Book flights, trains, and buses seamlessly in one place. Access exclusive deals from 990 ₽, view real-time schedules, and enjoy 24/7 expert support for your next journey home.
Publisher
Category
TravelDownloads
8M+User Rating
Total Ratings
268K+Locales
2Discover the interface used by 8M+ users.
The tools that make this app stand out, trusted by 8M+ users.
Go beyond major airports with access to 5,000+ bus carriers and every train route, including high-speed Sapsan and Lastochka lines.
Save more with travel offers starting from 990 ₽ and a 'book now, pay later' system designed for savvy, value-conscious travelers.
Navigate complex logistics with confidence using 24/7 expert assistance and insights from over 268,000 verified passenger reviews.
Insights from user reviews.
Sentiment Score
Summary
This mobile app receives largely negative feedback, with users frequently citing exorbitant fees, non-transparent pricing, and high commissions that are often non-refundable. Many report highly unsatisfactory customer support, characterized by unresponsiveness, lack of accountability, and failure to assist with critical issues like cancellations and refunds. Performance issues such as lagging, freezing (specifically on iPhone 13 Pro), incorrect data display, and unreliable booking functionalities like 'Catch a ticket' are also common complaints. Additionally, users are frustrated by excessive advertising, limited geographical coverage (e.g., Crimea/Simferopol), and inconsistent data synchronization between the app and the web version.
Common Themes
Everything you need to know about Tutu.ru: flights, railway, bus.
Description
Latest Version
3.163.0
Size
231.9 MB
First Released
Nov 27, 2017
Everything you need to know about Tutu.ru: flights, railway, bus
The Tutu app offers services to buy train, plane, and bus tickets, and to book hotels, hostels, or apartments. It provides a comprehensive platform for travel planning and booking.
Yes, the Tutu app allows users to book hotels and various types of accommodation both in Russia and globally. It features over 100,000 options in Russian cities.
The Tutu app facilitates the purchase of tickets for various trains, including popular services like "Sapsan," "Lastochka," and "Strizh." Users can also view schedules and read passenger reviews.
Yes, the Tutu app supports leading Russian and foreign airlines for ticket purchases, including Aeroflot, Pobeda, UTair, S7 Airlines, and Ural Airlines.
Yes, the Tutu app enables users to buy bus tickets for routes across Russia, CIS countries, and Europe, sourced from over 5000 reliable carriers.
Yes, the Tutu app offers a "Pay later" option for train tickets, allowing users to defer payment for up to 14 days after booking, as depicted in the interface.
Yes, the Tutu.ru app provides a feature to freeze the price of an airline ticket for a fee, starting from 199₽, ensuring the displayed price is locked.
Yes, the Tutu app offers 24/7 expert customer support. Users can receive assistance directly within the app, or by contacting via phone or email.
Yes, if a train ticket is unavailable, the Tutu.ru app offers to automatically find and process a suitable ticket for the user once it becomes available, as shown in the app interface.
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