Deposit GlitchLead
Polymarket version 2.5.8, released by Blockratize Inc. on June 2, 2026, introduced a critical bug that debits user funds without crediting their in-app balances, triggering failed Apple Pay deposits.[1]
Vague Release NotesRelease Summary
The official App Store release notes for version 2.5.8 were minimal, stating only that the update was to 'address bugs and improve performance'.[2] This vague phrasing matched the changelog of the previous version, 2.5.7, offering no public warning of payment processing changes.
However, the update came after a major technical migration to the CLOB V2 backend system in May 2026, which introduced a new collateral token called pUSD. This backend shift likely required deep integration changes within the iOS client, which appears to have led to the deposit system failure.
However, the update came after a major technical migration to the CLOB V2 backend system in May 2026, which introduced a new collateral token called pUSD. This backend shift likely required deep integration changes within the iOS client, which appears to have led to the deposit system failure.
Funds DisappearBreaking Changes
The critical failure of the deposit system represents a major regression for the platform. Many users report that funds are successfully debited from their bank accounts but remain uncredited within the app.
As one 1-star reviewer on v2.5.8 stated, 'This app is terrible I have two deposits totaling $400 both have come out of my checking account and both say completed on the app. Yet I never received any funds'. The issue is heavily tied to Apple Pay, with another 1-star reviewer on v2.5.8 warning, 'They are not applying Apple Pay deposits!! They take the money but show it not approved by their system, avoid avoid avoid!!' This bug poses an immediate financial risk to users.
As one 1-star reviewer on v2.5.8 stated, 'This app is terrible I have two deposits totaling $400 both have come out of my checking account and both say completed on the app. Yet I never received any funds'. The issue is heavily tied to Apple Pay, with another 1-star reviewer on v2.5.8 warning, 'They are not applying Apple Pay deposits!! They take the money but show it not approved by their system, avoid avoid avoid!!' This bug poses an immediate financial risk to users.
Sentiment ShiftUser Reception
This bug has altered user sentiment. Before the update, version 2.5.7 reviews focused on general complaints like slow withdrawals and account holds, though some users reported positive experiences, with one 5-star reviewer noting that a trading glitch was 'resolved quickly' by support.
After the June 2 release, reviews turned hostile, with users accusing the app of being a scam. A thread on r/Polymarket describes identical issues, with a user asking why an Apple Pay deposit was taking so long after the money had left their bank account.[3]
After the June 2 release, reviews turned hostile, with users accusing the app of being a scam. A thread on r/Polymarket describes identical issues, with a user asking why an Apple Pay deposit was taking so long after the money had left their bank account.[3]
Rebuilding TrustExpert Verdict
With over 451,000 downloads in the last 30 days in the US, Polymarket has a large and active user base that is sensitive to transaction failures.
While Blockratize Inc.[4] has not issued an official statement regarding the deposit issue, developers must quickly address this regression to stop the erosion of user trust. The company will likely need to issue a public statement and transparently credit the missing funds to prevent long-term reputational damage. Until a hotfix is shipped, the sharp fall in App Store ratings is likely to deter new user acquisition.
While Blockratize Inc.[4] has not issued an official statement regarding the deposit issue, developers must quickly address this regression to stop the erosion of user trust. The company will likely need to issue a public statement and transparently credit the missing funds to prevent long-term reputational damage. Until a hotfix is shipped, the sharp fall in App Store ratings is likely to deter new user acquisition.