This page is not an official page of the app or its developer, but an independent editorial publication created for informational and commentary purposes. Unless expressly stated otherwise, neither the app nor its developer is affiliated with, endorsed by, sponsored by, authorized by, or otherwise officially connected with MWM, Apple, Google Play, the app publisher, or the app's developer, and nothing on this page implies that the app was developed using MWM's services. Any trademarks, logos, screenshots, and other content remain the property of their respective owners.
UMR | Health
Healthcare benefits often baffle; this app cuts through the noise, giving users clarity and control over their health plan data.
Downloads
750k+User Rating
Total Ratings
14.4KPublisher
Category
MedicalLocales
1Latest Version
2.27.0Size
58.1 MBFirst Released
Dec 1, 2022An evaluation of essential functionalities for effective healthcare benefit management on mobile.
UMR | Health: Key Features Analysis
In-Network Provider Search & Cost Transparency
The app provides a comprehensive search function to locate in-network healthcare providers, hospitals, and clinics, enabling users to estimate potential costs for services before receiving care.
Real-time Plan Balance Tracking
It allows users to quickly access their up-to-date plan balances, including deductibles and out-of-pocket maximums, offering clarity on their financial standing with their health plan.
Digital Claims Review & EOB Access
This tool features the ability to review detailed information for recent claims and provides convenient paperless access to Explanation of Benefits (EOBs).
Personalized Health & Benefit Alerts
The app delivers personalized "Things to do" alerts, guiding users on crucial steps for managing both their health and their benefit utilization.
Frequently Asked Questions
Everything you need to know about UMR | Health
What is the UMR app?
The UMR app provides easy access to important details about your health care benefits, allowing users to manage their health information and access various features.
Can I find in-network providers and their costs with the UMR app?
Yes, the UMR app allows you to search for in-network health care providers, hospitals, and clinics. It also displays what you can expect to pay for services.
How can I view my plan balances and deductibles using the UMR app?
The UMR app provides access to up-to-date plan balances. This includes deductibles and out-of-pocket amounts, ensuring users know their current financial standing.
Does the UMR app allow me to check my claims and EOBs?
Yes, the UMR app enables users to review claim information for recent services. It also provides paperless copies of Explanation of Benefits (EOBs) directly within the app.
Does the UMR app provide personalized health alerts?
Yes, the UMR app delivers timely "Things to do" with personalized alerts. These alerts guide users on managing their health and benefits effectively.
How can I contact customer support through the UMR app?
The UMR app provides multiple contact options for assistance. Users can reach support via chat, phone call, or secure messaging directly within the app.
Can I view my ID cards in the UMR app?
Yes, the UMR app allows users to instantly view their ID cards directly from the main dashboard. This feature provides quick access to important identification information.
Does the UMR app support Flexible Spending Accounts (FSA)?
Yes, the UMR app integrates with consumer accounts, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA). It displays relevant details for these accounts.
What coverage types does the UMR app display?
The UMR app displays coverage types including Medical, Rx (Prescription), and Behavioral health. Users can view these details directly on their digital ID card.
Can I add my UMR ID card to Apple Wallet?
Yes, the UMR app allows users to add their digital ID card to Apple Wallet. This provides convenient and secure access to their insurance information on their device.
How does the UMR app summarize health care claims?
The UMR app summarizes health care claims by showing the total amount billed, the portion paid by the plan, and the remaining total amount the user may owe.
Does the UMR app display copay information for office visits?
Yes, the UMR app shows detailed copay information within the Benefits section. It specifies amounts for various office visits, such as $10 or $25.
What wellness tools are available in the UMR app?
The UMR app offers wellness tools for clinical health assessment (CHRA), learning about health risks, finding strategies, and recording activities to track progress.
Does the UMR app offer health rewards?
Yes, the UMR app features a "Rewards" section. It displays various reward amounts, such as $25 or $50-$500, earned through engagement with health-related activities.
What is the 'Story of you' feature in the UMR app?
The "Story of you" feature in the UMR app prompts users to answer questions about their health and comfort level with benefits. This helps personalize future recommendations.
The following screenshots and description are sourced directly from the app's official store listing and are the property of the app developer.
App Store
Screenshots
The app offers a personalized "Good morning Cade" greeting and convenient quick links such as "View ID cards" for instant access to essential information.
Personalized Dashboard Access
Users can easily navigate through personalized alerts in the "Things to do" carousel and access dedicated sections like the "Health savings account" with a single tap.
Navigating Your Benefits
This screen displays a clear digital member ID card with essential "Member ID" and "Coverages" details, complemented by a "Link" button for seamless mobile wallet integration.
Digital ID Card Integration
The app presents a comprehensive digital ID card, clearly showing "Issuer" and "Group Number" information, and provides an "ID card options" section for further customization.
Comprehensive ID Details
This tool provides a clear "Medical claims summary" detailing "Total billed" and "Paid by plan" amounts, alongside a convenient "Filter claims" button for easy navigation through health records.
Streamlined Claims Review
Users can explore their plan through dedicated "Benefits" and "Coverage" tabs, revealing detailed information within expandable sections like "Copays" and "Benefits percentage".
Detailed Benefits Overview
The app features a dedicated "Wellness tools" section, offering valuable resources such as options to "Complete your clinical health assessment (CHRA)" and "Learn ways to address your personal health risks".
Empowering Wellness Tools
This screen highlights personalized "Things to do", including prompts like "Finish "Story of you"", and showcases a "Rewards" section with tangible incentives such as "$25" and "$50 - $500".
Engaging Health Journeys
Description
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This page is not an official page of the app or its developer, but an independent editorial publication created for informational and commentary purposes. Unless expressly stated otherwise, neither the app nor its developer is affiliated with, endorsed by, sponsored by, authorized by, or otherwise officially connected with MWM, Apple, Google Play, the app publisher, or the app's developer, and nothing on this page implies that the app was developed using MWM's services. Any trademarks, logos, screenshots, and other content remain the property of their respective owners.