Whoosh - Kereta Cepat
Experience Southeast Asia’s first high-speed rail. Secure your tickets in seconds and transform your journey between Jakarta and Bandung into a seamless 45-minute ride.
Publisher
Category
LifestyleDownloads
719K+User Rating
Total Ratings
800Locales
2Discover the interface used by 719K+ users.
The tools that make this app stand out, trusted by 719K+ users.
Avoid the station lines. Choose your seat and purchase your high-speed rail tickets instantly with a few taps.
Designed for global explorers with full English support and seamless registration for international passport holders.
Stay ahead of your schedule with live departure updates and digital boarding passes delivered directly to your device.
Insights from user reviews.
Sentiment Score
Summary
The mobile app receives overwhelmingly negative feedback, primarily due to severe and persistent login and registration issues. Users frequently report problems with changing or forgetting passwords, incorrect password errors, and difficulty receiving verification codes via email or WhatsApp, often linked to strict and unclear data input requirements. Many reviews highlight the app's overall unreliability, frequent bugs, crashes, and a poor user experience, making it difficult to perform essential actions like ticket purchases, rescheduling, or refunds. The app's dependency for critical transactions exacerbates user frustration, often leading to forced and ineffective interactions with customer service.
Common Themes
Everything you need to know about Whoosh - Kereta Cepat.
Description
Latest Version
1.2.002
Size
39.5 MB
First Released
Sep 30, 2023
Join over 700,000 savvy travelers. Download the Whoosh app now to secure your tickets and turn a 3-hour drive into a 45-minute breeze before you even land in Indonesia.
Everything you need to know about Whoosh - Kereta Cepat
The Whoosh - Kereta Cepat app is a dedicated ticketing software for purchasing high-speed rail tickets in Indonesia. It facilitates booking and managing train journeys for users.
Yes, users can purchase tickets for Indonesian high-speed rail services. The Whoosh - Kereta Cepat app specifically provides booking functionalities for these high-speed train journeys.
Users search for train schedules by entering their origin and destination stations, along with the desired travel date, on the main interface. The app then displays available train options.
Yes, the Whoosh - Kereta Cepat app displays ticket prices. For instance, a ticket from Halim to TegalLuar costs Rp.360. This pricing information is visible after conducting a search.
Yes, the Whoosh - Kereta Cepat app shows intermediate stopping stations. For a Halim to TegalLuar route, it lists stops like Karawang and Padalarang with their respective arrival and departure times.
Yes, the Whoosh - Kereta Cepat app allows users to change the interface language. This option is located under 'Fungsi Umum' (General Functions) within the 'Me' tab.
Users find train regulations in the 'Peraturan kereta api' section. This section is accessible from both the home screen and within the 'Informasi Layanan' menu under the 'Me' tab.
Yes, the Whoosh - Kereta Cepat app provides information concerning ticket refunds and modifications. This specific detail is found under 'Penjelasan kembalian dan modifikasi' on the application's home screen.
The 'Me' section in Whoosh - Kereta Cepat offers general functions, including managing passengers, changing language, setting passwords, and accessing refund account details for users.
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