The UpdateLead
Alibaba's AliExpress version 8.164.0, released June 17, 2026, has addressed persistent user complaints about shipping and order security. This update prompted a significant positive sentiment shift, with its average App Store rating increasing by 1.08 stars.[1]
Vague NotesRelease Summary
Official release notes for version 8.164.0 were minimal, stating only, "We've refreshed your AliExpress experience...[2] now browsing flows just as silky and checkout is lightning fast!" However, the subsequent v8.164.1 update changelog confirmed the addition of "'Choice' items with better prices & better services." This suggests v8.164.0 introduced foundational changes for the 'Choice' program, which offers enhanced logistics and buyer protection, with the official announcement lagging by one version.
The 'Choice' ProgramRoot Cause
The 'Choice' program is a premium service where AliExpress directly manages logistics and after-sales support, using Alibaba's logistics division, Cainiao, to shorten delivery times and improve reliability.[3] For many items, the program also provides free returns for any reason within a 15-day window. Items marked 'Choice' are handled from AliExpress warehouses, which is designed to be faster than the standard model where individual sellers manage their own shipping. This addresses the core issues that previously drove negative reviews.
Sentiment ShiftUser Reception
The rating increase from 3.46 to 4.54 stars reflects a clear change in user experience. Before the update, reviews for v8.163.3 were often critical of logistics. One 1-star review stated, "Shipping sucks — #1 my stuff has been shipping or in transit or whatever for DAYS."
After the v8.164.0 release, the tone shifted. A 5-star reviewer noted, "The order came exactly when I needed it the protected my package with like double wrapping it." Another user praised the delivery speed directly: "Fast shipment & lace melt great."
After the v8.164.0 release, the tone shifted. A 5-star reviewer noted, "The order came exactly when I needed it the protected my package with like double wrapping it." Another user praised the delivery speed directly: "Fast shipment & lace melt great."
VerdictExpert Verdict
The positive reception to improved logistics suggests AliExpress's investment in its 'Choice' program is effectively resolving key user frustrations. With an audience of over 2.4 million US iOS downloads in the last 30 days, retaining users through a better fulfillment experience is critical. It is likely that AliExpress will continue to integrate and promote the 'Choice' program to compete with rivals on delivery speed and service guarantees in Western markets.