User Acquisition

Preloaded Apps

Also known asPreinstalled AppsOEM PreloadsBundled Apps

Apps installed on a device before the user receives it — through deals with device manufacturers (OEMs) or carriers — as an alternative distribution channel to the app stores.

Key takeaways

  1. 01Preloaded apps ship on the device out of the box via OEM (Samsung, Xiaomi) or carrier deals — distribution outside the App Store / Play Store.
  2. 02Common on Android (open ecosystem); rare on iOS, where Apple controls the device image.
  3. 03Reach is huge but quality is highly variable — many preloads are never opened, so per-install value is low.
  4. 04Measured carefully: a preload "install" is not an active user. Judge preloads on activation and retention, not install count.

Preloaded (or preinstalled) apps are apps that ship on a device before the user ever turns it on — placed there through commercial deals with device manufacturers (OEMs like Samsung, Xiaomi, Oppo) or mobile carriers. It's a distribution channel that bypasses the app stores entirely: instead of a user searching and installing, the app is simply already there.

Why preloads matter (and the catch)

The measurement discipline: preload deals are often priced per-install or per-device, which makes them look cheap on a CPI basis — but a preloaded "install" that's never opened is worthless. Evaluate preload channels strictly on downstream activation and [[retention]], the same way you'd judge any [[paid-ua]] source on quality rather than raw volume. Strong preload programs negotiate placement that drives genuine first-open (home-screen prominence, setup-flow inclusion) rather than a buried icon.

Quick answers

What are preloaded apps?

Preloaded (preinstalled) apps are apps that ship on a device before the user receives it, via deals with OEMs (device manufacturers) or carriers. They're a distribution channel outside the app stores — the app is already on the device rather than searched and installed. Common on Android; rare on iOS.

Are preloaded apps a good acquisition channel?

They offer huge reach but highly variable quality — many preloads are never opened. A device-image install isn't an active user. Preloads can work when the deal drives genuine first-open (home-screen prominence, setup-flow inclusion), but judge them on activation and retention, not the install count, since they're often priced per-install.

Why are preloaded apps mostly an Android thing?

Because Android is an open ecosystem — OEMs and carriers customize the device software image and can negotiate preinstall deals. iOS device images are controlled entirely by Apple, so third-party preloads essentially don't exist on iPhone. Preloading is, in practice, an Android distribution channel.

Back to glossary