Market intelligence

Momo AI Photo App Plummets in App Store Ranks After Viral Peak in October 2026

Momo, an AI photo editor, saw its App Store rank collapse after a viral surge in late September 2026. User backlash over what many call a 'bait-and-switch' subscription model and critical performance failures appear to be the cause of its swift descent.

3 min read

Key takeaways

  1. 01Momo peaked at #2 in the overall US App Store chart on September 25th before falling 85 spots to #87 by October 3rd.
  2. 02The app's initial rise was fueled by a viral social media campaign that pushed daily downloads to over 162k.
  3. 03A primary cause for the drop is widespread user complaints about a confusing and costly monetization model that requires both a subscription and consumable 'coins'.
  4. 04In the last 30 days, 78.3% of the app's reviews have been 1-star, with many users reporting technical failures and poor quality results.
  5. 05Users report the app becomes 'under maintenance' immediately after payment, consuming money and tokens without delivering content.
  6. 06Weekly revenue followed the download trend, peaking at over $922k before dropping to $637k the following week as negative sentiment spread.

An 85-Spot Drop

Lead
Momo: AI Photo & Video Maker reached the #2 spot on the overall US App Store chart on September 25th. Just over a week later, it had fallen 85 positions, erasing its gains.

Viral Surge

Market Impact
The app's movement began with a sharp climb in late September 2026. A viral marketing push on social media platforms starting around September 23rd drove daily downloads from 35k to a peak of more than 162k on September 25th. This propelled Momo from outside the top 150 to #2 overall in the US, a position it held for four days. In its own 'Photo & Video' category, it secured the #1 rank for a full week.

The descent was just as fast. By October 3rd, Momo had fallen to #87 on the overall free chart, suggesting the initial download velocity was not sustainable.

Monetization Backlash

Root Cause
The primary cause for Momo's rapid fall appears to be its monetization strategy. User reviews widely label the model a "bait-and-switch" or "scam".[2] The app requires users to purchase a weekly subscription, with pric[3]es reported between $6.99 and $14.99, only to then require additional in-app purchases of consumable "coins" to generate any content. This two-layer paywall is a frequent point of frustration.

As one 1-star reviewer wrote on September 27th, "Charge you monthly and then charge you more for coins! Don’t get it!" This sentiment is reflected in aggregated review data, which shows the percentage of 1-star reviews climbed to 78.3% over the last 30 days.

A Brief Windfall

Monetization
The app's brief, viral-driven ascent generated significant income. For the week starting September 21st, Momo brought in estimated revenue north of $922k from over 767k new downloads. However, as negative reviews accumulated, the financial returns diminished quickly. The following week, starting September 28th, downloads fell by more than half to under 355k, and revenue dropped to approximately $637k. The data shows a direct link between user sentiment and commercial performance.

Technical Failures

User Reception
Beyond the pricing model, users report critical performance issues that render the app unusable. A pattern has emerged in early October reviews where users pay for a subscription and coins, only for the app to display an "under maintenance" message, preventing any use. One user on October 3rd stated the app "Takes money but is ‘under maintenance’ and you can’t use."

Others who manage to get past that screen describe tokens being consumed without any video being created. A 1-star review from October 2nd reads: "Kept trying to load videos with coins I paid for and they would just disappear and didn’t get a refund... LIKE YOURE FOING TO TAKE MY MONEY FROM A SUBSCRIPTION AND THEN MAKE ME BUY COINS AND THEN JUST KEEP THEM BUT NOT CREATE A VIDEO. INSANE."

Expert Verdict

Expert Verdict
Momo's trajectory is a case study in the risks of aggressive monetization in a competitive market. While viral trends can drive huge initial download volumes, user trust is fragile. The publisher, SCALEUP YAZILIM HIZMETLERI ANONIM SIRKETI, now faces a significant challenge. The volume of complaints about both the pricing structure and basic functionality suggests a deep disconnect with user expectations.

To recover, the developer would likely need to overhaul its payment system to a more transparent model and address the widespread technical bugs. Without these changes, analysts would expect the app to struggle to regain any meaningful chart position.

Citations

  1. [1]

    The app's rank in the overall US free chart fell from a peak of #2 on September 25th to #87 by October 3rd, a drop of 85 positions.

    "Momo's rank in the overall US free app chart for the US fell from #2 on September 25th to #87 by October 3rd."
  2. [2]

    Users frequently describe the app's business model as a "bait-and-switch" or "scam".

    "Users frequently describe the app's business model as a "bait-and-switch" or "scam"."
  3. [3]

    The monetization model requires both a weekly subscription, priced between $6.99 and $14.99, and the purchase of consumable "coins" to generate content.

    "The core complaint is a multi-layered payment system where users are prompted to buy a weekly subscription (with prices varying from $6.99 to $14.99) and then must also purchase consumable "coins" to generate content."
  4. [4]

    Recent reviews from early October mention the app being 'under maintenance' immediately after payment, with videos failing to generate.

    "Recent reviews from early October frequently mention the app being "under maintenance" immediately after payment, videos failing to generate, and tokens being consumed without delivering a result."

Sources

8 references

Maxime Doussin, CTO at MWM

Maxime Doussin

CTO

Maxime Doussin is the CTO of MWM, where he leads engineering, data infrastructure, and the mobile-app market-intelligence platform. He writes MWM's weekly app trend analysis, drawing on proprietary ranking data covering millions of iOS and Android apps across 150+ countries.

This article is an independent editorial analysis. App names, trademarks, and brands mentioned are the property of their respective owners. Market data and rankings referenced are based on MWM's proprietary estimates.

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