Virgin Australia: Your Ultimate Companion for a Seamless Journey

From real-time bag tracking to lock-screen boarding passes, manage your entire trip with the ease and premium experience you deserve.

Travel & Local ›

Publisher

VIRGIN AUSTRALIA HOLDINGS PTY LIMITED

Your Journey at a Glance

Discover the interface used by 3M+ users.

Virgin Australia app home screen showing flight details from Sydney to Brisbane and a check-in button.

Virgin Australia mobile app displaying a digital boarding pass and a flight notification on the lock screen.

A mobile interface for the Virgin Australia app showing the flight booking search page with options for recent and favorite trips

Virgin Australia mobile app screen showing flight details from Sydney to Brisbane with a red boarding pass button

Virgin Australia app screen showing real-time bag tracking status from Sydney to Brisbane

Digital boarding pass on the Virgin Australia app with QR code and flight details for Sydney to Brisbane.

Your Seamless Journey Starts Here

The tools that make this app stand out, trusted by 3M+ users.

🧳

Real-Time Bag Tracking

Travel with total peace of mind. Get live updates on your luggage's location so you can relax during your long-haul flight.

📱

Frictionless Boarding

Skip the stress with instant flight updates and digital boarding pass access directly from your lock screen.

🎬

Personal In-Flight Cinema

Turn your journey into a premium experience by streaming the latest movies and shows directly to your own device.

Review Analysis

Insights from user reviews.

Sentiment Score

32%

Negative

Summary

The app generally receives negative feedback due to numerous functional and technical issues, including persistent problems with online check-in, inability to retrieve or add boarding passes to Apple Wallet, login failures, and errors during flight searches. Users also criticize its outdated interface, clunky performance, and lack of essential features like integrated non-flight bookings, with notable compatibility issues reported for older iPhones requiring iOS 16. Despite these significant drawbacks, positive feedback highlights excellent customer service, the app's ease of use for basic tasks, and the specific "bag tracking" feature, while many continue to express overall satisfaction with Virgin's airline service.

Common Themes

Customer Service(9)

Overall Airline Satisfaction(7)

App Usability(4)

Online Check-in & Boarding Pass(2)

Specific App Features(1)

Technical Stability & Bugs(1)

About the app

Everything you need to know about Virgin Australia.

Description

The Virgin Australia app is your perfect travel companion. Check into your flight, view your boarding pass, watch movies, and track your bags all from your phone. Use the Virgin Australia app to: • Search and book trips, Search and book your next holiday or business trip with a few taps. • Manage trips with ease, You can select a seat, amend your trip details and check in for domestic flights. • Track whatever you pack, Get updates on the whereabouts of your bags when travelling. • Use Journey Tracker, View flight updates and grab your boarding pass from your lock screen. We're working on so much more to make your next trip with Virgin Australia even more wonderful. Love our app? Leave us a rating on the app store. Any questions or feedback? Reach out using the App feedback form on the More screen.

Latest Version

2.58.0

Size

289.7 MB

First Released

Dec 13, 2015

Ready for a Seamless Journey to Australia?

Join over 3 million travelers who enjoy real-time bag tracking, lock-screen boarding passes, and premium entertainment. Download the top-rated travel companion for your next adventure.

FAQ

Frequently Asked Questions

Everything you need to know about Virgin Australia

Can I book flights using the Virgin Australia app?

Yes, the Virgin Australia app allows users to search and book their next holiday or business trip with a few taps. It provides screens for flight selection and date choosing.

How can I manage my Virgin Australia trip details in the app?

The Virgin Australia app lets users manage trip details, select seats, and amend booking information. It also facilitates checking in for domestic flights directly through the app interface.

Does the Virgin Australia app provide real-time luggage tracking?

Yes, the Virgin Australia app provides real-time updates on the whereabouts of your bags when travelling on their network. Users view the bag's check-in, take-off, and collection status.

How do I access my boarding pass using the Virgin Australia app?

The Virgin Australia app allows direct access to your boarding pass. It can be viewed within the app, retrieved from your lock screen via Journey Tracker, or added to your digital wallet.

Can I check in for my flight with the Virgin Australia app?

Yes, users check in for domestic flights using the Virgin Australia app. The app presents a clear "Check-in" button on the main trip overview screen for convenience.

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App information, icons, screenshots, and descriptions displayed on this page are sourced from the Apple App Store and are the property of their respective developers. Download estimates and rankings are based on MWM's proprietary models and may not reflect actual figures. This page is provided for informational and analytical purposes only.

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