile app interface for searching and purchasing train tickets in Lombardy Italy

Trenord mobile app interface for choosing between different ticket types and STIBM fares

Trenord mobile app interface for choosing between different ticket types and STIBM fares

Smartphone screen showing the Trenord app interface for managing and renewing train subscriptions

Smartphone screen showing the Trenord app interface for managing and renewing train subscriptions

Trenord app screen displaying various monthly train pass options and integrated travel subscriptions in Lombardy.

Trenord app screen displaying various monthly train pass options and integrated travel subscriptions in Lombardy.

Smartphone screen showing Trenord app journey details from Varese to Gallarate with train status and map links

Smartphone screen showing Trenord app journey details from Varese to Gallarate with train status and map links

Illustration of a woman walking with a suitcase on a green background with the text Enjoy your trip.

Illustration of a woman walking with a suitcase on a green background with the text Enjoy your trip.

Master Northern Italy Like a Local

The tools that make this app stand out, trusted by 1M+ users.

🎫

Instant Contactless Ticketing

Purchase Malpensa Express and regional tickets in seconds. Use Apple Pay or PayPal for one-tap checkouts and enjoy a 100% paperless experience.

🔔

Real-Time Trip Intelligence

Avoid the stress of platform changes. Get live status updates and push notifications for your specific trains to ensure your journey is seamless.

🗺️

Exclusive Regional Discovery

Unlock 'Discovery Train' promotions to Lake Como, Bergamo, and beyond. Access integrated city fares to explore like a seasoned resident, not a tourist.

Review Analysis

Insights from user reviews.

Sentiment Score

14%
Negative

Summary

The app receives predominantly negative feedback, with users frequently encountering issues such as persistent login and registration problems, general unreliability, and slow performance. Key complaints also include difficulties managing purchased tickets, inaccurate real-time train information, and a confusing user interface. Despite these widespread concerns, a few users commend the app for its general usefulness, quick support responses, and its ability to help avoid physical ticket queues. There are also requests for modern features like Apple Pay and biometric login, with some expressing a preference for the quality of previous app versions.

Common Themes

App Usefulness & Reliability(3)
Avoiding Ticket Queues(1)
Support Responsiveness(1)
Apple Pay Integration Request(1)
Biometric Login Request(1)
Previous Version Quality(1)

About the app

Everything you need to know about Trenord.

Description

Multi-journey passes purchase, carnet purchase and Tap&go, credit card details saved in your profile and a new layout for a user experience easier and faster. With the app you can: - Buy train tickets, Stibm fares included - Buy or renew all kinds of rail passes - Buy Malpensa Express tickets - Buy multi-journey passes and activate them through Tap&Go - Add trains, lines and stations to favourites and have them always in the homepage - Enable notifications to be updated about your line or train - Find out the Discovery Train promotion or the Trenord Subscribers promotion SEARCH, BUY AND TRAVEL Search your next trip with the “Where are you going” button or the purchase button in the menu. Use the chronology of last trips searched to buy what you need in very few steps. Buy Trenord tickets, Stibm fares included, one way or round tickets and Malpensa Express tickets for Terminal 1 and Terminal 2. Safely pay by Credit Card, Paypal or Satispay and save your credit card details for quicker purchases. Save your invoices information to ask for the invoice directly from the app. Get to the Train Station or continue your trip using Moovit suggestions. BUY YOUR RAIL PASS OR MULTI-JOURNEY PASS With the App 3.0 you can buy a 10 trips multi-journey pass and activate single tickets through Tap&Go. You only need to go to “my tickets” in the menu and tap on Carnet. From now on, you can also buy your rail pass through the app, not only renew it. Select your trip, type of rail pass and add your card. SAVE YOUR CREDIT CARD DETAILS Pay with your Visa, Mastercard or American Express credit card or use your Paypal or Satispay account. In the new app you can save your credit card details for future purchases MY TICKETS A new area of the app dedicated to all your tickets, multi-journey pass or rail pass to easily have them when you need them. Check the validity of tickets and activate your multi-journey pass or your Stibm ticket through Tap&Go. CUSTOMIZE YOUR HOMEPAGE The customizable homepage will give you only the information you really need: favourite lines, trains and stations. From your profile select the vertical or horizontal view of favourites in the homepage. PROMOTIONS Check promotion of the day with Discovery Train or the Subscribers promotions. Special prices for many events around Lombardy. Contact us: Do you have any report about the app or any suggestion to give us? We’ll love to hear from you! You can easily reach us at apphelpdesk@trenord.it

Latest Version

4.16.1

Size

65.1 MB

First Released

May 10, 2015

Navigate Northern Italy Like a Local

Skip the ticket lines and master your journey from Malpensa to Lake Como. Download the Trenord app for seamless, contactless travel across Lombardy and beyond.

Download on App Store
FAQ

Frequently Asked Questions

Everything you need to know about Trenord

Can I buy train tickets using the Trenord app?

Yes, the Trenord app allows users to buy train tickets, including Stibm fares, one-way or round tickets, and Malpensa Express tickets for Terminals 1 and 2, quickly and efficiently.

What payment methods are accepted in the Trenord app?

The Trenord app supports payments via Credit Card (Visa, Mastercard, American Express), PayPal, and Satispay. Users can also save credit card details for quicker future purchases.

Can I buy and renew rail passes with the Trenord app?

Yes, the Trenord app enables users to purchase and renew all types of rail passes. Users can now buy new rail passes directly through the app, not just renew existing ones.

What is the Tap&Go feature in the Trenord app?

Tap&Go in the Trenord app allows users to activate multi-journey passes and Stibm tickets. This feature is found under 'my tickets' and tapping on 'Carnet' for multi-journey passes.

How can I customize the homepage in the Trenord app?

The Trenord app allows users to customize the homepage by adding favorite lines, trains, and stations. Users can select either a vertical or horizontal view for their favorites from their profile settings.

Does the Trenord app offer promotions or discounts?

Yes, the Trenord app features a dedicated 'PROMOTIONS' section where users can find information about the Discovery Train promotion, Trenord Subscribers promotion, and special event prices around Lombardy.

Can I save my credit card information in the Trenord app?

The Trenord app allows users to save credit card details for future purchases, facilitating quicker transactions. This option is available for Visa, Mastercard, American Express, PayPal, and Satispay.

Does the Trenord app integrate with Moovit for travel suggestions?

Yes, the Trenord app provides suggestions from Moovit to help users get to the train station or continue their journey. This integration assists with planning the full travel itinerary.

App information, icons, screenshots, and descriptions displayed on this page are sourced from the Apple App Store and are the property of their respective developers. Download estimates and rankings are based on MWM's proprietary models and may not reflect actual figures. This page is provided for informational and analytical purposes only.

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