UNIQLO: Clothes Shopping

UNIQLO: Clothes Shopping

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Logo of UNIQLO: Clothes Shopping

UNIQLO: Clothes Shopping — Effortless Style, Engineered for Life

Join the community of smart shoppers. Unlock exclusive app-only deals, find your perfect fit with MySize ASSIST, and enjoy seamless in-store pickup for the latest LifeWear essentials.

Download on App Store

Publisher

UNIQLO CO., LTD.

Category

Shopping

Downloads

5M+

User Rating

4.8/5

Total Ratings

111K+

Locales

2

Effortless Style, Visualized

Discover the interface used by 5M+ users.

Two smiling young adults wearing casual UNIQLO LifeWear clothes promoting the UNIQLO mobile shopping app

Two smiling young adults wearing casual UNIQLO LifeWear clothes promoting the UNIQLO mobile shopping app

A man and a woman wearing UNIQLO casual clothing and smiling

A man and a woman wearing UNIQLO casual clothing and smiling

UNIQLO mobile app screen displaying best sellers in the women clothing category with price and rating details

UNIQLO mobile app screen displaying best sellers in the women clothing category with price and rating details

UNIQLO mobile app screen displaying in-season sales and discounted women's knitwear

UNIQLO mobile app screen displaying in-season sales and discounted women's knitwear

UNIQLO app screen showing a 10 dollar off coupon for new members on purchases of 75 dollars or more.

UNIQLO app screen showing a 10 dollar off coupon for new members on purchases of 75 dollars or more.

UNIQLO app barcode scanner feature showing a tag being scanned and a scan history list

UNIQLO app barcode scanner feature showing a tag being scanned and a scan history list

UNIQLO app interface showing order tracking details and pickup status updates for online purchases

UNIQLO app interface showing order tracking details and pickup status updates for online purchases

UNIQLO app screen showcasing the one hour in store pickup feature for same day orders

UNIQLO app screen showcasing the one hour in store pickup feature for same day orders

UNIQLO app LiveStation interface showcasing interactive live video shopping with real-time customer interaction

UNIQLO app LiveStation interface showcasing interactive live video shopping with real-time customer interaction

UNIQLO mobile app interface showing options for free alterations and custom clothing sizing

UNIQLO mobile app interface showing options for free alterations and custom clothing sizing

The Smarter Way to Shop LifeWear

The tools that make this app stand out, trusted by 5M+ users.

📏

Precision Fit Technology

Skip the returns with MySize Assistant and filter reviews by height and weight to find your perfect match effortlessly.

🚀

Seamless Omnichannel Shopping

Check local store inventory in real-time, scan barcodes for instant details, or choose free 1-hour pickup to save time.

Exclusive Member Rewards

Unlock a $10 welcome discount, access app-only prices, and receive instant alerts when your favorites are back in stock.

Review Analysis

Insights from user reviews.

Sentiment Score

30%
Negative

Summary

The Uniqlo app has received a predominantly negative response from users, largely due to recent updates that have introduced significant functionality issues. Many users report the app not working, encountering system errors, login problems, and a loss of historical data like purchase history and wish lists, with complaints of a convoluted and difficult-to-navigate user interface. In contrast, the brand's clothing quality, style, and affordable pricing continue to be highly praised, and some appreciate the convenience of the in-store pickup option. However, these positive aspects are often overshadowed by frustrations with the app's poor performance, shipping delays, and restrictive return policies for online orders.

Common Themes

App Performance & Stability(19)
User Interface & Navigation(9)
Clothing Quality & Style(9)
Order History & Data Migration(5)
Shipping & Delivery Issues(2)
Returns & Exchange Policy(2)
In-Store Pickup Convenience(1)

About the app

Everything you need to know about UNIQLO: Clothes Shopping.

Description

Discover effortless shopping and effortless style — all with the UNIQLO app. Explore the latest men’s, women’s and kids’ clothing collaborations, inspire your style with fresh fashion ideas, and claim exclusive app-only deals. From timeless LifeWear and streetwear favorites to winter HEATTECH thermal layers and breathable AIRism lines for warmer days, be the first to know when the clothing you love most is back in stock. Complete your wardrobe with everyday denim jeans and essential accessories for your home and redefine your fashion shopping experience with the app that brings you the best of UNIQLO. Discover a clothing app for men, women and kids. Inspire your clothes shopping Browse styles shared by customers, influencers, and UNIQLO staff members from all over the world and get inspiration for your next outfit. Find ideas for women’s, men’s and kids’ clothing and shop practical, stylish collections for all ages and seasons. Discover online-exclusive sizes and clothing styles you won’t find anywhere else. Kids’ and baby clothes shopping Discover stylish and comfortable clothing for the little ones. From playful and durable everyday kids’ clothing like jeans, t-shirts, and shorts, to soft and gentle fabrics perfect for newborns, UNIQLO has just what you need for your kids’ wardrobes. Shop seasonal kids’ clothing collections, featuring streetwear-inspired designs and limited-edition collaborations, all exclusive to UNIQLO. Save your favorite clothing styles Tag clothes you like as “Favorites” and keep a collection of looks you love. Get notified when items you’ve tagged as favorites are available for pickup, back in stock, or on sale. Keep adding your favorite clothes to your collection for more personalized style and shopping recommendations. Clothes-sizing videos See styles up close with product videos that give you a detailed look at the cut and fabric, giving you a more realistic idea of how clothing fits. MySize ASSIST Take the guesswork out of fashion shopping with MySize Assistant. Simply enter your body measurements and preferred fit, and we’ll recommend a clothing size that’s perfect for you. Easy in-store pickups Save on shipping costs and skip store queues when you’re clothes shopping and buying other products using the app. Choose "Ship to Store" on your checkout screen and collect from any UNIQLO store that suits you within 1 hour, completely free of charge. See when products are out of stock online but available in-store and swing by for a swift, same-day pick-up. Avoid the disappointment of a wasted trip by checking whether a new product or special offer item is in stock before you visit your favorite store. Back-in-stock notifications Get alerts sent straight to your phone and be the first to know when the clothing style you’ve been eyeing is back in stock. UNIQLO product scanner Use the app to scan product barcodes at home or in store and easily check if nearby stores have your perfect clothing size and fit. App-exclusive offers Download UNIQLO and unlock $10 off your first purchase of $75 or more—new customers only. Scan your app member ID at checkout to unlock exclusive, member-only discounts. Save time—and the planet—with e-receipts Opt for e-receipts at checkout to easily track your clothes shopping history right from the app. Return or exchange clothing and other items using electronic receipts, saving you the hassle of keeping track of paper receipts. Have your say Share feedback on items you’ve bought with the UNIQLO team and keep a lookout for product improvements. Read reviews from customers who have bought the same products as you. See the star rating, gender, height, weight and age of the customer who posted the review to help you choose the perfect product. UNIQLO customer care Chat with a UNIQLO representative for assistance with all your clothes and shopping needs.

Latest Version

25.10.2

Size

148.6 MB

First Released

Sep 27, 2017

Unlock the Best of UNIQLO Today

Download the app to claim $10 off your first purchase of $75+, access exclusive member deals, and find your perfect fit with MySize Assistant.

Download on App Store
FAQ

Frequently Asked Questions

Everything you need to know about UNIQLO: Clothes Shopping

What is the UNIQLO app?

The UNIQLO app is a shopping application for men's, women's, and kids' clothing. It provides style inspiration, exclusive app-only deals, and features like back-in-stock notifications for items like HEATTECH and AIRism.

Does the UNIQLO app offer exclusive deals?

Yes, the UNIQLO app offers exclusive deals. New customers receive $10 off their first purchase of $75 or more. Members can also unlock exclusive, member-only discounts by scanning their app ID at checkout.

How can I find my clothing size using the UNIQLO app?

The UNIQLO app features MySize ASSIST, which recommends a clothing size after you enter your body measurements and preferred fit. It also provides clothes-sizing videos for a detailed look at product fit.

Can I pick up my UNIQLO app order in-store?

Yes, the UNIQLO app allows easy in-store pickups. You can choose "Ship to Store" at checkout and collect your order from any UNIQLO store within 1 hour, free of charge. Same-day pick-up is available.

How do new customers get a discount on the UNIQLO app?

New customers who download the UNIQLO app receive $10 off their first purchase of $75 or more. This is an app-exclusive welcome offer.

Can I scan product barcodes with the UNIQLO app?

Yes, the UNIQLO app includes a product scanner. You can use it to scan product barcodes at home or in-store to check if nearby stores have your desired clothing size and fit.

Does the UNIQLO app send back-in-stock notifications?

Yes, the UNIQLO app sends back-in-stock notifications directly to your phone. This feature alerts you when a clothing style you have favorited or been eyeing becomes available again.

How does the UNIQLO app handle returns and exchanges?

The UNIQLO app supports e-receipts for returns and exchanges. Opting for e-receipts at checkout allows you to track your shopping history and manage returns without paper receipts.

Does the UNIQLO app feature customer reviews?

Yes, the UNIQLO app features customer reviews. Users can read reviews from other customers, including star ratings, gender, height, weight, and age of the reviewer, to help with product selection.

What is MySize ASSIST in the UNIQLO app?

MySize ASSIST is a feature in the UNIQLO app that helps eliminate guesswork from online fashion shopping. You input your body measurements and preferred fit, and it recommends your perfect clothing size.

Does the UNIQLO app offer live video shopping?

Yes, the UNIQLO app offers live video shopping. It provides seasonal looks on LiveStation, allowing users to watch and interact with live content showcasing clothing styles.

Can I get free alterations through the UNIQLO app?

Yes, the UNIQLO app offers free alterations. It allows you to customize your favorite styles by selecting options like inseam length on eligible products.

What clothing categories are available on the UNIQLO app?

The UNIQLO app provides clothing categories for men, women, kids, and baby. It features various styles, including LifeWear essentials, HEATTECH thermal layers, and AIRism lines for different seasons.

How do I track my order within the UNIQLO app?

You track your order within the UNIQLO app by navigating to the "Track Your Order" section. It displays delivery information, pickup locations, order totals, and current status like "Preparing for Pickup" or "Ready for Pickup."

App information, icons, screenshots, and descriptions displayed on this page are sourced from the Apple App Store and are the property of their respective developers. Download estimates and rankings are based on MWM's proprietary models and may not reflect actual figures. This page is provided for informational and analytical purposes only.

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