Zoho Assist - Remote Desktop

Zoho Assist - Remote Desktop

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Zoho Assist - Remote Desktop: Powering Secure IT Support from Anywhere

Empower your mobile workflow with unattended access, 5GB file transfers, and seamless remote reboot capabilities—all protected by enterprise-grade biometric security.

Publisher

Zoho Corporation

Category

Business

Downloads

22K+

User Rating

4.7/5

Total Ratings

1K+

Locales

14

Command Your Workflow

Discover the interface used by 22K+ users.

Zoho Assist app interface displaying start session and schedule options for remote troubleshooting

Zoho Assist app interface displaying start session and schedule options for remote troubleshooting

Zoho Assist mobile interface showing a list of remote computers for unattended access

Zoho Assist mobile interface showing a list of remote computers for unattended access

Zoho Assist mobile app showing remote system power options like shutdown and restart

Zoho Assist mobile app showing remote system power options like shutdown and restart

A mobile phone screen showing a remote Windows desktop interface through the Zoho Assist app

A mobile phone screen showing a remote Windows desktop interface through the Zoho Assist app

Mobile chat interface for real time communication during remote IT support sessions

Mobile chat interface for real time communication during remote IT support sessions

Interface of the Zoho Assist app showing the file transfer feature with various documents and media being uploaded and downloaded

Interface of the Zoho Assist app showing the file transfer feature with various documents and media being uploaded and downloaded

Zoho Assist mobile app tools menu displaying remote power options and quick launch administrative tasks

Zoho Assist mobile app tools menu displaying remote power options and quick launch administrative tasks

Interface for scheduling a remote desktop support session with a customer in the Zoho Assist app

Interface for scheduling a remote desktop support session with a customer in the Zoho Assist app

Desktop-Grade Power, Pocket-Sized Convenience

The tools that make this app stand out, trusted by 22K+ users.

Instant Remote Troubleshooting

Launch secure support sessions instantly from your iPhone. Resolve urgent tickets in real-time while commuting, ensuring zero downtime for your clients.

🔄

Unattended Reboot & Reconnect

Perform critical maintenance without end-user intervention. Reboot remote servers and automatically reconnect to finish the job from anywhere.

🛡️

Pro-Grade Security & File Sync

Transfer diagnostic tools up to 5GB with biometric App Lock protection, ensuring enterprise-grade data integrity and HIPAA-ready compliance on the go.

About the app

Everything you need to know about Zoho Assist - Remote Desktop.

Description

Zoho Assist is a reliable remote desktop app that allows you to easily and securely connect to remote PCs from any location at anytime. One of the best aspects of Assist is that it works seamlessly across all major platforms. Technicians can use Zoho Assist to launch a remote support, screen sharing, or unattended access session to support customers and fix issues in real time. Key Features Siri shortcuts: Start sessions, search for and connect to distant machines, and more using voice commands. iOS widgets: With the iOS widgets feature, you may save your favorite URS device and access it directly from the home screen. App lock: App lock provides a biometric lock to secure unattended remote support device. Dark Mode: Choose between dark and bright modes based on your preferences. Power options at the remote end: - Log off - Reboot - Shut down Schedule a remote session with a specific time, date, and other details. Use Assist's text chat option to communicate effectively with your customer during an active remote support session. Multi-monitor navigation: Technicians can access and control multiple monitors during a support session. File transfer: Send and receive files (up to 5 GB) from technician device to customer device during a remote session. Session Notes: Take contextual session notes during a session without needing to switch between apps. Screenshots sync: Screenshots captured during a session may now be synced up to the cloud. In-App purchases allow users to subscribe to Zoho Assist which enables these features for them: -File Transfer -Send Ctrl+Alt+Del -Reboot and Reconnect -Schedule Sessions -Session Notes Quick guide: Install Zoho Assist Technician app. Install the Zoho Assist customer app on the device you need to connect to. Initiate a remote support session on your device and then prompt the customer to join the session using the customer app. Privacy Policy and Terms & Conditions: -https://www.zoho.com/privacy.html -https://www.zoho.com/terms.html

Latest Version

3.7.3

Size

42.5 MB

First Released

Dec 16, 2012

Empower Your IT Support—No Desk Required.

Join over 22,000 IT professionals who deliver instant, secure remote assistance. Download Zoho Assist and take full control of your support workflow from the palm of your hand.

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App information, icons, screenshots, and descriptions displayed on this page are sourced from the Apple App Store and are the property of their respective developers. Download estimates and rankings are based on MWM's proprietary models and may not reflect actual figures. This page is provided for informational and analytical purposes only.

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